General Torres 9-70 Entre Gran Colombia y Simón Bolivar, 010150 Cuenca, Ecuador
#54 of 88 hotels in Cuenca
Guests' ChoiceBased on 171 hotel reviews
8.3Cleanliness
8.5
Comfort
8.3
Location
9.5
Facilities
8.0
Staff
9.0
Value for money
8.4
Free WiFi
7.9
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End of dialog contentReviewed: 2 May 2024
Brian
United KingdomVery clean
Stayed in April 2024
Reviewed: 30 April 2024
Christopher
United KingdomBathrooms have no ventilation and are prone to mould. No hot water during my stay
Location, friendly staff, good breakfast
Stayed in April 2024
Reviewed: 3 April 2024
Marta
GermanyNothing, everything was perfect.
Great downtown location, peaceful atmosphere, quiet room, tasty breakfast. The hotel staff were exceptionally friendly and ready to help with everything.
Stayed in January 2024
Reviewed: 25 March 2024
Peter
United StatesThere could have been a showerhead on the showerpipe. The toilet seat was cracked, I had to put a piece of tape over it so it didn't pinch my butt.
Both the breakfast and the location were great.
Stayed in March 2024
Reviewed: 13 March 2024
Peter
United StatesRoom was too small, but I booked another 12 days and moved to a bigger room on ground floor.
Great location to start my stay in Cuenca. Staff was good. Free breakfast and 3$ lunches.
Stayed in March 2024
Reviewed: 13 March 2024
Hans
United StatesThe place was in a great location, reasonably priced with a nice breakfast. The staff was very friendly and very helpful.
Stayed in March 2024
Reviewed: 4 March 2024
Helene
United StatesIt was right for the price
William at reception was very attentive. Quirky old fashioned place.
Stayed in March 2024
Reviewed: 9 February 2024
Steven
United StatesThe room was small
Location was good. Breakfast was filling.
Stayed in February 2024
Reviewed: 2 February 2024
Paulo
PortugalRoom only has one small window that opens up to the hallway, so if I open it to get some ventilation, I have zero privacy because anyone walking past my room can look inside. The alternative, which is to close the window makes the room feel very stuffy as there is no AC or fan. Bathroom is tiny and it's hard to move around without bumping into the toilet or sink. Clearly, the room needs some TLC, as there as pieces of stucco missing from the wall and the creaking floorboards make it extra noisy.
Great location right in the city centre next to the main square and to the tramway line that connects with the airport. Very reasonable price and safe area at night. Check in was quick and the place was easy to find. The room was ok, bed was big and comfortable and bathroom was clean. Staff was friendly and helpful.
Stayed in February 2024
Reviewed: 10 January 2024
Dominik
United KingdomUnfortunately a very noisy shop outside was blasting EDM music and it was impossible to get a shut-eye before checking-out.
Location is perfect. Staff attentive and nice. Facilities a bit ran down but clean. Breakfast was ok.
Stayed in January 2024
Reviewed: 28 December 2023
Ana
BrazilShower!!!! Cold water most of the time 🥹
Location, breakfast.
Stayed in December 2023
Reviewed: 24 December 2023
Giulia
ItalyThe rooms should be refresh a little bit anche the cleaning improved.
Hotel well located, close to the historical city center of Cuenca. Breakfast is good and the staff very kind!
Stayed in December 2023
Reviewed: 19 December 2023
Pavel
United StatesSmall breakfast. Old furniture. Bathroom needs upgrading.
Nice decor and building design. Decent wi-fi. Good shower. Comfortable bed.
Stayed in December 2023
Reviewed: 30 November 2023
Samuel
United StatesToilet seat had some slight red stains. Likely of someone's menstrual cycle. For that reason I give an 8. If it was'nt for that I would have given a 10.
The design of the place, the breakfast, and staff were awesome. Rooms were somewhat small.
Stayed in November 2023
Reviewed: 14 November 2023
Sara
PeruDownstairs rooms very dark, and rooms small, with furniture crammed in (TV on top of wardrobe, or desk) – in part because of the structure of an old colonial building – upstairs rooms lighter, but the windows looked out onto a shared passageway/interior balcony, so no privacy. Bathroom tiny.
Excellent location, friendly helpful staff, comfortable bed and good breakfast. Also – though not included in the price – a fantastic almuerzo, served in the patio. Tasty and excellent value.
Stayed in October 2023
Reviewed: 30 October 2023
Hua
ChinaThe location and breakfast are both very good. The staff is friendly and helpful. It’s valued for the price.
Stayed in October 2023
Reviewed: 15 October 2023
Roberto
CanadaSlow wifi
Very friendly staff, breakfast is very good, close to major attractions in downtown.
Stayed in October 2023
Reviewed: 7 September 2023
Robert
AustraliaIt was a good central location, and also, because it had a narrow frontage and went back a long way, it was a quiet place. A good breakfast, and a nice old building.
Stayed in August 2023
Reviewed: 3 September 2023
Patrick
GermanyBathroom was not very clean and smelled a bit odd
Nice old house with cool inside breakfast place and authentic old rooms and lobby. Good and fair price. Also good and cheap laundry service
Stayed in August 2023
Reviewed: 12 August 2023
Baker
United StatesPrime location, EXCEPTIONAL service. Economical. Breakfast included. Great HOT shower. I definitely recommend Hotel Gran Paris.
Stayed in August 2023
Reviewed: 22 July 2023
Tapia
EcuadorThe matresses were uncomfortable. The last day the hot water did not work
The location is great
Stayed in July 2023
Reviewed: 21 July 2023
Katharina
GermanyNothing really. Rooms are a little bit small but that wasn't really a problem for us.
Very good value for money. Staff is super nice and helpful. Rooms are small but comfy. Bathrooms are clean. Location is superb. Definitely recommend.
Stayed in July 2023
Reviewed: 14 July 2023
Randal
United StatesThe bathroom was understandably very small and bit run-down. No open air windows, understandsblely considering the building structure
Customer service was great. Very helpful with all my needs.they let me keep my bags there after checkout as my flight was a late one.At no extra charge.
Stayed in July 2023
Reviewed: 13 July 2023
Maciej
PolandModest breakfast, typical in Ecuador, dark room with no ventilation - only window opens at patio passage, so no privacy at all.
Good location, friendly staff.
Stayed in July 2023
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