The WiFi didn't pick in my room,the ceiling need fix because some drip from the paint on my clothes and on the floor and also the ceiling was leaking.

The bed was comfortable

Stayed in April 2024

The ambiance was great!!

Stayed in April 2024

Good service

Stayed in April 2024

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Stayed in April 2024

The worst for me was the lack of cleaning services during my stay. The hotel is clean but there was no cleaning services during the 4 days I stayed. The room had a humid smell after all those days. Additionally, the breakfast is served too late at 8am and even some minutes after that. One day I couldn't take breakfast because at 8.30 there was no food yet.

The best of the hotel is the staff. They are very kind, especially the staff in the terrace. Nicole was amazing. The location is convenient, especially if you're going to be around the city centre. The price is very competitive.

Stayed in April 2024

Bathroom sinks and showers tend to be small

The breakfast was great. They had some fruits and cereals added. The coffee didn’t taste like authentic Dominican coffee but it was okay. The staff was really nice!! Wiltho is multilingual and very fluent.

Stayed in April 2024

There was no sound proofing around the door so there was little privacy. This seemed to be a problem for everyone. More staff at breakfast would be useful, there was one girl trying to do everything whilst two or three male staff members hung around reception. I left a tip for the cleaner, which the manager took. I noticed this when I returned to the room after forgetting something and he'd checked the minibar. The internet didn't work the entire stay and the staff didn't respond with any solutions. The door battery was running low, the receptionist said he'd replace it but didn't.

The room was quite nicely designed and the water was hot.

Stayed in March 2024

Language problem. They little understand English. Moreover, we booked taxi for airport but taxi came half hour late

It was clean property with a good social area on roof

Stayed in April 2024

Size of room, toilet had not door only courtain😟, jacuzzi didnt work

Breakfast, room, location

Stayed in March 2024

The hotel takes Paypal as payment. I wasn't aware of this - it's not mentioned on their website or on booking.com. I haven't used Paypal in years, and could not get it to work with my new cards. They were trying to 2fa me on my Canadian phone number, which didn't have service in the DR. It was very frustrating.

The hotel is a rather old building that has been repurposed. It is quite charming. Because of the age, the doorways are a bit short, under 2 meters - about 6 feet. The staff were very nice.

Stayed in March 2024

Some irresponsibility from staff, jacuzzi didnt work, they offer some activities, they confirm activities and when you are in hotel they said activities are not possible to do when I comfirmed them 3 weeks before.😒

Bed, room, breakfast

Stayed in March 2024

The shower… it just made the whole bathroom wet as it didn’t have a closing door os something.

The room was huge and very comfortable.

Stayed in February 2024

All good

Everything was good, comfortable bed, USB lamps next to the bed, tasty breakfast & friendly staff, the most friendly people I meet in DR

Stayed in March 2024

I left very early in the morning 4 am and there was no possibility to have some breakfast in a bag (lunchpack) because the kitchen was already closed when I came in!

Perfect place to stay near VFS Global Visa application office!

Stayed in March 2024

No restaurant on site but 2 very close

Location room was large and clean.Very near Caribe Tour bus

Stayed in January 2024

Stayed here before taking a bus, just around the corner from Caribe Tours. No frills but fine for the night. Breakfast on the terrace.

Stayed in February 2024

Breakfast was an 8 am start and we needed earlier. No food available Monday evening but it was a holiday. No hand soap at bathroom sink.

location was perfect.Bus and business office were very close. Room was clean and comfortable.Great price.

Stayed in January 2024

The room doesn't have any window, and to cover the smell from the bathroom, they use a lot of room deodorant that make me wake up with a headache. Not hot water in the evening . Poor breakfast, the girl who took my order for omelette she forgot about it and she came again to ask me what I want.

The room that I got was OK for one night but no longer. At least it was clean with a comfortable bed .

Stayed in January 2024

Size of room and customer service, very high prices for things in fridge, twice to three times the normal price

The jacuzzi and area

Stayed in December 2023

Smell at the room.

Comfortable bed, nice staff, breakfast on rooftop.

Stayed in January 2024

The shower head needed to be fixed to stop it from moving when using the shower. The Internet was very slow

I did not have the breakfast

Stayed in January 2024

They have a barber service that the barber changes the price of the service when he sees that you are a foreigner. Be careful

The place

Stayed in December 2023

Poor WIFI in rooms

good value for money

Stayed in January 2024

Poor breakfast. Half hour before end almost everything missing..

Great place to crash a night

Stayed in December 2023