Chile, 214 y Luque, 091010 Guayaquil, Ecuador
#11 of 84 hotels in Guayaquil
Guests' ChoiceBased on 149 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.4
Value for money
8.8
Free WiFi
8.7
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End of dialog contentReviewed: 7 May 2024
Martha
United StatesEverything was excellent
Excelente breakfast with a lot of customized choices! The restaurant is cozy and comfortable and service just perfect!
Stayed in May 2024
Reviewed: 2 April 2024
Kevin
United StatesExceptional service, everyone was very accommodating and very friendly
Stayed in March 2024
Reviewed: 11 February 2024
Angela
United StatesA little noisy.
Definitely the staff. They were very helpful and pleasant.
Stayed in February 2024
Reviewed: 2 February 2024
Angela
United StatesThe staff was very friendly, and accommodating. There is plenty of shopping and places to eat near the hotel. The breakfast was very good.Also the airport shuttle was very helpful.
Stayed in January 2024
Reviewed: 17 January 2024
Vicki
United StatesThe only thing that happened during our stay was when I asked if there was a lounge or seating area, I was told no. Then the following day we discovered that in fact there is a very nice lounge / seating area.
Staff was helpful, friendly and patient. Staff went out of their way to be helpful. The restaurant food was delicious, and the service was excellent.
Stayed in January 2024
Reviewed: 13 October 2023
Sandy
AustraliaNo tea/coffee making facilities in room.
Helpful staff. Room was comfortable.
Stayed in September 2023
Reviewed: 7 September 2023
Cole
United StatesThe location and room service were wonderful. The staff were also super helpful.
Stayed in August 2023
Reviewed: 2 September 2023
Pineda
United StatesLocation
Stayed in August 2023
Reviewed: 10 July 2023
Mario
EcuadorExcellent services
Stayed in July 2023
Reviewed: 9 July 2023
Walter
Costa RicaThe kindness of the staff, great locación and cleanliness.
Stayed in July 2023
Reviewed: 6 June 2023
Betty
United StatesThe location was great to enjoy all Guayaquil has to offer on the waterfront. Convenient to grocery store and restaurants.
Stayed in June 2023
Reviewed: 31 May 2023
Jill
United StatesLocation was great. Room was large and comfortable especially the bed. Great bathroom. The front desk staff was very friendly and helpful.
Stayed in May 2023
Reviewed: 21 May 2023
Polly
United Kingdomold style but fine for our short stay
very helpful at breakfast to get food for a vegan
Stayed in April 2023
Reviewed: 18 May 2023
Sophia
GermanyThe service was great and the people working there were very nice and helpful. The rooms were very clean and the location is central.
Stayed in May 2023
Reviewed: 10 May 2023
Philippe
SwitzerlandHotel Palace is in a great location, you can walk to the Malecon in about 5 minutes. The hotel staff is very friendly and competent and speaks very good English, we felt very welcome and comfortable. The room is big and beds are very comfortable. The breakfast buffet is very good, with a variety of breads, fruits, meats, cheeses, cereals and yoghurts and much more.
Stayed in May 2023
Reviewed: 7 May 2023
Huguette
Australiavery helpful and friendly front of house staff. very good breakfast.
Stayed in May 2023
Reviewed: 22 April 2023
Arellano
EcuadorIt was a really nice place to stay, it was quiet and pleasant!
Stayed in April 2023
Reviewed: 19 April 2023
Robert
United StatesAll good.
As good as you can get on the main strip in Guayaquil. Top level service, clean rooms, good breakfast.
Stayed in April 2023
Reviewed: 11 April 2023
Juliette
United StatesWe loved everything. Great room,very clean, excelente breakfast. Staff super nice and friendly. Every year in our way to Guayaquil we make a reservation in the Palace Hotel. Thanks again.
Stayed in March 2023
Reviewed: 7 March 2023
Julio
CanadaWe liked ever thing . Accept for the fact two week vacation was over and we were heading back to Canada early next morning.
The price was excellent, well worth the comfort and elegance of the room simply outstanding! Bathroom and shower outstanding, cleanliness outstanding. My wife and I were total satisfied with every aspect of our one night stay. Had to catch an early flight and missed breakfast but did receive brown bag breakfast to go. Our wake up call at 6 00 am was perfect and our taxi ordered by Hotel arrived on time at 6 30 am. The hole experience was totally awesome!
Stayed in March 2023
Reviewed: 5 March 2023
Richard
United KingdomReally great place to stay. The room was big and comfortable. The dinner and breakfast were nice and they organised safe transport to and from the airport.
Stayed in March 2023
Reviewed: 8 February 2023
Renato
Ecuadorexcellent breakfast buffet style
Stayed in February 2023
Reviewed: 25 January 2023
Richard
Belgiumthe surrounding roads felt unsafe at night
good wifi, hot water pressure, comfortable beds, friendly helpful staff.
Stayed in January 2023
Reviewed: 23 January 2023
Jialong
IrelandNo
Good
Stayed in January 2023
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