Blvd. Zona Hotelera, Playa Juanillo, Cap Cana, Cap Cana, 51101 Punta Cana, Dominican Republic
#6 of 125 hotels in Punta Cana
Guests' ChoiceBased on 159 hotel reviews
9.0Cleanliness
9.5
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.5
Value for money
8.6
Free WiFi
9.1
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End of dialog contentReviewed: 2 May 2024
Paul
United StatesOur butler was not as friendly or great as Jorge was during our last stay.
The pools, room view, drinks and cleanliness. Everyone is so attentive.
Stayed in May 2024
Reviewed: 16 April 2024
Kadisha
JamaicaThe food needed more spices
The ambiance and scenery
Stayed in April 2024
Reviewed: 19 March 2024
Shawna
United StatesN/A
Everything was clean and updated
Stayed in March 2024
Reviewed: 17 March 2024
Regina
United StatesInfinity pool needed railings to get into it. I had a lot of trouble.
The grounds are beautiful. Our room was spacious with a great view. Nicely decorated restaurants.
Stayed in March 2024
Reviewed: 17 February 2024
Bethany
United StatesProperty is starting to show signs of wear. Did not use outdoor bathtub because it didn’t look that inviting. Food was a hit or miss. Drinks were weak and overly sweet.
Amazing staff. Above average food for an AI. Breakfast was great. Loved the proximity to the airport and that you basically have your own private beach in Cap Cana. The massive shower with dual rainfall shower heads was really nice. Plenty of beach chairs available at all times.
Stayed in January 2024
Reviewed: 6 February 2024
Max
United StatesGreat food and service. Beautiful beaches. Great pools.and bars.
Stayed in February 2024
Reviewed: 17 January 2024
Vicki
United StatesWe loved everything except the pressure by the Unlimited Vacations people. Made us want to avoid anywhere in the lobby when we were there.
The staff were incredible everywhere we went. Made us feel very special!
Stayed in January 2024
Reviewed: 10 January 2024
Maria
ColombiaNothing
Very comfortable
Stayed in December 2023
Reviewed: 31 December 2023
Samantha
United KingdomNothing
Everything
Stayed in December 2023
Reviewed: 29 December 2023
Annie
United KingdomNothing, everything was perfect
Beautiful resort with amazing staff
Stayed in December 2023
Reviewed: 27 December 2023
Edinsson
United Statesno to much Latin's music ,for a tropical country
everything's was perfect , all clean ,staff very attentive just arriving , fun nights at lobby or theater center , pools with bar , staff giving drink even inside beach
Stayed in November 2023
Reviewed: 29 November 2023
Matthew
United KingdomIt was very expensive...esopecially for 2 weeks. If we stayed again, we'd probably do 1 week.
Fabulous place. Very expensive and perfect stay if you are OK being in a 100% tourist location and away from locals.
Stayed in September 2023
Reviewed: 14 November 2023
Valeria
United StatesThe only thing I experienced I didn’t care for was my air condition didn’t work at night for the first 2 nights. But Last night it worked. I would recommend to make it more ADA friendly as some areas required going up and down several steps.
Everything! Amazing!! Best ever!!! 15/10 highly recommend!! Jeison was our concierge and he was super friendly super accommodating and extremely helpful 😊
Stayed in November 2023
Reviewed: 19 October 2023
Chelsea
United StatesDrinks were watered down, the beach had a lot of seaweed, room service food was poor quality. For being a five star resort, I thought there would be better quality food.
The pool, rooms and the property were stunning. We were so comfortable and relaxed for the week!
Stayed in October 2023
Reviewed: 14 October 2023
Scott
United StatesCoffee was not good. The door did not stay closed in the bathroom, it kept sliding open. There could have been an exhaust fan in the bathroom.
I thought everything, for the most part, was excellent
Stayed in October 2023
Reviewed: 7 October 2023
Bria
United StatesI wish it was closer to local places for going out at night and really experiencing the Dominican Republic.
There was nothing to not like about the resort. The staff was extremely friendly and helpful with any and all questions that we had. There were various food choices to satisfy everyone's appetites and the drinks were amazing. 10/10 would recommend and return :)
Stayed in October 2023
Reviewed: 29 September 2023
Katherine
United StatesNA
The hospitality, cleanliness, sanitization and comfort.
Stayed in September 2023
Reviewed: 4 September 2023
Zaid
CanadaThe food can be a hit or miss.
Excellent clean and generous resort with a nice beach
Stayed in September 2023
Reviewed: 2 September 2023
Ezequiel
ArgentinaNothing loved all
All fantastic! Amazing
Stayed in August 2023
Reviewed: 22 August 2023
Qwazique
United StatesRicky Bobby
Stayed in August 2023
Reviewed: 14 August 2023
Kevin
United StatesWe knew what we paid for and were happy with our choices, like our room. When we were checking in the person was offering us upgrades for extra money, like the preferred side or other rooms. I know it's part of the business but when arriving on your honeymoon I would prefer just to check in and enjoy our stay. It wasn't too bad. This was honestly the only thing that we "didn't like"
The staff at Cap Cana made sure that we didn't have to worry about a thing on our honeymoon! Everyone was so kind and friendly. The resort itself was as advertised, beautiful.
Stayed in August 2023
Reviewed: 25 July 2023
Katherine
United StatesExceptional service and location
Stayed in July 2023
Reviewed: 21 July 2023
Alejandra
United StatesFlies and mosquitoes
Resort is beautiful, nice pools, staff very friendly, specially Madeline the waitresses in the pool.
Stayed in July 2023
Reviewed: 19 July 2023
Gregory
United StatesI don't eat pork or beef so my meat options were limited. There were no turkey products.
Friendliness of staff. My concierge, Jourdain was awesome. Entertainment was very good and they offered a good variety. There was a good variety of things to do, whether it was relaxing or being active. The entertainment team was also very good.
Stayed in July 2023
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