Roca E4-122 y Av. Amazonas, 170150 Quito, Ecuador
#86 of 162 hotels in Quito
Guests' ChoiceBased on 196 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.4
Facilities
8.8
Staff
8.8
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 30 April 2024
Fahad
Saudi ArabiaFacilities and breakfast needs improvement
Value for money and suite was big+quite
Stayed in April 2024
Reviewed: 16 March 2024
Samuel
United KingdomClean rooms, great restaurant, facilities that were clean and worked. Perfect. The pool area was amazing for a relaxing experience.
Stayed in March 2024
Reviewed: 2 March 2024
Yessid
ColombiaExcelente zona húmeda
Stayed in January 2024
Reviewed: 26 February 2024
Ilhui
MexicoStaff isn’t friendly and breakfast is very expensive for what they offer. Better to cross the street and get a coffee from the shop in the corner.
Location is very convenient.
Stayed in February 2024
Reviewed: 6 January 2024
Wolf
United StatesThe Restaurant in the hotel was excellent, all the meals where really great. The staff was great helping out with scheduling drivers for us that spoke englisch. Definitely recommend it for a stay.
Stayed in January 2024
Reviewed: 2 January 2024
Amber
United StatesNo great rooms for a full family, unless you were able to get a connecting room. Breakfast was overpriced.
The hot tub and pool were a hit for the whole family.
Stayed in December 2023
Reviewed: 27 December 2023
Krishnan
IndiaNothing.
Nice staff, very helpful. The breakfast was delicious and other meals were too excellent. Central location for all historical sites. Every one knows the location, so transportation was not a problem. Airport pick up and drop off was excellent. Highly recommend the place. Excellent gym, sauna and pool
Stayed in December 2023
Reviewed: 20 December 2023
Jaime
PeruThe area has known better days.
Very well maintained, comfortable. Ample rooms. Everything works well. Staff is very courteous and helpful.
Stayed in December 2023
Reviewed: 16 December 2023
Sally
United StatesN/A
Beautiful. Great breakfast.
Stayed in December 2023
Reviewed: 13 December 2023
Jasp69
SpainMaybe location is not that good, but just for saying something
General manager front desk was amazing. Very helpful and managed all my stay perfectly
Stayed in December 2023
Reviewed: 8 December 2023
Delia
United StatesIt’s the neighborhood,can’t walk at night
It’s very nice property.Comfortable with all the nice amenities.Staff we’re very helpful and friendly.Check in and check out were smooth and easy.Very nice amenities like the pool and whirlpool
Stayed in December 2023
Reviewed: 1 December 2023
Amy
United StatesThe neighborhood around the hotel was a little sketchy. It was kind of empty with very few people, most shops are closed, so we were not sure about walking out at night to get dinner. We used taxis to get to restaurants. The taxi fare was just few dollars round trip. Better to be safe than sorry.
The room was excellent, spacious and clean. All the staff were very friendly and helpful. We stayed three days ahead of our tour group, we requested to stay in the same room so we don’t have to move around. The front desk accommodated us right away, we just need to pay a small upgrade fee. Andrea at the hotel was very proactive, she arrange to have a pick up for us at the airport, so it was stress free for us landing late at night to a new city.
Stayed in November 2023
Reviewed: 29 November 2023
Donatus
NetherlandsOnly crap coffee at breakfast, as in so many hotels. I asked if I could pay for a real cappuccino - staff said, not possible.
Fine hotel with good breakfast, good food, nice staff, and pleasant sauna/whirlpool area. I had a very good stay.
Stayed in November 2023
Reviewed: 28 November 2023
Oleksandra
SwitzerlandSpa zone was just incredible
Stayed in October 2023
Reviewed: 7 November 2023
Inna
United StatesSpa d ones with pools,saunas
Stayed in November 2023
Reviewed: 6 November 2023
Delsy
Puerto RicoToo much silence on room for sleep. I'm used to the sound of A/c.
Stayed in October 2023
Reviewed: 3 November 2023
Jasmin
GermanyWe were two times there and had for the first night a suite booked and then two nights by the travel agency. We said that we are going to keep the room and pay the extra for the additional two nights in the better room. They charged us 40$. The second time we had the standard room booked by travel agency and got the same room, even better. Don’t book a suite, it is not worth it. Nothing is better/different in this room. Just more expensive. Breakfast was ok, coffee bad.
Big rooms, nice bathroom.
Stayed in October 2023
Reviewed: 29 October 2023
Diana
AustraliaGym and spa closed all Day Monday
Great spa and gym
Stayed in October 2023
Reviewed: 6 October 2023
Dustin
United StatesLocation was great, and my galapagos tour also left from here. We used it as a base to explore the city. The hot pools on the roof felt great after a full day of walking
Stayed in August 2023
Reviewed: 5 October 2023
Ussama
United KingdomRoom needs a bit of cleaning and touch up.
My recent hotel stay was fairly average. The room and bed was comfortable, but nothing particularly special. The staff was friendly, but the service didn't stand out. Overall, it was a decent place to spend the night, but it didn't leave a lasting impression.
Stayed in July 2023
Reviewed: 5 October 2023
Tung
TaiwanBasically everything’s perfect! Greatly located (near Plaza Foch and bunch of clubs) , great staff, really large and comfy rooms
Stayed in September 2023
Reviewed: 4 August 2023
Danny
United StatesNothing of substance.
The hotel is showing its age just a little. But overall, it was a great stay, excellent valve, very large room and fantastic staff.
Stayed in August 2023
Reviewed: 31 July 2023
Evie
United KingdomGreat hotel, friendly and helpful staff and everything you could possibly want for your stay in Quito
Stayed in May 2023
Reviewed: 7 July 2023
James
Ecuadorgood bar and restaurant, perfect place to relax
Stayed in July 2023
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