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Reviews of Tropical Casa Laguna 4 stars

Calle principal, 57000 Cabarete, Dominican Republic

#31 of 54 hotels in Cabarete

Guests' Choice

Review score

Based on 223 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    8.2

  • Free WiFi

    7.7

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Showing 76 – 100

  • Reviewed: 4 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Pool view room without kitchen
    • Stayed 2 nights

    the room was a little bit small.

    The staff was wonderful. Manuel and the other guys were exeptional.

    Stayed in June 2021

  • Reviewed: 15 May 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 9 nights
    • Submitted via mobile

    Excellent staff, great location and facilities....

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Pool view room without kitchen
    • Stayed 5 nights
    • Submitted via mobile

    Poor WiFi

    Great staff, great location

    Stayed in March 2024

  • Reviewed: 28 April 2024

    10
    My stay at Tropical Laguna was exceptional. If I am in the area, I would definitely come back.
    • Leisure trip
    • Couple
    • Comfort studio with sofa cama with kitchen without balcony
    • Stayed 5 nights

    The staff was excellent. Everyone was always accommodating with anything. The price was very affordable, and the facility has a lot to offer. I strongly recommend it to anyone who is in the area. You will have a great time, and in a wonderful environment.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Way better than I though.
    • Leisure trip
    • Couple
    • Garden view studio with kitchen with balcony
    • Stayed 2 nights
    • Submitted via mobile

    The water in the pool with the voleibol neet tasted a bit funny. And sure you're not supposed to taste the water, but some gets on your face somehow lol.

    Honestly i just booked the place as a cheap hotel, but we got plenty of value out of it. I enjoyed the pool, the piña colada, and there are many places where you can eat super nearby.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    6.0
    It was a nice stay
    • Leisure trip
    • Family with young children
    • Garden view room without kitchen
    • Stayed 2 nights
    • Submitted via mobile

    The room had many essential items and features missing.

    The staff and the manager were very friendly, attentive and accommodating.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    5.0
    It was Clean
    • Leisure trip
    • Family with young children
    • Two-bed pool view room without kitchen
    • Stayed 1 night

    our room was clean however it could use a bit of color, all white wall in a tropical island was a bit boring.

    The Location is easy to access and they have plenty of parking.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Pool view room without kitchen
    • Stayed 1 night
    • Submitted via mobile

    the breakfast wasnt avaliable when i got to the loction they told me it wasnt working right now but understandable pther than that i love the staff the receptionist was cool helpfull pool love it the room perfect nice and good air conditioner my family and me loves the place and will be back soon 🤭🤭

    Stayed in March 2024

  • Reviewed: 5 March 2024

    10
    • Leisure trip
    • Couple
    • Garden view studio with kitchen with balcony
    • Stayed 3 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 1 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 14 nights
    • Submitted via mobile

    N/A

    The place is very nice quiet and we enjoyed it. Will Come back.

    Stayed in February 2024

  • Reviewed: 27 February 2024

    6.0
    Probably stay here again. Quiet and very comfortable
    • Leisure trip
    • Couple
    • Pool view room without kitchen
    • Stayed 2 nights
    • Submitted via mobile

    Beds were very hard and room was very small

    Quiet, central to everything, good security, nice pools, newly renovated room

    Stayed in February 2024

  • Reviewed: 15 February 2024

    3.0
    I would not stay here again
    • Leisure trip
    • Couple
    • Pool view room without kitchen
    • Stayed 3 nights
    • Submitted via mobile

    Bed was hard, only 1 pillow each. No comforter just 1 sheet. WiFi was terrible in the room. Shower takes 15 mins to get warm water. No wash rags at all.

    The Location was good.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    5.0
    Central location, loud street and hectic traffic were very unnerving. Staff were friendly. The two-bed room we got was
    • Leisure trip
    • People with friends
    • Two-bed pool view room without kitchen
    • Stayed 2 nights
    • Submitted via mobile

    In the middle of all the hustle and bustle of Cabarette. I did not enjoy staying in the loud city center.

    Quiet indoor complex.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Pool view room without kitchen
    • Stayed 5 nights
    • Submitted via mobile

    I should have asked for additional pillows, I'm sure they would have provided them.

    The view, the staff went out of their way to accommodate any requests and the cost.

