eugenio espejo 125, 180250 Baños, Ecuador
#55 of 60 hotels in Baños
Guests' ChoiceBased on 6 hotel reviews
7.6Cleanliness
8.5
Comfort
8.1
Location
8.4
Facilities
7.8
Staff
8.5
Value for money
7.1
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Showing 1 – 6
Reviewed: 17 July 2023
Mario
United Statesthe hotel claims to be a 4 star hotel, it is a 2 star hotel
Stayed in July 2023
Reviewed: 28 April 2022
Texanna
United States-The spa wasn't hot. At all. It and the pool had leaves and dirt in the bottom. The pool furniture was dirty as well. -Don't expect to get any sleep here. The noise from the road, dogs, chickens, and loud guests that the staff won't do anything about will keep you up all night. They didn't even have a fan we could use to try to drown it out! The man laughed at me when I asked for one! -Don't expect to relax while you eat your breakfast. Not only was the man at service staring at his phone the entire time, his notifications were on FULL VOLUME and every 30 seconds, we were treated to it! Then, he left the room, put his phone on the charger and left the notifications on! On top of that, someone was literally defrosting a freezer, banging on it the entire time we were trying to eat. We were the only people there, so it was incredibly awkward! -This place is 100% not worth the money, especially considering their pool area is trash! We arrived thinking we were paying $45 a night - a great value! NOPE, it turns out booking.com somehow booked us a room for one person instead of two! The man treated me like a criminal, accusing me of trying to rip them off! I left in tears, exhausted from not sleeping for two nights. Just don't do it!
There was one woman who was incredibly helpful. She had really good eyebrows and bright red lipstick
Stayed in April 2022
Reviewed: 18 December 2021
Stefany
EcuadorWorst experience ever. I paid for use of jacuzzi, sauna, vapor room, and pool. None of it was available and they didn’t want to return my money and even wanted to charge me more. Ridiculously rude staff.
Stayed in December 2021
Reviewed: 11 March 2024
Vicente
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 18 August 2023
Chimbo
EcuadorThere are no comments available for this review
Stayed in August 2023
Showing 1 – 6
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