The room lacked ventilation

Stayed in May 2024

The space in the parking demands a little skill when driving For breakfast, other options for juices may be great Some furniture needs some renewal

Great place to stay: Centric-located, easy to access. Free Parking Near to historic places Staff attention was great! Very clean and comfortable

Stayed in February 2024

A very nice property with a good breakfast every morning.

Stayed in December 2023

location and friendly staff

Stayed in June 2023

Cleaning bathroom

Breakfast / restaurant service

Stayed in April 2023

some rooms have no outside windows

Nice modern clean design. s I’ll me good views of the city and mountains (5th floor) Excellent bathroom with great (hot) shower. free breakfast was great too.

Stayed in February 2023

No A/C in the room

Hotel is located at the downtown

Stayed in December 2022

Everything

Stayed in December 2022

Everything was OK, worthy for the price and value of a 4 starts hotel.

The breakfast was excellent, perfect location and excellent customer services. The front desk attendants are always willing to help you in anything you may ask, if they can't, they will find the solution.

Stayed in December 2022

it only has one elevator

the property is very clean and well situated near the CBD of the city.

Stayed in August 2022

great location very new hotel super service breakfast

Stayed in May 2022

The friendliness and service provided by the staff was exceptional.

Stayed in April 2022

More diversified breakfast 🥐

2nd stay! Same as the first one. A world class hotel in the heart of Loja. Great quiet, comfortable and functional room! Excellent staff! Thanks to Narcisa, Christian and the young receptionist. (Forgot his name)

Stayed in January 2022

The breakfast is too simple for an hotel of that category.

This is a World Class Hotel. With respect and love for Ecuador, I couldn't imagine finding this level of Western Hotel style in Loja. The place has 3 years and it's fresh and classy. The decoration is well made and looks like an Hotel in London or NY. It's clean and well organized. Internet is fast. The room is clean, bed and pillows are very comfortable, bathroom area with toilet is top with rain shower including all amenities needed. Great staff, the bellman and the reception guys treated us very well. They are really kind and professional. Location is perfect, right down the city center.

Stayed in January 2022

The bathroom door. It is really annoying that someone can see you through the gap they've left. I don't know who came up with this idea but it should be fixed. A bit awful as the rest of the room is just on point

Friendly staff and always available to help. The room was beyond my expectations. This place is a, somehow, hidden gem. I will come back to this hotel next time I'm in Loja. Blindly.

Stayed in January 2022

Nothing

everything

Stayed in December 2021

Breakfast great, dinner needs some upgrade

Stayed in December 2021

Nothing but the removal of the box in the lobby, described above.

This is an A1 beautiful hotel in central Loja. It has a central courtyard with the windows of each room opening onto the courtyard, and fresh air also comes from the courtyard. When the drapes are closed it can be dark in the room- plenty of electric lights, though. Bed is very comfy and large, and the room is fully equipped to serve all needs, including a bidet spray at the toilet. My only complaint is that as you enter the lobby, about 15ft from the door directly in the path to the reception desk is a small box about 2ft by 1ft raised about 2 inches above the floor, which I tripped over twice during our 2-day stay. This supposedly is used to clean people’s shoes from the outside during covid. It is not painted a separate color but is black like the carpet beneath it. All I can say is, who expected to have something to trip over when entering a 5-star hotel? And who is looking at the floor when entering a 5-star hotel?

Stayed in October 2021

no parking or way to pull-over when arriving. was difficult to unload luggage in traffic. “deluxe room” did not have bathtub. room was hot. portable AC unit was very loud. room was not soundproofed at all. asked for clean towels - two hours later still no towels and had to call a second time. Sunday breakfast was way over-crowded there was no food left, and it was understaffed: it was difficult to get even a simple cup of coffee, milk for my sons cereal and a spoon.

it was satisfactory. nothing special.

Stayed in May 2023

The desk clerk laughed out loud when I was telling him that a transito officer ripped me off for $80.00 driving from Cuenca to Loja! Stayed in there hotel many times before but never again!

A very lovely hotel with beautiful stone work!

Stayed in December 2022

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in December 2022