Very noisy

Deco Comfy rooms Convenient location

Stayed in August 2023

No AC or fans

Cozy and friendly

Stayed in August 2023

Awki was very nice and helpful.

Stayed in August 2023

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Is difficult to choose. Location is very good and the staff is extremely nice and helpful.

Stayed in August 2023

A bit noisy by the cars on the street.

Very nice little hotel in a good location. You are very central and most of the sightseeing can be done by walking. The host are amazing. We loved the Andean spirit of the hotel. Ivonne and her husband are so welcoming and so nice. All the other staff was also very friendly and helpful. Thank you!

Stayed in July 2023

Nothing was great!

The property was traditional which I loved very spiritual. Had lots of options for tea and coffee throughout the day and the breakfast was delicious. There are games and a lovely roof top if you wanted to take a break from the city. The best thing about the hotel is the staff, Awki was such a help and really made sure we had an enjoyable stay. Would defo come back if I was in Quito!

Stayed in August 2023

They could change the stairs accessing the upper floors since they make a lot of noise, but still a great place to stay

Great location to visit olf town quito, very well decorated with tematic andine culture and specially a great staff, always helpful and very friendly

Stayed in August 2023

I loved the decor, and our hosts were wonderful and accommodating. Excellent hospitality!!

Stayed in August 2023

Nothing!

The loveliest hotel staff I've ever met. Auki was incredibly friendly and helpful. We had to leave at 5:00 AM and he packed up a breakfast for us to take with us to their airport. The rooms are extremely comfortable and very stylishly done. Extremely tasteful decoration in keeping with the Chakana theme. The hotel's restaurant is also amazing--meals there are not to be missed.

Stayed in July 2023

Staff is extremely friendly and helpful!! Breakfast/attached restaurant was wonderful

Stayed in August 2023

Super cool spot, awesome design.

Stayed in August 2023

can hear noise from the street at night

the host Yvonne is fantastic in every way. We stayed in 2 different rooms and both were beautifully decorated. The little chocolates and bottles of water and tea/coffee/fruit were great too

Stayed in August 2023

Everything was perfect. The Restaurant is exceptional!

Stayed in July 2023

Wooden floors which creak. Can be loud especially late in the night

Beautifully renovated hotel with local ethnic ambience. Extremely helpful staff who went out of their way to provide an outstanding service

Stayed in July 2023

We ate at their restaurant twice as well. First time was one of the best dinners in Ecuador, second time was pretty disappointing.

Very warm welcome: We were offered some tea, shown around etc. We actually stayed here twice as the owners were nice enough to store the bits of our luggage that we didn't need (diving equipment). They are really helpful and their attention to detail is great.

Stayed in June 2023

Great facilities, spacious rooms and a nice terrace

Stayed in July 2023

I could hear everything. From whispers to people walking down the halls. It felt like it was right in my room.

The location was fantastic. Walking distance to the historical Centre. Tons of shops and restaurants nearby.

Stayed in July 2023

Poor sound insulation

Position, breakfast (fresh juices everyday). The guy at the reception made our stay outstanding (always available, well prepared, friendly)

Stayed in July 2023

Warm and friendly welcome, high end restaurant, and I liked the little tour about the meaning behind the name of the hotel.

Stayed in July 2023

Very friendly staff, excellent restaurant, nice indigenous style rooms.

Stayed in July 2023

The windows are not double glazed, so the room was noisy during the night, and the next-door neighbours will be right on top of you, which is nevertheless rather common in Quito. You may be able to avoid the latter issue by pulling the curtains, but not the former.

This family-run, boutique hotel is located in a safe area, Las Alamedas, a stone's throw away from the Basilica and in walking distance from the city centre. Awki was super helpful, both as concierge and when serving breakfast, which includes parfait, fruit juice and eggs with a croissant, in just the right amount, thereby enabling you to avoid overeating. In other words, the breakfast is prepared as soon as you sit down and includes portions fit for a European, but not for an American. The hotel has four levels reflecting the Chakana culture. In one of the levels, you can sit down, enjoy some complimentary tea or coffee and fresh fruit. Overall, our stay at this hotel was quite enjoyable.

Stayed in June 2023

My room only had a window in the bathroom. I had to ask to have trash removed.

Excellent staff, delicious breakfast, amazing view from the terrace, lovely artwork throughout, perfect location for walking in the historical district. Our flights arrived very late (early AM) and we were allowed to check in.

Stayed in June 2023

We were on the ground floor, and sometimes it was a little noisy with the street chatter, but otherwise totally fine.

Awki was so helpful! He made sure we were situated with taxis, helped us when there were mis-translations, and was so accommodating. The rooms were spacious and beautifully designed, and the breakfast was nice as well.

Stayed in June 2023

The street noises outside were a bit loud but it didn’t bother us much and it was to be expected given the location. There are rooms that are more quiet and the staff was nice enough to offer those to us when we arrived.

The hotel was very nice, it had a great authentic feel to it honoring the indigenous community of the area which was very cool. The staff was exceptionally nice and the location was very central. The breakfast in the morning was delicious and we felt very safe and well taken care of.

Stayed in June 2023

As other reviewers have mentioned, there's no air conditioner and our room got too warm at the end of the day. Heat is one of the things that really impact my sleep. They did provide a small electric fan that helped. Our room, called Pastor, was on the second floor and had windows and a private balcony that opened to the common area below, with no connection to the outside of the building. On one hand, we were not bothered by any street noise, but on the other hand, we could hear everything happening in the common area or the preparations for breakast. Luckily, guests were very respectful and there was never noise after 10 am. Additionally we are early birds so waking up at 6:30 with the breakfast preparations did not bother us. I recommend eye mask and ear plugs if you are a light sleeper.

The facilities are very nice with great decor. Awki provided us with impecable service. We needed parking which eas provided for free at a very short walk from the hotel. Each room is named after a Ecuadorian ancient culture and decorated accordingly. There's only a few rooms, a very nice common area with complimentary tea, coffee, water and even a couple bottles of wine, and a common terrace on the top of the building. The breakfast is simple but good and the small restaurant served a modern take on Ecuadorian food, with very interesting flavors.

Stayed in June 2023