Gran Colombia 7-87 y Luis Cordero Esquina, 010150 Cuenca, Ecuador
#12 of 90 hotels in Cuenca
Guests' ChoiceBased on 63 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.1
Staff
9.3
Value for money
8.8
Free WiFi
9.1
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Showing 1 – 25
Reviewed: 14 March 2024
Rob
CanadaNothing
Great staff, they were very friendly and helpfully. The rooms were clean and well appointed. Great value and secure parking for our motorcycles.
Stayed in March 2024
Reviewed: 20 February 2024
Charles
United KingdomGreat value
Stayed in January 2024
Reviewed: 13 February 2024
Diana
EcuadorThe customer service was exceptional, the facilities were very clean and the location was an additional plus. The breakfast was delicious.
Stayed in February 2024
Reviewed: 4 November 2023
Jaime
United StatesThe staff was very friendly and helpful. The room had a nice terrace overlooking the street.
Stayed in October 2023
Reviewed: 25 September 2023
Andres
United StatesTv did not have internet
Beds breakfast
Stayed in September 2023
Reviewed: 18 September 2023
Chris
United StatesNo in-room safe for valuables. The door to the refrigerator wouldn't stay closed very well to keep things cold.
The location in easy walk of the central town and all its restaurants and buildings were great. There is also a store a few doors down for anything grocery or trip related.
Stayed in September 2023
Reviewed: 10 August 2023
Susan
United StatesOut-of-order elevator
Loved the room. Good breakfast. Helpful staff.
Stayed in August 2023
Reviewed: 28 May 2023
Rebecca
United StatesI cannot think of a thing.
Excellent location in the historic district, walkable to the beautiful historic center of town and lots of restaurants and shops. There is a small grocery almost next door. The neighborhood felt very safe, with lots of activity. They staff was very helpful and there was always someone there who was an English speaker. The breakfast was lovely, however, no gluten free breads and I would have like a little more variety of protein. It is probably perfect for most people. The room and bathroom were spacious by Ecuador standards, very clean, modern furnishings.
Stayed in May 2023
Reviewed: 5 March 2023
Melanie
United StatesSometimes I could hear other guests.
The hotel is in a great location. There are a lot of restaurants nearby. The staff is friendly and helpful. I really enjoyed the breakfast.
Stayed in February 2023
Reviewed: 5 February 2023
Melanie
United StatesI liked everything.
The staff is very friendly. The Wi-Fi is very good. I loved the breakfast. The room was very quiet and clean.
Stayed in February 2023
Reviewed: 11 December 2022
Juanjose
Ecuadorvery nice
location
Stayed in December 2022
Reviewed: 12 August 2022
Takieddine
United Statesvery clean, and we had an issue with the room and then we complained and they right away changed the room for us
Stayed in July 2022
Reviewed: 1 August 2022
Ricardo
EcuadorSmall parking for vehicles
Great location and facilities, outstanding breakfast
Stayed in July 2022
Reviewed: 30 July 2022
Pollyanna
EcuadorI would recommend to be a little generous with toiletries
very confortable rooms, nice city view, Inhad a little and cozy balcony
Stayed in July 2022
Reviewed: 30 May 2022
Edwin
United StatesTremendous value, location, and breakfast.
Stayed in May 2022
Reviewed: 15 May 2022
Jacqueline
United StatesI think there needs to be some kind of window coverings/treatments on the bathroom windows since the apartments behind the hotel can see in.
The staff is excellent...very friendly and helpful. Our room had a fantastic view of the cathedral cupolas which was absolutely beautiful when lit up at night.
Stayed in May 2022
Reviewed: 3 April 2022
Jefferson
Costa Ricaall good
the staff was very nice
Stayed in March 2022
Reviewed: 22 January 2022
Daniel
Ecuadorthe parking lot is small
is really cozy and clean
Stayed in December 2021
Reviewed: 3 January 2022
Maria
United StatesLocation, room service, hot shower!
Stayed in January 2022
Reviewed: 27 September 2021
Amy
United StatesNothing. Everything was as expected.
location is excellent it is in the center of the old town. The room was acceptable considering it is in the town. Breakfast was nice. We enjoyed the yogurt alot. The building itself is not grand. More like a 3-4 star hotel as you can expect. For short stay it is perfectly adequate.
Stayed in August 2021
Reviewed: 16 August 2021
Vera
EcuadorWe were on the 7th floor, and the elevator was out of funtion all the time of our stay. We had tu use the staff elevator which was in bad condition.
Great location, breat breakfast, very clean rooms, nice staff, has it’s own garage.
Stayed in August 2021
Reviewed: 11 August 2021
Randall
EcuadorNothing. Only The park space is small
Good place and excellent location near to the principal park and historic center
Stayed in August 2021
Reviewed: 6 August 2023
Scott
United KingdomIt was just a bit over priced not everything working The bell boy was more pleasant than my stay
Stayed in July 2023
Reviewed: 22 March 2023
David
United StatesTHE LINEN ON OUR BEDS WAS DIRTY WHEN WE ARRIVED AND WE WAITED 30 MINUTES FOR THEM TO BEE CHANGED WE ASKED FOR EXTRA TOWELS - THEY WERE DELIVERED, THEN TAKEN AWAY LATER
LOCATION IN THE CITY
Stayed in March 2023
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