Avenida Gregorio Escobedo 625 y Padre Solano, 090313 Guayaquil, Ecuador
#31 of 84 hotels in Guayaquil
Guests' ChoiceBased on 143 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
8.3
Facilities
8.5
Staff
8.5
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 March 2024
K
CanadaNeeds to be updated. Structural maintenance required.
Sort of what I expected. Clean, comfortable and a place to sleep. A true one or two night stay-over/business trip hotel.
Stayed in March 2024
Reviewed: 18 February 2024
Charles
PolandVery nice room and a valuable swimming pool
Stayed in February 2024
Reviewed: 30 December 2023
Aferreira92
United KingdomNothing.
Good location, the swimming pool was a good way to cool down and wind down after exploring the city. Staff were happy to look after our luggage for a week! Staff were friendly and place felt safe. Breakfast was nice too.
Stayed in December 2023
Reviewed: 21 December 2023
Claire
United KingdomThe only downside is that the pool is overlooked so doesn't have sun on it for most of the day.
The staff were really friendly and helpful, able to store a backpack for us while we visited the Galapagos Islands. Location is great for Guayaquil, walking distance to the Malacon 2000 and La Peñas.
Stayed in November 2023
Reviewed: 5 December 2023
John
United KingdomNice pool area and150m walk to bars and restaurants but not on google maps.
Stayed in December 2023
Reviewed: 8 October 2023
Piotr
United StatesA hotel like many others
Stayed in September 2023
Reviewed: 3 September 2023
Herbert
United StatesThe pool area gets very little sunshine. The gym was limited. You have to walk a few blocks to get food.
This hotel was in a satisfactory location. The breakfast was satisfactory. The staff was mixed. The portero was friendly and helpful.
Stayed in August 2023
Reviewed: 16 August 2023
Leyan
CanadaLoud noise if your room is next to the street
Indoor swimming pool is good. Receptionist accepted my early check in. Room is maintained well.
Stayed in June 2023
Reviewed: 29 July 2023
Harbhajansingh
United KingdomEverything was okay
Every thing Staff was very helpful Could not find anything wrong worth the money
Stayed in July 2023
Reviewed: 22 July 2023
Jill
NetherlandsKamer is gedateerd.
Prima basic hotel.
Stayed in July 2023
Reviewed: 9 July 2023
Judi
United Stateslocation. It was noisy during the day with truck traffic. A little deserted (scary) at night.
breakfast was good
Stayed in May 2023
Reviewed: 26 June 2023
Charles
EcuadorDecor--old furniture, old decorations Breakfast--warm bread but cold meat. Eggs not hot! Tea water not very hot. Servers need to be consistently trained. (I am retired chef and know what I am talking about.) Pool--difficult to enter/exit as there is no handrail, big step entrance for elderly. Room--no trash can!
Clean, comfortable, good location. Pleasant service.
Stayed in June 2023
Reviewed: 7 June 2023
Timothy
United StatesThe staff wasn't very helpful. Especially the pool bar attendant. He clearly doesn't love his job. only 2 towels and 1 key per room no matter how many people. 😒 🤔
The pool area was nice, and the rooms were spacious.
Stayed in June 2023
Reviewed: 5 June 2023
Felipe
ColombiaGlass are dirty
The property is old but nice. Very good value for money. Ac, hot water, good food and nice staff.
Stayed in June 2023
Reviewed: 29 May 2023
Jorge
GuatemalaBreakfas, pool and gym
air conditioning was broken in the second day, they change me to another room.
Stayed in May 2023
Reviewed: 11 April 2023
Santiago
ColombiaNot nice surrounding neighborhood
Breakfast
Stayed in April 2023
Reviewed: 26 March 2023
Charles
EcuadorAll good
All good! Youcould heat up the meatin the breakfast.all gooda
Stayed in March 2023
Reviewed: 15 March 2023
Wilson
CanadaGenerally a great stay with friendly staff.
Stayed in March 2023
Reviewed: 27 February 2023
Barbara
GermanyHigh prices for Single people in a room without windows
Good location and nice pool
Stayed in January 2023
Reviewed: 5 February 2023
Patti
CanadaCould update window coverings and all fabrics.
Great breakfast, good coffee. Perfect location for walking to Malecon and close to a lot of excellent restaurants.
Stayed in February 2023
Reviewed: 21 December 2022
Nathuan
PortugalThe staff are great! Everything was good and they helped by changing rooms when I showed them the description by Booking.com. They don't charge the VAT for tourists, as it should be. They are an honest hotel! Different from other properties in Guayaquil and Quito, who lie to you saying that it's a commission and blablabla to charge you for the VAT (which only residents are supposed to pay, NOT TOURISTS!). Be careful because Booking.com doesn't help you if the hotel charges you. Booking supports the scammer hotel, but not you as a client!
Stayed in December 2022
Reviewed: 9 December 2022
Robert
IrelandThe city centre was only a couple of minutes walk away
Stayed in December 2022
Reviewed: 4 December 2022
Ellen
IrelandWe arrived during a state of emergency in Guayaquil which would have been nice to have been told before we headed out at 8.45pm before the 9pm state curfew.
Nice room and the sauna was lovely!
Stayed in November 2022
Reviewed: 1 December 2022
Elizabeth
United StatesStyle was nice. Rooms very small. No amenities in room but for short layover just fine. Pool bar very nice.🙂
Stayed in November 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content