República de El Salvador, 34 - 349 e Irlanda, 170150 Quito, Ecuador
#72 of 162 hotels in Quito
Guests' ChoiceBased on 127 hotel reviews
8.7Cleanliness
9.2
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Naomi
United StatesNothing at all. Amazing stay!
Everything. This place was amazing!
Stayed in April 2024
Reviewed: 23 April 2024
Betty
United StatesFloors and bathroom better cleaning floor and shower.
Location and staff are very good,
Stayed in April 2024
Reviewed: 15 April 2024
Shelley
CanadaFor what you got the breakfast was a bit expensive
Excellent reception Stayed 3 days before a cruise and was very pleased with the hotel. Very clean with helpful staff
Stayed in April 2024
Reviewed: 7 April 2024
Lisa
AustraliaThe showers! The showers are water saving rain showers that are installed so high it’s impossible as a woman to shower without getting water all over your dry hair. Because the holes in the shower head are so far apart, the water sprays out not down in a direct way, so you end up with water sprinkles sideways - it’s almost impossible to wash off soap lather. Rain showers are bad enough for women (impossible to keep your fresh blow dried hair intact) but these ones are even worse than most because they are so high, and ridiculously impractical. Also, the bottles of product can’t be squeezed so you end up throwing most of it away anyway, because it’s impossible to get the conditioner or body lotion out of them. But the product itself is lovely!
From the moment you arrive, you are looked after exceptionally well. The staff here are just magnificent and will do anything to help you with whatever you need. What a joy! The rooms are spectacular, the views are spectacular, the beds are so wildly comfortable you could sleep for days. Beautiful lighting options as well so you can enjoy a peaceful evening in, chilling out with nice lighting and great food.
Stayed in April 2024
Reviewed: 2 March 2024
Kent
CanadaSafe location. Large and neatly designed room, shower and amenities. Nice touches with warm water bottle in bed every night. Fast elevators. Good food in resto.
Stayed in February 2024
Reviewed: 9 February 2024
Teffani
United StatesIt was my fault, but I didn't realize that this hotel isn't close to the historic district. However, the area around the hotel is nice and lively and has a lot of eating options.
This is nice hotel with an amazing staff. They went out of their way to be accommodating to us. The room was nice and a good size with a great bathroom.
Stayed in January 2024
Reviewed: 12 January 2024
Elena
United StatesStrong diffuser scent in hallway outside room
Great location, clean, comfortable
Stayed in January 2024
Reviewed: 7 January 2024
Cathy
AustraliaNot a dislike but the hotel was not easy to spot from the road, on our arrival the taxi driver overshot it and had to turn back.
Well decorated and very clean. Shower is really good, in fact it was the best we’ve had in Ecuador. Everyone is very nice at the hotel and always ready to help.
Stayed in January 2024
Reviewed: 4 January 2024
Marianella
United StatesThe wifi was not very strong and I ended up not using it at all, but I had phone service so it was not a big issue for me.
Spacious room, and bathroom. Super friendly staff. Very confortable bed. Great location.
Stayed in December 2023
Reviewed: 19 December 2023
Jillian
AustraliaLe Parc used an air freshener in the main foyer and in the common passageways of the hotel which was overpowering. We would recommend using less of this substance.
The location of the property in the business area of Quito was ideal to access restaurants and shops.
Stayed in December 2023
Reviewed: 18 December 2023
Galarza
EcuadorThe restaurant is ok, The breakfast probably is better in another place.
My room, Mini Suite, was awesome. Wonderful decoration, comfy place. I would go back there.
Stayed in December 2023
Reviewed: 3 October 2023
Marcela
BrazilAs I was traveling for work, having a gym was an important aspect of my stay. The gym was undergoing a restoration - which would usually be fine, but I wasn't informed when I booked the room.
Location was great, and the facilities at the room were very good as well. Everything was super clean. Breakfast was varied, though not exceptional.
Stayed in September 2023
Reviewed: 10 September 2023
Julia
United KingdomThere is a bar above the hotel, so the room on the 12th (top) floor was quite noisy. I could hear the music from the bar, the movement of chairs, the steps etc. It was quiet after 1 a.m., though :)
Very lovely boutique hotel! The staff are attentive, friendly and helpful. The beds were soooooooo comfortable, I didnt want to get out of them in the morning :). I really enjoyed my stay.
Stayed in September 2023
Reviewed: 11 August 2023
Ann
United StatesIt was beautiful comfortable and the staff was helpful
Stayed in August 2023
Reviewed: 13 June 2023
Robyn
AustraliaThe cloying scent everyone. The roses were a nice touch but it seemed that they used an essence or perfume as well and it was really overpowering.
The staff were very helpful & polite and went out of their way to sort out a bill discrepancy. The rooms were large and very comfortable. The added hot water bottle was a lovely touch.
Stayed in May 2023
Reviewed: 7 June 2023
555
AustriaNoise
Location big room
Stayed in June 2023
Reviewed: 29 May 2023
Angela
ColombiaThe attention of all the staff was Excellent. The service in the dinner and beak fast with Marco, Alex and the Chef Fernando were wonderful.
Stayed in May 2023
Reviewed: 18 March 2023
Isabel
Ecuadorgreat atmosphere
Stayed in March 2023
Reviewed: 17 February 2023
Iain
United Kingdomexpensive cost of breakfast. There are cheaper options very close.
location, large room, very clean rooms. lovely touch of delicious chocolates in our room each day.
Stayed in February 2023
Reviewed: 18 January 2023
Cohen
United StatesHousekeeping did not clean our room, coffee maker was disgustingly filthy, only one wash cloth provided for 2 guests.
very pretty, well located, friendly staff.
Stayed in January 2023
Reviewed: 30 December 2022
John
Australiaextension being built next door so can be noisy during working hours
great people and service
Stayed in December 2022
Reviewed: 17 December 2022
Mike-manta
United StatesThe beds were simply far too soft or a mattress, making sleep uncomfortable
The location was great, short walk to mall. The staff were exceptional. Hotel itself is sparkling and we will return as soon as possible, this is our new favorite hotel in Quito!
Stayed in December 2022
Reviewed: 20 November 2022
Molina
EcuadorLas toallas estaban desgastadas
La attention increible y El spa
Stayed in October 2022
Reviewed: 27 September 2022
Brian
New Zealandstreet noise and construction right next door
large rooms, clean, staff efficient
Stayed in September 2022
Gore, USA
Thurles, Ireland
Mankato, USA
Taipei, Taiwan
Rome, Italy
Gili Trawangan, Indonesia
Grand-Remous, Canada
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content