    Stayed in January 2024

  • Reviewed: 17 January 2024

    10
    Amazing place to stay - right in the heart of it.
    • Leisure trip
    • Solo traveller
    • Garden view studio with kitchen with balcony
    • Stayed 6 nights
    • Submitted via mobile

    The apartment was perfect for me. The staff were awesome and the pools amazing. Met some really nice people there. The location is central and close to restaurants and the beach. It was my third time there and I will definitely be back.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    5.0
    Below average to average
    • Leisure trip
    • Couple
    • Single Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    There is no hot water even though the staff maintains there is hot water. All guests I spoke with said there is never hot water whether in the condos or the hotel. One long staying guest I spoke with installs an inline hot water heater in the condo. Also, I'm tall so I reserved a king bed, when I arrived i was given a double bed and a kitchen. I spoke to the front desk and they said the king bedroom a/c was out. I said then upgrade me to another type of king bedroom. He whatsapp the non-existent manager and she said that I was already upgraded and she she just repeated that several times when I said for my height that is a downgrade. The clerk convinced another guest to switch rooms. Manager could care less about customer service.

    Price and location are good. Everything is within walking distance. 2 big pools.

    Stayed in January 2024

  • Reviewed: 20 December 2023

    6.0
    Leaves much to be desired
    • Leisure trip
    • Solo traveller
    • Garden view room without kitchen
    • Stayed 6 nights
    • Submitted via mobile

    very noisy in the mornings by the cleaning staff, if you want to sleep in the mornings, you won't be able to if there are guests partying at the pool, during my stay money disappeared while they were cleaning, I complained but then they told me “we thought it was a tip” , self-assumed without prior consent of the client…

    Excellent location, very clean, friendly staff.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Garden view room without kitchen
    • Stayed 1 night
    • Submitted via mobile

    Location and pool, quiet very nice place to relax

    Stayed in November 2023

  • Reviewed: 21 November 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Single Room with Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Better security

    Security is no good

    Stayed in September 2023

  • Reviewed: 20 September 2023

    1.0
    A security guard drew his firearm in an attempt to extort money from me. The manager and on-site staff did nothing and s
    • Leisure trip
    • Solo traveller
    • Garden view room without kitchen
    • Stayed 7 nights
    • Submitted via mobile

    Security and staff

    Able to walk to restaurants and beach

    Stayed in September 2023

  • Reviewed: 14 July 2023

    6.0
    Update description and amenities advertised
    • Leisure trip
    • Couple
    • Single Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    No restaurant on property as advertised. Area restaurants closed around 5p/6p.

    Having two pools was very nice and the distance to and from POP airport. Staff was super friendly and attentive to our requests.

    Stayed in July 2023

  • Reviewed: 5 June 2023

    10
    Good memories
    • Leisure trip
    • Solo traveller
    • Pool view room without kitchen
    • Stayed 14 nights

    The staff were extremely friendly. The beach was a 1 minute walk. I got charged a bit extra and the manager upgraded my room to one that includes a kitchen. This was a very nice gesture. The security guards were always there and I felt very safe.

    Stayed in May 2023

  • Reviewed: 27 May 2023

    5.0
    Ok accommodation but scammy transaction.
    • Leisure trip
    • Solo traveller
    • Garden view room without kitchen
    • Stayed 3 nights
    • Submitted via mobile

    Primarily, the way the payment was charged was nearly a scam. It’s quoted in USD on booking. They then charge you with their in-house rate in DOP(esos). THEN, they run your credit card in USD again, reconverting it back with another processor rate. So you end up paying more. And if your card is from another country, say, HK, the conversion from USD to HKD would yet cost you again. I tried for 20 minutes to get the auto conversion de-selected on the credit card. They claim the machine won’t allow charge in pesos. So yeah, expect to pay 10% more than your Booking reservation shows. Other stuff: no shampoo, no hot/warm water, no snacks or light meals

    The pool area is nice and when I visited, it was very quiet and you had the whole courtyard & pool to yourself and maybe 1 other. Room is clean. There are always private security posted at the gate and in the back. The staff were friendly.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Garden view room without kitchen
    • Stayed 2 nights
    • Submitted via mobile

    Quiet and very clean it's actually what you see in the pictures if not nicer

    Stayed in April 2023

  • Reviewed: 17 April 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Pool view room without kitchen
    • Stayed 6 nights
    • Submitted via mobile

    No hot water. Poor water pressure

    Stayed in March 2023

Showing 76 – 100

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