10 De Agosto S/N, 100350 Cotacachi, Ecuador
#2 of 8 hotels in Cotacachi
Guests' ChoiceBased on 36 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.5
Facilities
9.5
Staff
9.9
Value for money
9.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 January 2024
Marianne
United StatesThe peacock garden is such a unique experience. We loved the different areas to eat meals - breakfast in a cozy cottage building overlooking the peacock garden, and lunch and dinner in a different beautiful building overlooking the garden. The staff went above and beyond to assist us when our luggage was delayed. Each night we returned to our room to find turndown service and a fire crackling in the hearth. We stayed at 4 different accommodations during the course of our 10-day tour of Ecuador and Galapagos and this was hands down our favorite. If we find ourselves in Ecuador again in the future, we would go out of our way to stay here again.
Stayed in December 2023
Reviewed: 20 October 2023
Aldape
Abkhazia, GeorgiaWe are especially pleased with the personal service we received from start to finish 😀
Stayed in October 2023
Reviewed: 27 July 2023
Remy
EcuadorThe restaurant is quite expansive with a limited offer in the menu.
Stayed in June 2023
Reviewed: 15 May 2023
Ellen
United Statesnothing
exquisite gardens and grounds. Beautiful peacocks wandering the property. the dinning rooms are just lovely. we were upgraded to a magnificent suite. The same exact room we stayed in 4 yrs ago!
Stayed in May 2023
Reviewed: 21 March 2023
Taeko
United KingdomNone
Everything. Good service
Stayed in March 2023
Reviewed: 14 January 2023
Vivian
United Stateseverything
Stayed in January 2023
Reviewed: 5 December 2022
Linda
EcuadorOn the desk in my room, was considerable information about the property. But there was no information available on the detailed spa services, nor on the restaurant facilities including a menu or hours of service. That would have been helpful in case we wanted to take in additional services.
I had been to La Mirage once before for a lunch and knew that it was a very special place. For me, I love the fact that it is set in gardens that are extensive, well cared for, Innovative in places and make me feel very good. Staying overnight in a suite was especially nice as the rooms are beautifully decorated, even with artwork from the owner, spacious with a delightful separate sitting area and a huge bathroom. All was very elegant and extremely relaxing. If one is looking for something very special in Ecuador, La Mirage maybe your place.
Stayed in November 2022
Reviewed: 19 September 2022
Sebastian
EcuadorI really didn't find anything wrong that need attention from the hotel. My suggestion is that, if you are in a mood of party or socializing with noise, this place will not be your better choice. You will have a relaxing and quiet ambient that will recharge your energy during your entire stay...
Facilities are incredible. We enjoyed the amazing Spa, the gardens and chimeney spots with a great wine. Staff is very well trained to serve and make a perfect guest experience. Food is really amazing. The chef explained to us that he have been serving deliciousness over the last 30 years in the hotel. We felt very spoiled the entire weekend !!! Also you will enjoy nature with huge gardens with peacocks, birds and frogs.
Stayed in September 2022
Reviewed: 8 August 2022
Nita
United Statesnothing. ama
fabulous
Stayed in August 2022
Reviewed: 2 June 2022
Robert
Canadait’s a higher end hotel with no others like it in town, so yes it comes with luxury hotel prices but…. Wish I could’ve moved in and stayed as a resident. Well worth treating myself!
There aren’t enough words to describe La Mirage! Beautiful, luxurious, an oasis!! my suite was one of the larger boutique garden houses located along lush tree and flower lined pathways that wind through the grounds. Mine was near the swimming pool spa, and full-service luxury spa… Every morning was a delight to wake up in a luxurious suite with gorgeous canopy bed, with comfortable bench seat at the foot, adjoining living room with fireplace looking out onto private Garden Terrace with two chair canopy patio table outside, beautiful bathroom with sunlit tile shower, nice big vanity with sinks for dressing in the morning. Getting up and out for breakfast meant walking along a flower lined pathway to a garden house filled with windows, where a delicious breakfast was served overlooking the rear gardens with ponds, fountains, garden patio seating areas, and a pathway to a small forested area behind the hotel. enjoying coffee while watching hummingbirds buzz around their feeders, tropical birds in the trees, and a small colony of the hotels white and coloured peacocks roaming the grounds. The staff was wonderful, very accommodating and helpful, always a cheerful greeting and a welcome smile whether at breakfast, offering to drop off coffee and snacks at my suite to enjoy on the outdoor terrace for an afternoon siesta, Stopping by to let the word fireplace in the room, serving an amazing meal for dinner in the (I would give it five stars) hotel restaurant, or just walking around the property enjoying “tranquillo” of my stay.
