Wonderful staff! Alex and Victor were very pleasant and helpful when we discovered that a teenager had left her phone on the plane. They tried several numbers and finally got through to a live person at the airline, and we got the phone back! We left at 5 am and they packed “to go” breakfasts for us! Not a lot but got us onto our flight. Right next to an nice park. Safe, clean business area. Restaurant next door had good sandwiches and wraps, reasonably priced. The chicken-avocado arepa was a hit.

Stayed in January 2024

The elevator needs refurbishing.

Comfortable rooms, recently renovated, , great location, super friendly staff.

Stayed in April 2023

elevator needs to improve

nice

Stayed in December 2022

Breakfast was adequate.

Stayed in September 2022

A couple cabs had trouble finding the address and stopped around the block from the front door. Perhaps there is a map issue with the hotel address? It was not a big deal, but worth mentioning.

The room was clean, the shower was hot and had good water pressure. There was some lights coming from the street outside, but nothing that I would say is unexpected for a hotel downtown.

Stayed in September 2022

Doesnt have safe in the room It is very noisy, as the street in feont of the hotel is busy, and cars tend to horn a lot in ecuador 🤣🤣 but i dont think there is much the staff can do about that...

Very good location, walking distance to all main atractions, staff was friendly, the breakfast could have more options but it was anyway delicious, eggs , bread or local bread, huice, coffee, fruits available , so it was ok, the room was very clean looks actually better than pictures, the building is old however the rooms look lime recently renovated, nicr shower , rain shower with hot water, towels clean and nice, the cleaning lady ask evwryday to make up the room even though i said its not necessary fo 2 days stay , she changed my towels when j asked, they brought me iron to my room when i asked, there is mini fridge in the room, phone, tv, the queen bed is nice and comfortable,

Stayed in July 2022

No In house laundry

Stayed in October 2021

The bathroom should be a little bigger

The location is good it has comfortable chairs, The service was fast, the bread was perfect and the eggs were well done.

Stayed in October 2021

Internet can be slow

Located centrally in the downtown area. Very clean. Great breakfast which is included. Lunch is also amazing but remand almuerzo is first come first serve so make sure to get their around 2 to try all the great food. Close to attractions including the malecón 2000. Great shower hot and cold water with great water pressure. Overall great stay for a great value. Great friendly staff will to help.

Stayed in August 2021

Step down as you entered the bedroom jarred my back a couple of times. (Difficult to see your feet with mask on face.)

Location is excellent, right at the iguana park. Good security, very friendly and helpful staff. The first floor has been renovated and our family room was immaculately well decorated in modern style with comfortable beds with good quality pillows and linens. The only thing lacking in the room was chairs to put your clothes on when sleeping at night. The breakfast was a standard Ecuadorian breakfast, but good and the restaurant is bright, clean, and hygienic. On the last night I was alone and stayed in a single room on the second floor. These rooms are older with a rather plain white-tiled ambience, but clean and with good hot water, plus the window looked over the iguana park, so gave a good angle for some photos. Staff printed out my kids' Covid test results from e-mail, which was helpful.

Stayed in July 2021

The room, staff and breakfast :) definitely will book again!

Stayed in November 2023

staff

centro

Stayed in September 2022

Nothing

Great location, helpful staff and a nice breakfast.

Stayed in October 2022

there was banging either upstairs or next door at 4am and at 7am there was jackhammering outside my window.

staff was great

Stayed in June 2022

i didn’t get much sleep because of banging with construction on the property and outside the property.

the staff was excellent the breakfast was good the amenities were good

Stayed in June 2022

All the people in the hotel are nice and they always want to help us. They are also respectful and polite. Their recommendations are always good about restaurants and touristic places. Breakfast is included and it is delicious.

Stayed in June 2022

everything is okay

everything is good the personal, the food

Stayed in February 2022

Roaches and terrible food for breakfast. The coffee was weak.

Location was perfect.

Stayed in August 2021

There’s only one remodeled part. The rest of the hotel is old and strange. They didn’t have shampoo nor soap at the bathroom. You couldn’t ask for supplies at the main desk. It’s to expensive for the service that you receive. The main desk charged me almost $14 extra from the mentioned price.

The attention

Stayed in August 2021

The staff was wonderful very friendly and helpful with getting us into two separate very clean and cozy rooms. We had originally booked something else but they upgraded us and we appreciated that. Great location and wonderful friendly staff! We will definitely stay here again.

Stayed in July 2021

Nothing really. There was a little bit of street noise but not frequent and didn't really bother us.

There was no bar soap or dispenser at the bathroom sink and so one had to step into the shower to use the soap dispenser attached to the wall. Not a big issue but a little odd. Breakfast was prepared as you ordered, it was included in our rate, and was very good. What seemed to be 2 eggs, we had them scrambled so hard to tell exactly, a plate of fresh fruit, big glass of fresh juice and plenty of good fresh coffee. There was a big delicious croissant-like roll on the American style breakfast and 2 fried plantains stuffed with cheese fritter-like patties on the Traditional style breakfast. Hot, delicious and filling. The entire staff went out of their way to assist with bags, information, and gave us each a free bottle of water at check-in too. You need to remember the water in Guayaquil is not safe for anyone to drink. The location is about 1 block maximum from the Iguana Park and a bit farther to the Malacon Park along the river. Great location They arranged for a taxi to pick us up for $15 and then when we realized we had too much luggage for 1 taxi, they arranged for a van to pick us up for $25. Excellent choice of hotel, good breakfast and location.

Stayed in June 2021

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in October 2023