Avenida Alemania S/N El Cortecito Beach, Bavaro, 23000 Punta Cana, Dominican Republic
#10 of 125 hotels in Punta Cana
Guests' ChoiceBased on 78 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.2
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 22 April 2024
Eri
United StatesI didn’t like that some of the employees were talking about their business in front of the guests to me that was rude
The food was good and the drinks
Stayed in April 2024
Reviewed: 2 April 2024
Angelik
Puerto RicoClean, pretty, comfortable
Stayed in April 2024
Reviewed: 28 August 2023
Danyelle
United StatesThere is not one thing that I did not like. Loved everything about this location.
I throughly enjoyed the food and the service provided by the staff.
Stayed in August 2023
Reviewed: 17 August 2023
Amanda
United StatesVery sweet people, clean & great butler service
Stayed in August 2023
Reviewed: 22 July 2023
Charlee
United StatesOur reservations for the romantic dinner on the beach got canceled twice
Everything
Stayed in July 2023
Reviewed: 16 July 2023
Maria
United StatesItalian restaurant "Olio" did not have great food, it was clearly pre-made dishes that had been warmed up. My room (2120) was also very humid and had humidity smell, but that was not the case for the other rooms my family stayed on. Another issue was the sargassum at the beach but fortunately we only experienced sargassum for 3 out of our 10 days and our hotel did a great job of cleaning sargassum from the shore. Wifi at the rooms was not super strong if you wanted to have video-calls from the room.
Private pool; wide hot tub; many restaurants; modern decor; everything looked like new and clean; friendliness of the staff; bachata lessons at the beach; it felt like a very upscale experience, and we were able to enjoy and relax; the beach show and the Madonna show that were complementary with the stay were also amazing; wifi connection throughout facilities.
Stayed in July 2023
Reviewed: 12 June 2023
Mary
Puerto Ricono
the staff was exceptional. the food very good, the amenities. in general exceptional!!
Stayed in June 2023
Reviewed: 11 October 2022
Jonathan
United StatesThe food although really good could have been a little more elevated, lobster etc. premium liquor was only available in the Premier designated bars.
Grounds were lush and tropical. The welcomed us with Champagne. The staff was awesome,friendly and eager to help. Plenty of staff so we never had to wait for something we needed. The rooms were updated and very clean. The food options were plentiful, all restaurants were open. The quality of the food was amazing. Entertainment was amazing!
Stayed in October 2022
Reviewed: 12 September 2022
Brian
United StatesBeach - a lot of sea weed.
Pools. Buffet. Facilities. Staff.
Stayed in September 2022
Reviewed: 4 August 2022
Shawn
United StatesEVERYTHING WAS GREAT
BUTLER BRIAN WAS THE BEST LOUIE R MANAGER WAS THE BEST JUILO SERVER WAS THE BEST JOSE THE CHEF WAS THE BEST THE WHOLE TRIP EVERYTHING THEY DID FOR ME WAS TOP TIER ALSO ESSIA THE MANAGER AT PREFERRED WAS AWESOME THEY WERE VERY NICE GREAT STAY
Stayed in August 2022
Reviewed: 28 July 2022
Jack
United StatesThe areas for “premier” guests were wonderful, other areas like the main pool were a bit crowded.
Lots of pools and nicely spread out so it didn’t really feel too crowded at any point.
Stayed in July 2022
Reviewed: 16 July 2022
Shamerick
United StatesThe staff made us feel at home!!!
Stayed in July 2022
Reviewed: 20 June 2022
Beth
United Statessome restaurants could have been better
location, friendliness of staff, entertainment
Stayed in May 2022
Reviewed: 17 June 2022
Stephania
United StatesThe humidity caused the rooms to be a lil stuffy and humid
Everything was nice
Stayed in June 2022
Reviewed: 1 June 2022
Stanley
United StatesThe only things that disappointed was 2 things. 1.Liquor at bars were limited and only 2 topshelf liquors everything else was local alcohol including beers. 2. Local vendors from neighborhoods on the beach pushing their goods. I love supporting local vendors but NO is NO. They push their goods on you sun up to sundown. Regulate how many vendors can be on the Secrets Resort part of the beach.
Secrets resorts NEVER disappoint.. I can't wait to go to Secrets Resort in Aruba and Cancun. Great food, Great Staff and the facilities are 100% spotless. Entertainment was top notch also.
Stayed in May 2022
Reviewed: 30 May 2022
Beverly
United StatesNothing
Everything was great just not enough time. I need more time to go over the whole resort
Stayed in May 2022
Reviewed: 2 April 2022
Anthony
United StatesThe vendors on the beach
Stayed in March 2022
Reviewed: 16 March 2022
Aaron
United StatesOnly two improvements that could be made would be the room service and dinner food. The room service we received was not edible, and most of our dinners lacked any flavor or were overcooked. We met other guests who said the dinner food quality was much better on previous trips.
Overall, the property was well kept and had clean rooms. Our favorite server was Alejandro, who works in the lazy river area. He really made our stay so much more enjoyable. He put in the extra effort with drink recommendations and always ensured our glasses were full and that we were having a great time. Emmanuel, our butler, was able to help us with reservations and was always available for anything we needed. Olio was the best breakfast spot for made-to-order breakfast, and the Barefoot Grill was the best lunch spot serving up freshly made tacos. Overall, we would happily stay here again, and that has to do with how fantastic the staff was, especially the team on the lazy river. Make sure to bring plenty of $1s & $5s so you can tip the staff.
Stayed in March 2022
Reviewed: 26 February 2022
Arielle
United StatesI didnt like that there was no service staff at the main pool. We really wanted some drinks there but you had to go to the bar.
I liked the environment at the location. The customer service was great. We also had a butler for our needs. And I was impressed.
Stayed in December 2021
Reviewed: 24 January 2022
Viktor
United StatesEverything was amazing
Stayed in January 2022
Reviewed: 24 January 2022
Isabelle
SwitzerlandWe loved the buffet food but in the Mexican and American restaurant, we had guacamole that was turned and a filled pepper that was rotten. When we told them that the Guacamole was turned, they didn't understand and kept bringing more of the rotten guacamole. It was obviously pre-made. It would be nice to have fresh guacamole made from fresh avocados in the Mexican restaurant. The staff's English is not very good and they often don't understand so you have to use hand motions. In the rooms, they should have more towel racks to hang towels and bathing suits.
The beach and all the pools are gorgeous. The water was the perfect temperature. There are many different pools so you can hang out or swim laps. There is also an exclusive Club Member area where you pay extra but it's worth it. I would take a room facing the pools because you get more sun with those rooms.
Stayed in January 2022
Reviewed: 17 December 2021
Yeranny
Dominican Republicmy butler
i loved it
Stayed in November 2021
Reviewed: 17 June 2021
Maggie
United StatesI know it is difficult, but it would be nice if there was some way to inforce the rule of not going to the pool or beach early and putting something on a chair to save this place - often for the entire day without occupying it for long periods.
I travelled with a friend who I have done many trips with. We were pleased with everything. We loved the pools and the beach and found the food very good. We were especially pleased with the staff except for one not so good experience when checking in. We kept running into restaurant employee Milciades Rosario and he took very good care of us and truly enhanced out trip with his enthusiasm, terrific smile - what an asset to the hotel! We felt the hotel did a great job addressing the pandemic concerns. We were constantly aware of their efforts to keep everything clean and safe.
Stayed in May 2021
Reviewed: 21 May 2021
Nattea
United StatesGood
Stayed in May 2021
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