Juan Montalvo 10-44 y Gran Colombia, 010150 Cuenca, Ecuador
#72 of 90 hotels in Cuenca
Guests' ChoiceBased on 23 hotel reviews
8.0Cleanliness
8.7
Comfort
8.3
Location
8.9
Facilities
8.2
Staff
8.6
Value for money
7.9
Free WiFi
8.5
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Showing 1 – 23
Reviewed: 1 August 2023
Kirk
EcuadorI was shocked and outraged that they tried to charge me 10% extra to use a credit card, when booking.com told me I could pay by credit card without mentioning this usurious add-on — which I suspect is in violation of their agreements with the various credit card companies.
Great location, quiet (except for some rude guests), pleasant staff, though they were very difficult to contact, close to transport, walkable for so much of el centro.
Stayed in July 2023
Reviewed: 1 August 2023
Dana
United StatesNobody spoke English, When I asked for towels they brought a floor matt. took away the trash liner and didn't put a new one in. owned me change for cash 2 days later. Cash only no credit card
Its 6 blocks away from old town. Very clean nice rooms, they give plenty of blankets as its cold in the room. They bring your breakfast to your little table in your room. looks like they have a small patio in the back with some exercise equipment.
Stayed in July 2023
Reviewed: 24 January 2023
Werner
BelgiumBreakfast You can 't go out after 9pm
Close to the center
Stayed in January 2023
Reviewed: 19 August 2022
Vered
IsraelNeed to wait a lot for the hot water but they eventually came
Comfy hotel, host Anders was very helpful! he repaired my suitcase, recomended on tours, delivered laundry. Room is very nice.
Stayed in August 2022
Reviewed: 31 December 2021
Calva
EcuadorI didn’t like the noise during the whole night, it was horrible, we couldn’t rest. it was the only thing I hate about the hotel.
The staff was great and also we love the breakfast, everything was fresh and tasty.
Stayed in December 2021
Reviewed: 15 November 2021
Niels
Belgium-
centrally located, car parking included. staff was extremely helpful and made our stay really pleasant.
Stayed in November 2021
Reviewed: 25 April 2024
Byron
United StatesThey aren’t helpful. I asked the day before that I need to leave early in the morning (6:30am) which the guy said is possible but the next day I left 45 min later cuz they were late to open the main door.
Stayed in April 2024
Reviewed: 27 July 2023
Danilo
EcuadorLa habitacion super comoda y elegante. Limpio y seguro
Stayed in July 2023
Reviewed: 10 May 2023
Alejandro
EcuadorThe window was open and it was cold. The bed was very small for two people.
Parking
Stayed in May 2023
Reviewed: 21 November 2022
Freyn
Ecuadorvery weak internet- super cold in rooms
Stayed in November 2022
Reviewed: 11 October 2022
Bruno
EcuadorThe check in was too slow, we waited around an hour for our room. The staff wanted to charge us with 10% additional to pay with card and did not offer to pay via bank transfer (normal practice in the city). The room was noisy in the morning because some works in the amenities =/
The location is a walking distance to the city center, the room was clean and good size for a night
Stayed in October 2022
Reviewed: 1 February 2022
Anthony
United StatesThe staff is very hard working and very attentive.
Stayed in January 2022
Reviewed: 28 April 2024
Serrajordia
SpainThere are no comments available for this review
Stayed in April 2024
Reviewed: 23 October 2023
Carlos
MexicoThere are no comments available for this review
Stayed in October 2023
Reviewed: 4 October 2023
Danilo
EcuadorThere are no comments available for this review
Stayed in October 2023
Reviewed: 6 March 2023
Vanessa
EcuadorThere are no comments available for this review
Stayed in February 2023
Reviewed: 17 January 2023
Daniela
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 8 August 2022
James
EcuadorThere are no comments available for this review
Stayed in August 2022
Reviewed: 26 February 2022
Galo
United KingdomThere are no comments available for this review
Stayed in February 2022
Reviewed: 26 February 2022
Galo
United KingdomThere are no comments available for this review
Stayed in February 2022
Reviewed: 4 July 2023
Angel
EcuadorThere are no comments available for this review
Stayed in June 2023
Reviewed: 18 April 2022
Patricio
EcuadorThere are no comments available for this review
Stayed in April 2022
Showing 1 – 23
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