Av. Juan Marengo y Abel Romero Castillo - Plaza del Sol, 090150 Guayaquil, Ecuador
#19 of 84 hotels in Guayaquil
Guests' ChoiceBased on 352 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.1
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 19 May 2024
Greg
EcuadorThe room needed bedside power outlets.
Excellent breakfast, the room was a bit small for a king bed, but overall very comfortable and quiet. The staff and the location were excellent and within easy walking distance of Mall de Sol.
Stayed in May 2024
Reviewed: 17 May 2024
Niels
GermanyBreakfast, bed , service
The service, 5 star service
Stayed in May 2024
Reviewed: 6 May 2024
Philipp
Ecuadorbreakfast was not very good
Stayed in May 2024
Reviewed: 12 April 2024
Su
United StatesNothing that I can think of.
The staff was kind, courteous, helpful, and well-informed. They all exceeded my expectations. I enjoyed my dinner at the rooftop. The food was delicious and well worth the price. I had to get up at 2:30 a.m. to catch my flight to the States, the staff was very kind to give me an extremely delicious vegetarian sandwich, an apple, and, tea for breakfast to go. I have been staying in this hotel twice a year for the last 8 years and have been extremely happy with the service. Thank you guys!
Stayed in April 2024
Reviewed: 9 April 2024
Gabriela
United StatesEverything was good.
The service is excellent
Stayed in March 2024
Reviewed: 8 April 2024
Jane
CanadaDon’t have time to get to the pool
The hotel is clean and comfortable and located near a beautiful mall which has everything available Shuttle to the airport. Fabulous restaurant and bar on the top floor
Stayed in April 2024
Reviewed: 15 March 2024
Jeri
United StatesConvenient to the airport and bus station. Restaurant and bar on top floor.
Stayed in March 2024
Reviewed: 12 March 2024
Nieves
EcuadorEverything
Stayed in March 2024
Reviewed: 5 March 2024
Alexis
Ecuadornothing
Air conditioner
Stayed in March 2024
Reviewed: 28 February 2024
Favsto
EcuadorStay of 2 persons, should provide 2 bottles of water.
Modern
Stayed in February 2024
Reviewed: 25 February 2024
San
EcuadorThe warranty in cash for the parking card, maybe instead of a card for access and use the parking lot, a paper with a QR code or something like that won't have any impact in case of losing it and avoid this warrant, just that
Breakfast simply is awesome, I went there to receive some relatives and they were so glad to have all the tastings and flavors in the breakfast. Also the transfer service, it's so convenient and safe
Stayed in February 2024
Reviewed: 20 February 2024
Ryane
United StatesI stayed in 3 different rooms and in one room the phone did not work at all. In another room the phone was very difficult to use. Fortunately I had the whatsapp number for the front desk so I could communicate with them that way!
The bed and the pillows were very comfortable. The room was really clean and beautiful!! I requested a blanket and was given a very soft blanket that I enjoyed sleeping with very much! I wish ALL hotels had blankets this soft!!!
Stayed in February 2024
Reviewed: 19 February 2024
Bonne
BelgiumNo pool or nice outdoor space
Good price, buffet breakfast, free airport transportation and very helpful staff
Stayed in February 2024
Reviewed: 29 January 2024
Joseph
United StatesThe airport shuttle was easy to catch -- the driver was very accommodating. Check-in was easy. Bed was very comfortable. The breakfast buffet was ample. The hotel is a few minutes from the airport, a block or so to the Mall del Sol.
Stayed in January 2024
Reviewed: 27 January 2024
Ernie
CanadaNothing.
Cool and quiet.
Stayed in January 2024
Reviewed: 21 January 2024
Jeff
United StatesEverything I like it
Stayed in December 2023
Reviewed: 19 January 2024
Joachim
GermanyExtremely safe and absolutely great stuff! Perfect breakfast and free airport shuttle. Stuff was very helpful to us!
Stayed in January 2024
Reviewed: 16 January 2024
Bridgett
ColombiaVery clean and safe
Stayed in January 2024
Reviewed: 6 January 2024
Kristina
NorwayNothing to remark
Close to AirPort and very good breakfast! Roof top was also cool!
Stayed in January 2024
Reviewed: 6 January 2024
Ralph
United StatesIt was great
Beautiful place comfortable beds very nice and they speak English! , close to the mall
Stayed in January 2024
Reviewed: 3 January 2024
Carla
EcuadorThe only problem is noise between rooms there is no noise isolation, you can hear everything that is happening in the adjacent rooms. Noise from the city however is not a problem. I did not use the common areas.
Rooms are clean and new, beds and sheets are quite confortable. Breakfast is very good, good mix of fruit, reds and eggs. Location is perfect for work. Staff is very friendly and accomodating of requests.
Stayed in December 2023
Reviewed: 22 December 2023
Yaraly
United StatesNice lobby but hotel is older and rooms, though renovated, bathroom was not. Shower was moldy, so does the smell of it on hallways.
Close to airport and hotel provides transportation. Friendly and helpful staff.
Stayed in December 2023
Reviewed: 2 December 2023
Manuel
United KingdomModern hotel with great breakfast Go to hotel in Guayaquil
Stayed in December 2023
Reviewed: 18 November 2023
Elizabeth
United StatesWe were only there overnight so all was great
Very polite staff. The breakfast buffet was amazing so fresh and such a variety! We were picked up promptly at the airport and dropped off !
Stayed in October 2023
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