Diego Jara y Av. Juan Montalvo, 180301 Baños, Ecuador
#5 of 59 hotels in Baños
Guests' ChoiceBased on 130 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.7
Value for money
9.0
Free WiFi
9.6
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End of dialog contentReviewed: 3 May 2024
Ruiying
GermanyPerfect location: near city center but very quiet , Well prepared breakfast
Stayed in April 2024
Reviewed: 25 April 2024
Clara
IrelandGreat breakfast. Very comfortable beds and quiet, so we slept very well. The hotel is quirky and has an amazing rooftop space. Really enjoyed our stay.
Stayed in April 2024
Reviewed: 7 April 2024
Giovanni
United StatesNothing to complain
Everything, nothing to complain, they even had a fan since I sleep with a fan. Outstanding service from Reception, very friendly and helpful.
Stayed in April 2024
Reviewed: 30 March 2024
Renee
United StatesI have no complaints!
The breakfast was delicious, the location was amazing, and we had a view of the waterfall from our room! It was a dream. The bed was really comfortable and the spa tub was hot
Stayed in March 2024
Reviewed: 24 March 2024
Lptelloq
Ecuadorn/a
Location Breakfast Room
Stayed in February 2024
Reviewed: 12 March 2024
Diana
EcuadorIt's a great place! When we are in Baños we always go back!
Stayed in March 2024
Reviewed: 8 March 2024
Ariel
United StatesNothing.
Absolutely everything. This hotel was perfect. First, the staff was superb, welcoming and super helpful. I had some issues with change of dates and price changes and the staff went out of their way to accommodate me (this was fault on booking.com). The location is fabulous. It’s quiet but still walking distance to everything. And the rooms are spacious, beds were comfortable and overall great. There’s a secured parking lot for cars. And the spa is next door. I would stay here again and would highly recommend you booking here as well.
Stayed in March 2024
Reviewed: 19 February 2024
Darwin
United StatesExtremely beautiful the place. They made me feel like I was part of their family. The service is unique and very professional Everyone is very kind and very respectful in the place. Thank you so much for everything..
Stayed in February 2024
Reviewed: 31 January 2024
Francesca
MaltaSome additional protein with the eggs for breakfast
Lovely spacious and clean room. Comfy beds, super spa bath in the room. Hotel in a quite location, few minutes walk from centre. Staff friendly. Buffet style breakfast- typical ecuadorian
Stayed in January 2024
Reviewed: 22 December 2023
Fatema
United StatesThe bathroom shower leaked water out
Such a cute property! Loved the unique decor and the personal service. Also, conveniently located very close to major restaurants and attractions.
Stayed in December 2023
Reviewed: 7 November 2023
Jaimee
United StatesWOW! What a beautiful place to stay when visiting Banos. Our family room was perfect! Comfy beds, hot showers, clean room, mini-fridge, lots of space, wifi and parking for our car. Better yet, the gorgeous view from the rooftop terrace with hammocks to watch the waterfall. Walking distance to lots of great restaurants and shops. Topped off with the most delicious breakfast.
Stayed in October 2023
Reviewed: 4 November 2023
Suzi
United States Minor Outlying IslandsNothing to not like
We had a wonderful stay. The owner is an artist and art abounds. Very attractive and pleasant ambiance. We could see and hear the waterfall from our bed. Attention given to details. Excellent breakfast. Courteous and helpful staff.
Stayed in October 2023
Reviewed: 26 October 2023
Jorge
United StatesLocation and breakfast
Stayed in August 2023
Reviewed: 30 September 2023
Andy
United KingdomOn check in the receptionist was a bit frosty.
Super location, near the centre with views of the magnificent waterfall. Modern art on the walls; some done by the owners. Family owned hotel and the owners were super friendly and chatty. All rooms are slightly different. We stayed in 2 different rooms and both were clean and comfortable. Breakfast was nice too.
Stayed in September 2023
Reviewed: 12 September 2023
Todor
BulgariaThe room was a little dated and we had an issue with an insistent little gecko calling it its home. The staff took this seriously and were able to address the problem by offering another room. We were told we can use the Miramelindo spa near Pailón del Diablo for free and even given wristbands, but when we went there, the spa appeared to have been closed for a while.
Superb central but quiet location and great buffet breakfast (one of the best we had in Ecuador), kind and attentive staff. The room came with a great view and a huge rooftop terrace (shared but rarely visited by others, since it's the only rooftop room). The hot tub is an excellent addition for a spa town like Baños.
Stayed in August 2023
Reviewed: 6 September 2023
Wilmarie
United StatesBreakfast was excellent and customer service was outstanding. Comfortable rooms.
Stayed in September 2023
Reviewed: 19 August 2023
Vera
EcuadorWonderful. Very colorful and clean. Great location, great breakfast.
Stayed in August 2023
Reviewed: 24 July 2023
Centeno
EcuadorExcelente servicio
Stayed in July 2023
Reviewed: 16 July 2023
Melissa
United KingdomLovely characterful hotel with the nicest staff. Gracias Manuel!
Stayed in July 2023
Reviewed: 12 July 2023
Jelle
NetherlandsGood and spacious rooms on a nice and quiet location with waterfall view.
Stayed in July 2023
Reviewed: 11 July 2023
Joseph
United StatesAfter a hard drive and being exhausted from the trip, we checked into the hotel. We spent some down time in the room, we then realized we were not in the deluxe suite as requested. The staff immediately moved us to suite on the terrace and was quite helpful and apologetic. Also enjoyed spa time at sister property, Miramelindo.
Stayed in July 2023
Reviewed: 7 July 2023
Eric
United StatesGreat location!
Stayed in July 2023
Reviewed: 6 July 2023
Ivan
United StatesNothing
The location, waterfall was beautiful
Stayed in July 2023
Reviewed: 3 July 2023
Robert
NetherlandsBit of noise from hostel across our room
Breakfast was pretty good!
Stayed in June 2023
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