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Reviews of Ilalo Garden Hotel & Restaurant 4 stars

Rodrigo Nuñez S1-151, 170184 Quito, Ecuador

#21 of 159 hotels in Quito

Guests' Choice

Review score

Based on 55 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    8.9

  • Facilities

    9.4

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 26 February 2024

    9.0
    Lovely friendly hotel with a superb restaurant
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    External noise during the night

    Big airy rooms. Excellent restaurant. Charming and helpful staff. Nice area Tumbaco

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant staff had only a little idea what they were doing, they spoke ziro language.. The waiter brought the wrong soup at the dinner for example. The breakfast service was extremely slow, no-one can never be too early at the breakfast if they need to be somewhere by time! And you also have to point out that the platter is empty, they will see it themselves maybe like half an hour later.

    The room was very nice, the view and everything!

    Stayed in January 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stayed here 3 different times over a 2 week.period. Each time our stay was excellent. The staff in both the attached restaurant and on thevhotel reception made us feel very welcome and at home. For our final stay we arrived just as the restaurant was closing but they still managed to prepare something for our party. Thry even managed to prepare a brrakfast to go for one of our party who was leaving very early the following morning Overall an excellant level of service much better than some of the big hotel chains. Would I stay again, without doubt yes.

    Stayed in February 2024

  • Reviewed: 6 October 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Warm welcome from staff. Spacious & comfortable rooms. Breakfast was great, lots of choice (including 3 freshly squeezed juices) & restaurant providing a vegetarian/vegan menu. Spotted humming-birds from the restaurant terrace.

    Stayed in September 2023

  • Reviewed: 25 April 2023

    9.0
    perfect for my needs
    • Business trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 3 nights

    A great hotel and friendly staff. Breakfast was exceptionnally good with fantastic coffee. Location may not be the best to visit downtown Quito since it is quite far and there is not much around the hotel, but for me was close to University for work, so most convenient. Hotel was superb, very comfortable, with great staff, I enjoyed my short stay there

    Stayed in March 2023

  • Reviewed: 20 April 2023

    9.0
    Lovely relaxing hotel woth spacious rooms, hot showers and good food
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night

    Nothing

    Calm atmosphere , efficient and excellent breakfast until 11am

    Stayed in April 2023

  • Reviewed: 19 April 2023

    10
    I really recommend this hotel. Extremely satisfied with the service.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Everything. the breakfast was awesome.

    Stayed in April 2023

  • Reviewed: 8 March 2023

    10
    Convenient and comfortable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Conveniently located between the airport and Quito, but out of the crazy busy downtown. Close to the restaurants and shops in Cumbaya and the ecotrail of El Chaquiñan. Spotless clean and super friendly and attentive staff.

    Stayed in February 2023

  • Reviewed: 14 February 2023

    8.0
    Great hotel on the outskirts of Quito.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It is a bit noisy because of a nearby busy road, but I don’t think there’s anything you can do about that.

    The rooms are modern and very attractive. The breakfast buffet was excellent. The staff was friendly and attentive. It has a small garage on site.

    Stayed in February 2023

  • Reviewed: 3 February 2023

    8.0
    Excellent hotel 30 mins outside of Quito.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It can be a little noisy at night from car alarms and roosters.

    Breakfast was excellent. The hotel is very attractive as was our room. The location in Lumbaco was chosen for its vicinity to the airport and having parking. Lumbaco itself is not very interesting, but you can get into Quito in 30 mins. The hotel staff could not be more kind or helpful. Always cheery and hardworking. There is a security guard there 24/7 so you don’t have to worry about your car.

    Stayed in February 2023

  • Reviewed: 30 October 2022

    9.0
    super great stay.
    • Business trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 5 nights

    a more varied breakfast buffet could have been nicer!

    super great stay. I spent nearly 4 week at the hotel. large comfortable rooms very clean. fantastic staff. very nice bathroom, good amenities and laundry service (they charge per Kg, not per item!). It's the second time I come to this hotel and it doesn't fall short of any big fancy hotel at twice the price. The location is not at the center but is much closer to the airport and the northern exit from town, which for me was most convenient. (It costs around 12 usd to go to town by uber). Great place. I recommend warmly.

    Stayed in October 2022

  • Reviewed: 5 May 2022

    10
    Wonderful!
    • Business trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff was so nice and accommodating. Hotel was very clean and affordable.

    Stayed in May 2022

  • Reviewed: 10 March 2022

    9.0
    Superb
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    the beds are too short for taller people.

    beautiful view. clean

    Stayed in March 2022

  • Reviewed: 1 February 2022

    9.0
    Comfortable short stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights

    Choice of three types of breakfast. The restaurant of the hotel has an affordable vegetarian lunch menu. Also good à la carte options. Staff is very friendly.

    Stayed in January 2022

  • Reviewed: 16 January 2022

    10
    A Feng Shui Delight, right in downtown Tumbaco, Ecuador!
    • Leisure trip
    • Couple
    • Deluxe Suite with Spa Bath
    • Stayed 1 night

    We loved everything.

    The energy of the hotel was amazing, welcoming, peaceful and full of special details everywhere you turned! The jacuzzi in room was excellent. Pillows, bedding, towels, and robes were exceptional. Really enjoyed having in our room wine glasses, complimentary water, candles, a coffee maker with fixings, cable with music channels and the rain shower head. Onsite, included breakfast was delicious. Especially appreciated the noon check-out time! Cannot believe this was available in Tumbaco! What a treat to not have to travel to Quito!

    Stayed in January 2022

  • Reviewed: 28 October 2021

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 14 nights

    Staff are very friendly

    Stayed in October 2021

  • Reviewed: 16 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights

    the breakfast was 5 different bowls of fruits granola and yogurt. Same breakfast every morning... No hot dishes like eggs. No variation.... :( So much for breakfast included for$115.00 a night.

    It was quiet.

    Stayed in July 2022

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 3 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 16 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 8 December 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Suite with Spa Bath
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 20 November 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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