Av. de las Américas 29-147 y Av. Gran Colombia, 010208 Cuenca, Ecuador
#67 of 88 hotels in Cuenca
Guests' ChoiceBased on 44 hotel reviews
8.1Cleanliness
8.4
Comfort
8.3
Location
8.8
Facilities
8.1
Staff
8.7
Value for money
8.0
Free WiFi
7.4
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Showing 1 – 25
Reviewed: 13 May 2024
Darnelle
EcuadorMy room was too close to reception. I could hear visitors talking most of the night..
The pillows are sooo comfortable. The water is nice and hot. The staff in the restaurant were friendly.
Stayed in May 2024
Reviewed: 11 November 2023
Miodrag
CanadaThe small restaurant out front was unreliable. The lady running it would disappear for long periods of time.
The location was good for shopping. It was a good value overall.
Stayed in November 2023
Reviewed: 28 September 2023
Martinez
EcuadorThe room smells.
Location. Staff.
Stayed in September 2023
Reviewed: 8 February 2023
Rob
Canadathere was nothing i did not like except the first room the bed squeaked when rolled over and sleep was not good they changed our room the next day. all good then rare occasion I suspect
the hotel is one stop from the tranvia, cuenca´s trans surface rail system. the room was quiet break fats (included ) was good coffee i liked
Stayed in February 2023
Reviewed: 2 February 2023
Albert
United Statesphone did not work in the room. Pool not open
friendly staff, great restaurant on site. across form light rail train (Trsnsvia)
Stayed in February 2023
Reviewed: 1 September 2022
Rob
Canadahot water is slow to come when the hotel is full
rooms were comfortable and quiet breakfast was good for the type of place. parking was secure
Stayed in August 2022
Reviewed: 7 May 2022
Vahidfence
EcuadorThere was not any heating system. So we needed to cover ourselves with as many clothes as we had.
The staff were really kind to us. Actually, arrived late, and they helped us warmly. We asked for a room with a good view, and they have changed it for us.
Stayed in April 2022
Reviewed: 19 January 2022
Nube
United KingdomIt could be refurbished like paint and bathroom to have a fresh look.
Staff was nice and friendly, very good location of the hotel with local public transport available, super market just opposite of it, breakfast simple and healthy.
Stayed in December 2021
Reviewed: 9 December 2021
Mattie0103
EcuadorThe bed was VERY uncomfortable. It felt like the mattress hadn't been turned in months if not years.
It was difficult to find the location and breakfast was ok
Stayed in November 2021
Reviewed: 16 September 2021
Inconnito
United StatesNeed some renovation
Location
Stayed in September 2021
Reviewed: 9 February 2024
Sary
EcuadorExcelente servicio
Stayed in February 2024
Reviewed: 13 October 2023
Alejandra
EcuadorThe water from shower was cold
The breakfast was good
Stayed in October 2023
Reviewed: 17 February 2023
Kpinedah
BelgiumThe staff was very kind. Our room had a big bed and was very spacious. There were traditional Ecuadorian breakfasts. In a nutshell, the price/quality ratio was excellent.
Stayed in February 2023
Reviewed: 7 October 2022
Eliana
SpainI have a problem with my reservation so they change me to another hotel from them and it was really bad, nothing comfortable, was a really small room, was really noisy, I really hate that place.
They try to find a solution for a problems but need to improve the service.
Stayed in September 2022
Reviewed: 1 October 2022
Santiago
United Statesservice
good location, service….. ok
Stayed in September 2022
Reviewed: 17 September 2022
Carlos
Ecuadorlocation
Stayed in August 2022
Reviewed: 14 June 2022
Benjamin
GermanyRooms are not like the fotos, breakfast is not fabulous at all, loud as it is next tongue market
water pressure in shower
Stayed in June 2022
Reviewed: 26 April 2022
Shaun
CanadaEverything
What breakfast?
Stayed in April 2022
Reviewed: 18 February 2022
Kim
CanadaNo toilet paper, no towels, no soaps, room was not ready to receive guests
Nothing
Stayed in February 2022
Reviewed: 22 July 2021
Joshua
EcuadorDirty. The first room had hairs under both of the covers. They gave us another room. At first the beds looked clean but later I found a hair on the bed. It was late so, we stayed anyways. I'm not convinced they wash the sheets. Also, the drain in the shower was very slow and was dirty with stuff on the top.
They were nice. Price was fine.
Stayed in July 2021
Reviewed: 12 March 2024
Christian
EcuadorThere are no comments available for this review
Stayed in February 2024
Reviewed: 6 August 2023
Josephine
EcuadorThere are no comments available for this review
Stayed in August 2023
Reviewed: 15 May 2023
Eduardo
EcuadorThere are no comments available for this review
Stayed in February 2023
Reviewed: 6 May 2023
Lorraine
United StatesThere are no comments available for this review
Stayed in April 2023
Showing 1 – 25
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