Is good

Stayed in December 2023

Lots of traffic noise, but couldn’t be helped. Cuenca has a lot of traffic!

Great breakfast on enclosed rooftop. Beautiful corner room with balcony and old world ambience.

Stayed in September 2023

Nothing to note

The hotel was stylish with multiple levels and a swath of old European furniture/fixtures. My room felt secure, and had a balcony looking out on a very busy street. I didn’t use the balcony bc of this reason, but the hotel provided three sets of doors ensuring that the room was silent at nighttime despite the flow of cars. The staff were friendly, and breakfast every morning on the terrace was pleasant (buffet-style). Wifi was pretty good, but I was on the second level, and I wouldn’t always have consistent signal in my room.

Stayed in September 2023

We had a room in the modern part. Charmless and almost with no daylight. You should insist for a room in the colonial building, they are much nicer.

The main building is a very beautiful colonial building. The staff is friendly and helpful. Breakfast buffet is ok, not special. located next to the main plaza.

Stayed in August 2023

Wonderful colonial hotel. Great staff. Greate location, very clean. spacious and modern bath.We would come again.

Stayed in August 2023

Improve the breakfast.

They need to improve the breakfast.

Stayed in August 2023

With wooden floors and open space in the middle of the hotel, one can hear other guests passing and talking

It is a very romantic hotel with beautiful rooms and shared spaces. Breakfast at rooftop is nice as well as the luxury shower. Central plaza is a only a few blocks away

Stayed in August 2023

Everything

Stayed in April 2023

I thought the breakfast could do with an upgrade

lovely building, comfortable beds. great location and friendly staff

Stayed in February 2023

The breakfast was good and the room at the top bright light and airy.

Stayed in February 2023

Beautiful old building with an interesting history - great location. Excellent staff - friendly, helpful, good fun Spacious comfortable room

Stayed in October 2022

I spent almost two weeks at Le Fabrique and thoroughly enjoyed my stay there. It felt more like a home than a hotel thanks to the kind hospitality of Franco and Maria. My room was beautiful and breakfast was something a little different every day and delicious. I often enjoyed a capuccino in the beautiful courtyard outside of my room. The location is very central and I felt safe walking around the area. A perfect place to stay while in Cuenca.

Stayed in September 2022

location and staff

Stayed in August 2022

just weekend attract close to the hotel a lot of party

well located

Stayed in August 2022

You can smell some fumes from the traffic. But we are in a balcony suite and being in a downtown area you would have to expect that.

The host is great, we arrived from an early flight and because of some cancellations he moved us right into another room so we can get some rest. The breakfast buffet was very good and unlike some other reviews we did not notice any shortages in the food that was placed out. On our first night we enjoyed dinner at the hotel the portions were more than adequate the price was reasonable and the staff was very good. As an added bonus the laundry is right downstairs.

Stayed in June 2022

We were greeted by on arrival by friendly staff who oriented us to our location, noted interesting places to visit in the town and gave us a map and a business card to call the hotel if we got lost or needed any help. The entire hotel and room was spotless and the bed was very comfortable. We had a nice view of the domes of the church in the historical district from our balcony. Great breakfast, lots of variety and again a friendly, smiling face to greet you each morning. Beautiful decor, so many details to make it a unique destination. A short 3 block walk to the historical square. On our last day, we had a late afternoon flight and the staff suggested a late check out for us, very much appreciated.

Stayed in June 2022

Bed could have been better.

Breakfast every morning was varied and fresh. Could not ask for a better front person than henri. The restaurant menus was amazing and the taste was out of this world. We are coming back in a year to stay in one of the mini apartments. Finally make sure you are third floor with the view of the cathedral. Priceless. Make sure you go down to the river and visit apachurros. Adrian will give you a churro and coffe for a buck and all the city info you need. Plus you can have all the free Apa pets you can handle. Lol.

Stayed in June 2022

We liked everything!

We absolutely loved our stay at Hotel Boutique Los Balcones! We were pleasantly surprised when we arrived to find a butler outside the beautiful hotel. Our room was very beautiful, cozy and clean, with a great bed! Breakfast is delicious and the location is perfect.1

Stayed in May 2022

We liked everything

Henry at reception was fantastically helpful with travel tips re trains etc! Both the rooms we stayed in were nicely decorated we returned after Cajas), very comfortable, great beds and hot, modern showers. The lady at the laundry, on the corner below the hotel, was must helpful and even had our load of laundry dropped in our room. The breakfast is perfect and there are lots of fresh, cold water stations in the hotel. The location is great, straight down Calle de Borrero to the main Plaza. Safe, pretty, spotless, lovely hotel to stay !

Stayed in May 2022

Can't think of anything.

Breakfasts were great. The location: close to everything important downtown! Very accomodating staff. Entertaining and interesting facility and decorations.

Stayed in May 2022

Friendly, helpful staff. Nice breakfast in light-filled room. Lots of fresh fruit and hot dishes. The room was very comfortable, large and airy. I was traveling alone and felt very safe. The hotel is very clean with shiny polished wooden floors.

Stayed in January 2022

The room was rather dark and a bit outdated, but the bathroom is nicely renovated.

The hotel is well located in the old town. The staff is very nice and helpful.

Stayed in January 2022

The breakfast could have been a bit more varied. If you went too late there was less food available as the buffet was not restocked throughout the morning.

Beautiful hotel in the heart of Cuenca. Great location: just a few minute walk from the main sights in the city. Big and clean room. The staff was good and helpful. We did not try the restaurant but it looked nice.

Stayed in December 2021

Not being able to get in from the street with our key-we had to be buzzed in every time. Fumes from street when window is open.

Breakfast was good, with variety and choices. Location was excellent, the triple room was nice and large and comfortable. Shower was separate from toilet and very nice.

Stayed in December 2021