If you are handicap or disabled DO NOT COME TO THIS HOTEL!! They didn’t have any wheelchairs on the property and they wouldn’t give a ride because we weren’t “VIP members” So basically they want you to pay more money for something out of your control. They were not accommodating at all to my needs as a person who had a stroke and has a hard time moving around.

The staff was great, the food and restaurants wee delicious! The rooms were clean and we had a great time at the pool parties and with the activities by the pool

Stayed in April 2024

The AC in my room wasn’t working properly

It was very clean and the staff very friendly

Stayed in January 2024

Unfortunately the food is not very good.

Great location the view is fantastic.

Stayed in January 2024

The rooms are old and not like on the pictures, so that was disappointing. Us and other guests had cold water during the whole time of our stay. They told us they will fix it, but I think they were lying, and the water is always cold. All the beach chairs were always occupied since 6 am. Some people put towels on the beach chairs very early morning and didn't use them for another couple hours. I found that very rude. The hotel should have more beach chairs or should not allow people to block the chairs for the whole day if they were not using it. The hotel was very simple. The coffee and ice-creams were very simple and not worth of going there. We thought the hotel has so much potential, but it was very simple and plain (Shops, snack bars, restaurants, street decoctions, etc.)

I like the location. It had a nice beach. Also, all the attractions are fairly close. We took the Cultural Experience trip, and it was great. We have experienced a lot of things. I would recommend this trip.

Stayed in December 2023

Better lighting at walkways. Water heater doesn’t seem to work well and lack of security. Major issue was the flies and stray cats roaming around the buffet area.

Breakfast was okay. Other meals can use some help. Not much of a variety.

Stayed in December 2023

Need a little more night entertainment, but i liked the sports bar . The environment was quiet and relaxing.

The staff is very courteous and pleasant .

Stayed in November 2023

More low carb choices. Better lighting in the room in building 4.

The scrambled eggs were always cold. I’m diabetic and must do very low carb. I would have enjoyed seeing more low carb food on the buffet. Bacon would have been great.

Stayed in November 2023

The Buffett didn't have enough variety, the standard rooms are outdated

The pools, the staff was very friendly and the food was good

Stayed in November 2023

Ok

Ok

Stayed in November 2023

The view from my room of the cruise ships and the sea was fabulous

Stayed in October 2023

n/a

The food was better than expected for an “All inclusive Resort”! The breakfast was my favorite meal of the day. They cook authentic dominican food all meals but especially for lunch and dinner. Front desk staff was always helpful. We stayed in a Luxury Jr. Suite, which was always kept clean by amazing housekeeping. Staff throughout the property were always happy to assist whether it be with drinks, or navigating. The beach is beautiful, the ladies at the beach spa are amazing, all pools were comfortable and never too packed. The Jacuzzi was a little colder than we preferred but it’s okay! Definitely recommend coming here if you’re looking to relax or just a vacation!

Stayed in September 2023

Poor attention from the pool bartenders

The breakfast was so Good 👍.

Stayed in July 2023

Our room was one of the luxury suites and it had the worse smell in the bathroom we would have to close the door all the time. The door to the shower always got stuck. I also noticed that as a Dominican the staff really didn’t pay any attention to us will on the buffet or at the bars they always prefer helping and giving the best service to foreigners. It was really sad to see these as the Dominican that comes from other countries tries to come back and give their hard earned money back to their country and is treated this way. The food and drinks could also be a bit better and the drinks shouldn’t be given in plastic cups it looks cheap and it’s not good for the planet. After this experience I don’t believe I will be going back.

It was very pretty and organized on the outside . Always had people cleaning every where so everything was clean .

Stayed in August 2023

My room wasn’t the best. It was ok and I felt comfortable. But the bathroom was dirty. The shower curtain was also dirty. Specifically the shower section needed a good scrub.

I really loved this resort for the reasons I went for. This was a solo trip for me and I am not a person about excursions or jumping off of waterfalls. I just wanted a resort that was on the beach, all you can eat, and a good gym. Boy did they exceed my expectations. First of all, I think I picked the place because of the gym being large and staffed with personal trainers. Included! And your view while on the treadmill is palm trees and ocean. No matter which one was your room, the pool and the beach was just steps away. Not a lot of walking at all. Everything was close.

Stayed in July 2023

My fiance backed into a wall at the entrance causing little damage, mostly to her vehicle. We were charged $100 for the damage. I felt that was a bit much. There are many accidents, I believe, daily. The damage was very minimal and noticeable. The staff treated us like criminals and as frequent visitor to Dominican Republic I was extremely surprised and irritated. We even paid for upgraded rooms. There was no empathy or sympathy over this minor issue and it turned me against the facility. I informed the staff that I have friends who live in DR and visit DR and I'd mentioned our issue. Overall, I loved the facility but when leaving and dealing with the $100 issue it left a bad taste in me.

The room and facilities were good. The food and night entertainment were great

Stayed in July 2023

Accommodation was great

Friendly staff clean properly and good food

Stayed in July 2023

The disco was closed I reserve two rooms the ac was not working in the rooms

The reception from lobby check in was fast and good. The food was great . The show and workers was great

Stayed in July 2023

buffet area too small especially the grill stations, no servicefor the beach area no umbrellas or staff to assist

staff was very friendy and cordial

Stayed in July 2023

The rooms were a little outdated, need maintenance

It’s nice and clean

Stayed in July 2023

Night show and air conditioner didn’t work in some areas !!

Location

Stayed in July 2023

La curberteria era poca

Excelente

Stayed in July 2023

Food was the main problem I had. Restaurants weren’t always available and they were cheap with the food. You had to really push to get more. Also many items were also missing from the menu, including them offering 3 different desserts, but only one being available. Also, avocados were no where in sight. Even dishes that said had avocados had two pieces of avocado the size of a dime. Shrimp cocktail, came to us with 2 shrimps.

Beach was beautiful, setting perfect.

Stayed in June 2023

Good

Stayed in June 2023

The food Variety offered

Steak House Restaurant

Stayed in June 2023