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Reviews of The Secret Garden

Antepara E4-60 y Los Rios, Centro Histórico, 170403 Quito, Ecuador

#64 of 159 hotels in Quito

Guests' Choice

Review score

Based on 906 hostel reviews

8.7

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.1

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooftop

    Stayed in March 2024

  • Reviewed: 27 April 2024

    8.0
    Great place, great view. They need to state that an extra fee is added for using a CC
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 5 nights

    That they charge a fee for using a credit card. They need to state that in the description so people are aware of that before booking.

    The view, the bar and the night life, the location, the atmosphere in general. Very friendly and amenable place.

    Stayed in February 2024

  • Reviewed: 26 April 2024

    10
    Great Place
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Close to city centre, rooftop restaurant with great view, very friendly staff.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The prices of the restaurant are overpriced for Ecuador, although the food is really good. Skechty area at night so be careful when going out.

    Amazing rooftop terrace and super helpful staff, close to the city center and comfy rooms. Good vibe.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Recommended!
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The steps/stairs could be lit better - rather dark in places.

    Friendly staff, comfortable bed, good food, fantastic shower, plenty of toilets, excellent view from roof terrace, safe, close to centre. Good wi-fi.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Overall amazing stay! I met some great people and the staff was amazing. Mario went above and beyond to help me out with
    • Leisure trip
    • Solo traveller
    • Twin Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    I ate at the restaurant 3 times and didn’t think the food was up to par all 3 times. The coke bottle windows have a small opening on the top part and people can see you when they walk up the stairs. The stairs should be painted a brighter colour instead of black. Almost tripped a few times

    Great view from the restaurant terrace area. Room was comfortable. Very social atmosphere.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Nil

    Location is superb,staff is really friendly and helpful .

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Friendly, good vibes and nice rooftop
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Noise from the rooftop tends to echo down through the hostel, and people walking up and down the metal stairs can be a bit loud, but we were right next to the stairs, maybe other rooms aren't as loud. The music stops by around midnight so it's not going all night. The reception is also on the rooftop so you have to trek up 4 flights of stairs just to check in. The bathroom doors are open at the top and bottom, which is a bit much when it's an ensuite right next to the bed.

    The hostel was clean and comfortable. The travel desk on entry was really helpful and offered a good range of single and multi day trips. The rooftop had a great view of Quito for sunsets. The hostel was walking distance to the historic centre, and had really good vibes while we were there.

    Stayed in February 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 2 nights

    Very nice vibes in the hostel and amazing terrace and restaurant. Room was nice and clean as well as the shared areas. Great support from Mario at the reception for any inquiries, and cool day trip organized to Cotopaxi. Even though there was a blackout ongoing when we arrived (in the whole neighbourhood, so not the Hostel's fault) they made everything to keep the situation under control :)

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Love this place!!

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive food and drinks for outside people (discount of 50%) for people who stay in the hostel, please, lower the price for people from outside!

    Very cool, chilled hostel, very nice atmosphere, nice staff, super super wonderful view, attracts international and local people because of its super nice rooftop bar/restaurant!!! I loved this hostel! Discount of 50% for people who stay in the hostel.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights

    We love this hostel. We had a private room and the bed was very comfortable. The hostel is quiet at night, so no problem sleeping. The rooftop restaurant is great, and serves good food at 1/2 price for guests. We went on the free walking tour and really enjoyed it. The tour to Midad del Mundo was great value.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    The views from the rooftop bar and the vibes were great! Would stay here again.
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The shower in the shared shower didn’t drain.

    The rooftop bar and the 50% off food and drinks offered to guest made this place exceptional. The private rooms were quite large, and we had one room with a shared shower and one room with our own shower. Both were great and affordable.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Bed in 8-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Not that good bathroom in a 8 bedroom room

    It is a really nice hostel on a good location and very well connected to everything you would need.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Good hostel with excellent service
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The double room we booked had no window and neither a ventilation system. The room is therefore a bit mouldy and smells bad after showering. But for a night or two it would be fine. The room isn’t sound proof thus conversations in the hallway can be heard well & feel a bit disturbing in the early morning.

    This hostel offers the best service of all hostels we’ve ever been to. They organise airport transfers, the laundry service is excellent, their own travel agency is very fair and helpful, they have a free luggage storage with lockers that can be used for as long as you want, late checkout for the dorms if you go to the Amazon (and later in this case means at 23:00), etc. The staff is super friendly and incredibly helpful, even with problems outside of the hostel. All guests get 50% off in the restaurant, which offers fairly priced food and drinks. It has great breakfast options and a daily changing dinner special. The view over the city there (the restaurant is on the rooftop) is also really great. The bed is comfortable and the shower is warm and has a good pressure.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Great stay at the secret garden Quito! Everything was super organized lots of options for tours and activities. I usuall
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of stairs

    I like the roof top! Nice view

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    We loved everything about this hostel. Our private room was great value, basic but with everything we needed. The upstairs restaurant has a great view over the city, cheap but good food and drinks, and a nice vibe for relaxing or meeting fellow travelers. The bar music can be a bit noisy at times, but this stops every night at 11pm sharp so it didn’t bother us at all. The travel agency downstairs can help you organize tours and transfers. We did the free walking tour (definitely recommend), a day trip to Otavalo, and then also stayed 2 nights in Secret Garden Cotopaxi (must do!)… but the staff can help you plan anything you want to do, they are wonderful!!

    Stayed in February 2024

  • Reviewed: 17 March 2024

    10
    Top of the top
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    -

    Brilliant vibes, incredible views and friendliest staff. Truly an amazing hostel, one of the best we have ever stayed in. Everything is super well organized. Other hostels could learn a lot from this one.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Could maybe do with a small fan in the rooms without windows.

    Fantastic hostel right in the middle of old town. Amazing views from the balcony area. The whole place has a really nice vibe and the staff are so friendly and helpful, as guest you are treated so well. They organised a group, free walking tour of the city the morning after we arrived which was interesting and fun. Amazing value for money, a really nice experience.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights

    I think this hostel is pretty much close to perfection. If you want a backpacking expierence (by no means an authentic Ecuadorian expierence), its your place to go. Perfect location, super comfy, fair price, drinking water and a stunning roof top terrace. 10/10

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    No kitchen. Its very inexpensive to stay there, so they understandably need to make up for it with food and tour sales.

    I had virtually no problems.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Just a superb hostel to stay in. Extremely welcoming people working there, great rates and just a good atmosphere all round.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    9.0
    friendly central hostel with spectacular terrace
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The roof garden is spectacular - and a great place to meet up with other travellers. Convenient location, generous discounts on food and drink. Free walking tour. Quiet neighbourhood near centre

    Stayed in February 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Staff were really friendly and helpful, the room was clean and comfortable, it's a short walk to the main sites. The rooftop bar and restaurant was excellent, great food, drink and vibe!

    Stayed in February 2024

Showing 1 – 25

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