Tomas Martinez #235 Vicente Rocafuerte, 090101 Guayaquil, Ecuador
#8 of 80 hotels in Guayaquil
Guests' ChoiceBased on 82 hotel reviews
9.0Cleanliness
9.4
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.6
Value for money
9.2
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 April 2024
Moustafa
NetherlandsHospitality and services
Stayed in April 2024
Reviewed: 3 April 2024
Ariot
United Statesgreat location and place. Its inside of a big house but really good!
Stayed in February 2024
Reviewed: 3 March 2024
Gloria
CanadaWish I could have stayed longer
Exceptional service
Stayed in March 2024
Reviewed: 8 February 2024
Peter
CanadaThis was a reasonably priced and well located hotel in the centre of Guayaquil that provided clean and comfortable accommodation. My room was spacious with efficient air conditioning, a comfortable bed and excellent wifi service. The shower had excellent water pressure along with plenty of hot water. The owners/managers of the hotel were courteous and very helpful and spoke some English. I would definitely stay here again when visiting Guayaquil.
Stayed in February 2024
Reviewed: 26 January 2024
James
United StatesThe staff went out of their way to accommodate us.
Stayed in December 2023
Reviewed: 12 January 2024
Ramiro
CanadaWas in a safe area and close to nice restaurants.
Stayed in January 2024
Reviewed: 6 January 2024
Jerome
United StatesGreat location
Great people
Stayed in January 2024
Reviewed: 20 December 2023
George
United KingdomWe didn't get a key for the front door so had to wait to get in/out of the hotel a couple of times. Makes sense as a safety feature though.
Room was nice and modern. The lady working there was incredibly friendly and helpful, she made sure we got in our taxi safely which was really lovely. Very comfortable room with nice bathroom. Good location, not too far from the malecon. AC was great.
Stayed in December 2023
Reviewed: 7 December 2023
Jerry
United StatesI'm not a big fan of the high humidity, I'd like to petition the city of Guayaquil to fix the humidity issue😉
Management and staff were refreshingly courtious and helpful. The area, despite being in a popular tourist zone, was quiet. The proximity to the malecón and dozens of restaurants is a big plus. We'd deffinitely recommend this Hotel.
Stayed in December 2023
Reviewed: 2 December 2023
Colin
ChinaClean, tidy, comfortable, everything was perfect. It feels like home and has solved many practical problems. I will choose to stay here again if I have another time.
Stayed in December 2023
Reviewed: 19 November 2023
Derek
United StatesNo problems, I really like this hotel.
This place gives me everything I need, for a really fair price. I always sleep well, and the location is superb.
Stayed in November 2023
Reviewed: 26 September 2023
Andrea
United StatesThe owner was very welcoming and accommodating and runs a nice small business. The location was a couple blocks from the Malecon and allowed us to walk to most of the places we wanted to go. The owner also gave us local recommendations. The room was simple and comfortable and met our needs. The wifi was very good. Overall this was great value for the money.
Stayed in August 2023
Reviewed: 17 September 2023
Derek
United StatesThe shower takes a while to warm up and there was one morning when there was no warm water.
I stayed in room 13 and it was quiet at night, even on Friday night. I didn't have any problems sleeping. I was always outside during the day, so I didn't mind the lack of windows. The A/C worked well. The location is fantastic, very convenient to everything. Service is excellent. Best of all, they provide free drinking water so you don't have to buy it in single-use plastic containers!!! Thank you!
Stayed in September 2023
Reviewed: 12 September 2023
Wendy
United StatesJust 1 night the music next door was very loud and difficult to sleep, so used ear plugs and was okay
Staff was very helpful in suggesting places to eat places to visit as well as providing detailed directions. Room was very clean, including bathroom. Plenty of hot water.
Stayed in September 2023
Reviewed: 1 September 2023
Anonymous
United StatesNo breakfast or coffee/tea options unfortunately. Hot and purified cold water are provided at no charge though.
Updated and well maintained. Owned and managed by a very nice family. Fluent English by the main manager. Excellent value/location.
Stayed in September 2023
Reviewed: 26 August 2023
David
HondurasJohana was so helpful and kind, rooms were clean neat, really recommend this hotel
Stayed in August 2023
Reviewed: 24 August 2023
Anne-christine
Netherlands-Bed and room were comfortable -Very well functioning air conditioning -Decent bathroom with good+warm shower -WiFi worked well -TV with Netflix -Very good location: Just a few minutes from the Malecon and the principal downtown and Las Penas & Cerro Santa Ana all within walking distance (don’t remember the distance exactly, but I did it all by foot) -Felt like a safe place -Friendly and helpful staff -Check out at 12:00😃
Stayed in August 2023
Reviewed: 19 August 2023
Jostein
Chileyes
Stayed in August 2023
Reviewed: 27 July 2023
Dana
United StatesThere’s a club down stairs kind of close so you hear piping dance music @12-1 am. Room a little musty but after haven’t the air conditioning on it got better
The hostess spoke great English and was very helpful on the area. Clean room, close to the boardwalk.
Stayed in July 2023
Reviewed: 21 July 2023
Ben
United StatesIt was a little loud, but it was right by the malecón and a section of the city with lots of bars and things. So that's just part of having a centralized location.
Everyone that worked there was super friendly, the location was very centralized, the room has AC, not expensive at all, no complaints for sure!
Stayed in June 2023
Reviewed: 14 July 2023
Roger
United StatesHaving to leave
Everything was very well
Stayed in July 2023
Reviewed: 14 July 2023
John
United StatesLiked everything!
All the staff were very professional. Location was close to everything. Malecon, shopping, eating.
Stayed in July 2023
Reviewed: 11 July 2023
Baran
NetherlandsThe staff is amazing, the location couldn't be better. The room was very comfortable, also thanks to the free upgrade the manager gave us. Regardless of the very attractive price this is a great hotel.
Stayed in July 2023
Reviewed: 9 July 2023
Carolina
ColombiaTo enter and to leave, someone has to come down and open the door with a key. There is no reception.
Great location. Nice staff. Close to nice restaurants.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content