The walls are very thin and you can hear everything in the adjoining rooms.

Location, breakfast included and decent value

Stayed in July 2021

The room to small

The location , bar and restaurant was perfect

Stayed in April 2021

A lot of noise from nearby constructions

Rapid check in, huge bed, speedy attention to room requests

Stayed in July 2021

En general todo

Stayed in June 2021

Breakfast

Stayed in June 2021

I told previously in my review- try to bring the rate of room a bit low specially during the Covid recovery phase. Also try getting the staff a course in English. This will help the hotel a lot.

The staff is awesome - SUPER The place is in middle of all amenities. The hotel is clean, stylish and affordable. They go extra mile to take care and see that you are satisfied. I was leaving early around 5.30 am and they packed a nice breakfast for me. Julia at reception is very smart and is expert in customer care. Others too are very good.

Stayed in May 2021

Room was cold No phone to call front desk Bathroom was not well cleaned and had a bad smell due to lack of maintenance Headboard was dirty The rest was fine

Location Amazing staff

Stayed in January 2024

Poor toiletries, no hair dryer and no iron. There is not an adequate place to hang up the clothes, specially dresses.

Basic hotel

Stayed in December 2023

Bed sheets and pillows

Breakfast, staff and location

Stayed in December 2023

Fitness room with poor quality equipment and you have to go to reception to get to the fitness room on the 10th floor Breakfast food, always the same and not good No closet in the room No kettle in the room No fridge in the room

Comfortable bed Clean rooms Nice staff Close to restaurants and businesses Safe neighborhood

Stayed in November 2023

Small room

Locación

Stayed in September 2023

Rooms are small No Air conditioning in the hotel Reception was bad, no customer service They lied saying no hotels in Quito have AC

Stayed in July 2023

Room doesn´t have either air conditioner or minibar. To drink cold water you need to order it every time. Room service food is expensive in comparison to it´s quality. No iron in the room

Location was great.

Stayed in July 2023

noisy street not enough toiletries cold room, not any cozy details.

good location nice staff clean room

Stayed in June 2023

que esta mas caliente y no demore en calentar el agua de la ducha

location

Stayed in June 2023

My assigned room had a cracked tile in the bathroom's floor, wall and hand washing unit. The tiles selection in that bathroom is also ugly. My room was changed but in that new location the radios of the staff were very annoying, being loud. During early morning hours (2-5 am) the security staff will fall asleep in the lobby.

Location is perfect

Stayed in December 2022

I found the lighting in my room rather basic - there was no bedside light, and the main lighting was dim, in fact not bright enough for reading.

Food in the restaurant very nice and reasonably priced.

Stayed in December 2022

no air conditioning, not cosy floors, uncomfortable towels

cafe downstairs, bed

Stayed in December 2022

The Coffee Shop in the hotel, the neighboorhood.

Stayed in September 2022

Zero sound proofing - neighbouring rooms and hall ways, you could hear everything until other people decided they were done making noise (talking or watching tv.) - did not sleep well or long regardless of comfortable bed. Zero functional wifi in rooms - needed to buy coffee or something in restaurant if you needed to connect.

Location was great for our needs and restaurants in area were good. Price was decent for amenities.

Stayed in September 2022

The size of the room for two beds. The size of both beds. Both pillows where terrible ( i stayed 2nights and my neck still hurts bad). When i left they offered an ice cream which i felt insulted. I know Quito is cold, but there was no air conditioner, so when it was hot, there was nothing to do about it. The window that could be open was as small and placed at the top side, making it uncomfortable to even open.

The fact that there was no iron in the room was wierd. But when they said they would iron my shirts before i left in the morning i was relieved. They ironed the shirt quickly and broth the rest later.

Stayed in September 2022

Walls were too thin and you could hear too much noise

The room was comfortable and the mattress new

Stayed in September 2022

it was new clean and had a really nice bakery

the location was great

Stayed in August 2022

- an average breakfast (vegetables, sausages etc. are missing) - small room - noisy hotel airconditioning system

- good location of the hotel (near to park Carolina and shopping center) - price /quality ratio - parking included in the price of room

Stayed in July 2022

They are a bit unorganized. I got woken up by a call from their front desk at 4:30am asking me if I just requested room service. That was no fun after a long day/night of travel. The next day the front desk called again and said, "We noticed you're still here. Would you like to extend your reservation by a night?" However I had already reserved the room for two nights on Booking! Other than that, the stay went well.

Great location in my favorite part of town, walking distance to Parque Carolina, Quicentro, and plenty of cafes, restaurants, bars, supermarkets, etc. Everything you need is walking distance or an easy taxi ride / bus ride away. The hotel is kept clean and they offer a decent breakfast. Beds and pillows were decent too.

Stayed in July 2022