Although the location of the hotel was perfect for exploring Quito, the nearby bars were rather noisy at night. Other than that, I have no complaints whatsoever and I would love to stay at the hotel again sometime.

Hotel Cayman staff were very friendly and helpful. They were a delightful welcome at the start of my trip in Ecuador. They prepared a lovely breakfast and the room was very comfortable, clean and well furnished. The wifi was also very good.

Stayed in April 2024

Nada

I loved the hotel, the rooms are nice, tidy and the breakfast is good. The staff is amazing! I loved talking to Vivi and getting to know more about Ecuador ❤️ everyone working there is so nice and doing their best to make you comfortable.

Stayed in April 2024

Great personal, very kind and helpful in every way, recommended!

Stayed in October 2023

Nothing

The ladies who take care of the hotel are really doing a great job. I was a bit unlucky to have some backpain for a few days, but they helped me really well. They arranged a meeting with a doctor and made sure I could get my breakfast in my room. The rooms are good with high quality beds and they take good care if your room needs cleaning. such a positive vibe. I liked the place, good breakfast, good location and very helpful and friendly staff. Thank you!

Stayed in November 2023

Not much hot water, Luke warm at best. Our beds were uncomfortable. Worst of all internet was erratic and weak or non existent as we used our sim cards data most of the time

Staff were friendly and spoke pretty good english Breakfast was good. Filtered water and hot drinks were always available. A lot of eating and drop off laundry options close by. Quite a safe part of town. This part of Quito must have been humming pre covid, as there are so many accommodation places still not open? We used Uber alot from here and it was quite reasonable, even with our weak NZ dollar.

Stayed in October 2023

Just the small details in the rooms, showers weren't great and nowhere to put toiletries.

The staff were amazing and really went above and beyond to ensure an enjoyable trip. The location was near to bars, restaurants and night life.

Stayed in October 2023

Friendly staff.

Stayed in October 2023

Friendly staff and felt very secure

Stayed in October 2023

Everything was great

Fantastic service. Staff is very friendly and helpful. Breakfasts were delicious. Location close to numerous restaurants and several convenience stores. Rooms maintained daily. This is a comfortable but basic accommodation for those looking for a clean and pleasant place to sleep. If you need a spa grade experience, look elsewhere.

Stayed in September 2023

We were there on a weekend and although many people here say it is calm - it is not at weekends. Really loud, couldn't get much sleep (stayed there 2 nights)

Staff was really friendly and nice Garden with hummingbirds Good breakfast and fresh water for takeaway

Stayed in July 2023

The managers were beyond amazing! They treat you like family and made eveything about my time in Quito special. Can't recommend this place enough becuase of them. They were helpful with arranging day trips and drivers to take us.

Stayed in July 2023

The duvets are feather which I have allergies to

The staff were wonderful and spoke perfect English! The rooms were spotless and the breakfast was lovely.

Stayed in July 2023

I couldn't stay longer.

This place is amazing I loved every second of it. The warm and welcoming staff not only that but they also gave me great advice about the city even called me a taxi for the airport. The food was served warm with delicious fruit and natural juice and coffee. Even the cleaning done to the room was outstanding everything was super clean with fresh sheets every morning. When i return to Quito i have to come back to this amazing hotel. Definitely recommend it

Stayed in July 2023

Variety for breakfast could be better (same choice all the time, no meat and desert options). You need to ring a bell each time you leave/enter the property (I guess this is the same for all hotels in Quito). Overall this was an excellent stay.

Very friendly staff (Vivi and Anabel) who provide personal care. 24/7 tea and coffee + bananas for free. Good location.

Stayed in April 2023

it's quite cold inside (not the hotels fault - it's in almost all the houses/restaurants/hotels in Quito), so dont forget to bring slippers. In the evening they therefore start the fireplace which is lovely to sit in the common area.

well, everyone saying the staff was nice is an understatement. they are extremely caring, friendly and they go out of their way to help you and feel welcome, even just little things. we had a wonderful stay for two nights. the room is so beautiful and very clean and comfy. breakfast was nice too. also the location of the hotel is right in a well known cute tourist area where there is loads and loads of really nice restaurants (lots of veggie options)!

Stayed in March 2023

Breakfast was great. Coffee from coffee maker. Bread was good. Fruit excellent per usual in Ecuador. Eggs made to guest liking. Kitchen very clean. Could eat breakfast in beautiful gardens Bed was comfortable. Duvet with cover was used with great pillow. Was pleasantly surprised. Hotel very clean. Staff welcoming.

Stayed in February 2023

Water was lukewarm at best.

The staff, specifically anabel, viviana, were wonderful.

Stayed in November 2022

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Stayed in February 2023

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Stayed in September 2022