Nothing

All, manager, room,staff, beach, food, … all perfect.

Stayed in March 2024

Nothing

It was quiet and private and close to the airport. The accommodations were lovely and the staff amazing. The vip service made getting through customs and immigration a snap.

Stayed in March 2024

Everything was great

The hotel has a private beach where you can rest and relax in a quiet and peaceful environment. The beach is impressive, the accommodations spacious and of high quality. Special thanks to the entire Tortuga team, the service is excellent, they do everything to assist you with whatever you need, all cheerful, polite, and helpful. The hotel restaurant is also great, for breakfast and other meals. The golf cart helps a lot in getting around the property. I definitely recommend and will return soon.

Stayed in February 2024

Tortuga Bay Hotel is great! My wife and I flew there from the UK for 10 days at the beginning of February 2024. The staff were absolutely wonderful- everyone was super friendly and spoke pretty good English. As a bonus, guests are allocated an ’Embajadores Team’ who will suggest activities and arrange anything you want. You really feel like a VIP! We went to the Carnival and hired a car for 3 days, driving round the island sight-seeing. We go to the Caribbean every year and we both felt that the exceptional beach villas and whole layout of the estate was one of the best we have ever visited. I loved the addition of a golf cart and bikes to go to restaurants & spa etc. Security is first class and we felt 100% safe at all times. I guess the only downside was the beach- it looks amazing, lots of it but just a little bit rough and sea weedy. But this is more than compensated by the beauty of it, the lack of people (while we were there) and the surprising amount of wildlife- pelicans, herons and all manner of seabirds. Puntacana has what looks like the most amazing golf courses but as neither of us play the game- we missed out on that. In summary, I thoroughly recommend the Tortuga Bay: it’s a beautiful hotel with very high standards and delightfully friendly staff.

Stayed in February 2024

The food was too expensive and although the fish was fresh, they could improve the food quality given such high prices and that the restaurant is supposed to be in a five star hotel. Other than that it was great.

People were so nice, service was great, room facilities were top, location was great.

Stayed in January 2024

the service is impeccable. Carlos and Fary are so phenomenal, I can’t say enough nice things about them. the resort makes your stay feel so personalized

Stayed in November 2023

Tortuga Bay is a wonderful upscale boutique resort with a fantastic on-beach location, great food, and phenomenal staff. The property is very quiet, easy to get around, and full of top notch amenities and service.

Stayed in April 2023

The services from the staffs were friendly but not always reliable. But I’m very happy and glad to celebrate my birthday day at the resort.

Very quite and exclusive in a great location.

Stayed in March 2023

A perfect hotel, stylish, comfortable, calm, stuff trying to do their best to make your holiday the best.

Stayed in January 2023

Algies in sea ( enviromental problem) not the hotels fault Refurbishing construction in several buildings the last days before closing for 2 weeks

Location, Tranquility , Staff

Stayed in August 2021

AC wasn't cold enough even though we tried to get it as cold as possible. They charged us for the almond milk we needed for our coffee.

Everything. Especially our villa manager who took care of every single need we had.

Stayed in July 2021

The beach is not very nice. Although the beach service is great, the sea is not wao and during our stay there was a lot of Bagazo (algas). Other hotels have better sea for swimming and enjoy.

Facilities, amenities and rooms are great. The hotel is espectacular and the food is really good compared to other areas in Punta Cana. Your one golf car to go around is a winner! The hotel is close to a natural reserve with beautiful lagoons.

Stayed in July 2021

Nothing

Every aspect of our stay stay was excellent

Stayed in June 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in November 2023

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Stayed in December 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in February 2023

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Stayed in January 2023

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Stayed in July 2022

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Stayed in May 2022

There are no comments available for this review

Stayed in December 2021

There are no comments available for this review

Stayed in November 2021

There are no comments available for this review

Stayed in November 2021