Venezuela 1041 Y Olmedo (N6-43), Centro Histórico, 170150 Quito, Ecuador
#89 of 161 hotels in Quito
Guests' ChoiceBased on 17 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
10.0
Facilities
9.0
Staff
9.9
Value for money
9.0
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 17
Reviewed: 1 June 2024
Joan
United StatesOur hosts were the most attentive people! From our late check-in, beautifully presented breakfasts and lovely dinner, we were treated with kindness and hospitality. Our room was well appointed, quiet and comfortable. The lobby, guest sitting areas and top floor viewing space were inviting, interestingly decorated and comfortably designed. This hotel is a hidden gem! We would highly recommend this hotel to anyone staying in Quito!
Stayed in May 2024
Reviewed: 24 March 2024
Nancy
United StatesI very much liked the property.
A lovely sense of history and the staff was very kind and helpful.
Stayed in March 2024
Reviewed: 29 September 2023
Rebekah
United StatesEverything was perfect
This is a quiet, charming hotel well-located in the heart of Old Town Quito. The staff are extremely helpful and accommodating. The breakfast is great and kept us fueled for hours of walking. All of the rooms are well-kept, clean and comfortable, and the sitting rooms on each floor are filled with Ecuadorian artwork and antiques.
Stayed in August 2023
Reviewed: 5 May 2023
Mike
United StatesThe room was modest.
Location in the Centro Historico can’t be beat. Very close to the pulse of old town Quito. Easily accessible to main square, churches, shops, restaurants, etc. Breakfast each morning was exceptional and included a freshly blended tropical fruit juice each morning; maracuya, guanábana, mango, guayaba, strawberry, orange, etc. Fried eggs cooked to order, bacon, toast, yogurt and coffee. Evening meals available on request. Next day laundry service. I was able to book all my tour needs at the hotel using their preferred agency. Carpedm arranged tours to all the sights on my list. Tarquino was on duty most days. He’s great and always anxious to help out.
Stayed in May 2023
Reviewed: 14 March 2023
Rani
United Statesquiet, centrally located in Old Quarter. staff very kind, accommodating. nice artwork throughout the property. Nice sitting areas.
Stayed in March 2023
Reviewed: 23 January 2023
Elizabeth
United StatesNot a problem with the hotel itself, but note that the historic center quiets down at night and many restaurants close by 7.
Beautiful hotel located right in the historic center of Quito! wonderful and helpful service, delicious breakfast!
Stayed in January 2023
Reviewed: 31 October 2022
Michele
United Statesna
lovely very welcoming very accommodating and a wonderful location
Stayed in October 2022
Reviewed: 21 June 2022
Celese
United Statesnoise from a pump above our room when folks started to shower.
great location near the heart of old town. staff were accommodating and quite helpful.
Stayed in May 2022
Reviewed: 6 March 2022
Susan
United KingdomBeautiful,Ecuadorean furnishing, quiet, comfortable and v convenient location. Staff friendly and helpful
Stayed in March 2022
Reviewed: 4 March 2022
Ruth
United Kingdomnothing
such a friendly welcome and they did absolutely everything to assist us.
Stayed in February 2022
Reviewed: 2 March 2022
Moira
United Kingdomnothing it was fine for our purposes
the location
Stayed in February 2022
Reviewed: 12 November 2021
Jeffrey
United StatesNothing
Staying in this beautiful old colonial manor house was a treat. The staff was extremely attentive and the breakfasts were amazing. Just steps away from the Grand plaza, the location was perfect. I highly recommend the Hotel El Relicario Del Carmen.
Stayed in October 2021
Reviewed: 26 October 2022
Karim
United Statesatmosphere, decoration, furniture and energy is ‘old’. ..
very good service. good location. very good value
Stayed in October 2022
Reviewed: 20 July 2023
Avery
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 31 December 2022
Dean
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 17 March 2022
Susan
United KingdomThere are no comments available for this review
Stayed in February 2022
Showing 1 – 17
Scottsbluff, USA
Capilla del Monte, Argentina
Střítež, Czech Republic
Ko Phayam, Thailand
Paris, France
Iseo, Italy
Apraos, Greece
Licodia Eubea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content