Stayed in May 2022
Reviewed: 17 May 2022
Lelly
Israeleverything was perfect
This is a fine and beautiful boutique hotel which is located located near the Otobalo Indian Market in a green and flourishing mansion where beautiful peacocks are freely scattered. The hotel serves chef meals and the spa offers excellent treatments. The service is courteous and majestic. Vacation from the dreams.
Stayed in April 2022
Reviewed: 25 April 2022
Caroline
United Kingdomthe pool was a bit cold and some of the information was not up to date. eg it said that there were far more spa treatments available than there were.
the grounds were beautiful. the staff very attentive and the food very good.
Stayed in April 2022
Reviewed: 23 April 2022
Robert
United Statesour weather was not great but one cannot blame that on the hotel
it was a beautiful environment that was beautifully cared for.
Stayed in April 2022
Reviewed: 2 March 2022
Stephanie
United States--
Tranquility
Stayed in March 2022
Reviewed: 27 January 2022
Jacqueline
United StatesThe property is perfection
What a absolutely stunning oasis! we booked this hotel while we were house hunting in the area. We’ve stayed in countless hotels in many countries and have never felt so pampered. The staff take care of the smallest details from giving you helpful information to sending someone to light your fireplace in the evening. Clemencia and Euphenia in reception are incredible! Each suite is set privately in your own garden. Wandering the tiled pathways throughout the mature gardens, flitting hummingbirds and strutting peacocks greet you. Breakfast is served in the morning room with classical music, rose strewn crisp white tablecloths and peaceful views of trickling fountains, lush lawns and resplendent peacocks. The breakfast is served by lovely staff in authentic dress. There are multiple courses, fresh fruit, unique juices, croissants and sweet breads and your choice of eggs. Dinner is served in the dining room full of interesting Ecuadorian antiques. The menu is interesting and varied and the dining experience is romantic.
Stayed in January 2022
Reviewed: 1 January 2022
Karen
EcuadorThe hotel is beautiful! Surrounded by well-kept gardens, beautiful infrastructure and decorations, and very friendly staff. We really enjoyed our stay; the suite was great, the food delicious, and we swam and played tennis! Highly recommended 👌 (and Cotacachi is a beautiful town)
Stayed in December 2021
Reviewed: 15 December 2021
Pablo
EcuadorThey should renew their jacuzzi. Is the only thing they need to improve.
The superior room, the SPA, the pool and the service.
Stayed in December 2021
Reviewed: 18 October 2021
Stefany
EcuadorExcellent service and the best food!
Stayed in October 2021
Reviewed: 10 October 2021
Desiree
EcuadorBest hospitality Amazing food Beautiful rooms Wonderful gardens It’s the perfect getaway
Stayed in October 2021
Reviewed: 16 September 2021
Kevin
EcuadorA bit of more variety on the menu for lunch and dinner and we forgot our toothpaste and there wasn't any in the bathroom
Everything was exceptional, the kind staff, massages, chimney, desserts, the food at the restaurant, the fauna. EVERYTHING!
Stayed in September 2021
Reviewed: 9 August 2021
Bruce
United StatesWe did not have a car so we were a 1/2 half hour taxi ride to the lakes and waterfalls we wanted to see. I also thought the resort had horseback riding and bicycles to rent, a misunderstanding caused by my guidebook.
It is a spacious property with wide stone pathways leading to habitaciones and the pool, breakfast cottage, tennis court, and entryway. It felt very safe and cared for by the staff. It is within walking distance from the small town of Cotacachi. Beautiful swimming pool and spa we visited every day.
Stayed in August 2021
Reviewed: 31 May 2023
Esteban
EcuadorPool is not heated. so it’s impossible to get in
food
Stayed in May 2023
Reviewed: 12 April 2024
Eric
SpainThere are no comments available for this review
Stayed in April 2024
Reviewed: 11 March 2024
Yerovi
EcuadorThere are no comments available for this review
Stayed in February 2024
Showing 1 – 25
Punta Arenas, Chile
Truro, Canada
Vancouver, Canada
Marrakech, Morocco
Cali, Colombia
Lima, Peru
Campanedda, Italy
Fès, Morocco
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content