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Reviews of Art Hotel Pallas by Tartuhotels 3 stars

Riia 4, 51004 Tartu, Estonia

#5 of 22 hotels in Tartu

Guests' Choice

Review score

Based on 1027 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Great quality for the money you pay, amazing breakfast, great location and a good place to stay
    • Leisure trip
    • Family with young children
    • Standard Premium Double Room
    • Stayed 1 night

    This is nit picking but I would definitely recommend to re-do the reception floor/arrival area as it does not give justice to the hotel - in comparison to the hallways and rooms, the reception (design and cleanliness wise) was nowhere close.

    I was pleasantly surprised by the quality of the rooms, even the standard ones were clean, well designed, bright. Also the hallways seemed to be recently updated. The brekfast bar - 10/10! Great selection, fresh, also caters for both sides sweet/salty breakfast goers. Also the restaurant itself was beautiful and also well designed.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Local to where I needed to be
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Convenient location, delicious breakfast, however, the price does not match the rooms.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Relatively narrow rooms, half of the bathroom is in water after a shower.

    The hotel is in a great location; everything is reachable by walking. A delicious and fresh breakfast is definitely offered.

    Stayed in May 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Premium Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Staff

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Nice hotel in the heart of Tartu
    • Business trip
    • People with friends
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Parking lot was very crowded

    Art and decoration was excellent, the atmosphere was nice and location perfect.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that caused us some discomfort was parking. The hotel claims that there is free parking available, but when we arrived, we were confused because there were no directions to the hotel parking. We had to call the staff who told us to park next to the courthouse (?) nearby where parking is free during the weekends. Then, as we came to the hotel, I learned that the hotel actually does have a parking area of its own, but I still don't know how one can access it... Very confusing. Not sure how this works on weekdays when there's no free parking at the courthouse.

    Great location, comfy room, nice breakfast area.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Clean and cozy hotel right next to the city centrum
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If you’re a light sleeper, you might get woken up by the traffic, especially if your room is towards the city.

    Rooms are clean and nice and the breakfast was delicious.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Premium Deluxe Room with Sauna
    • Stayed 1 night

    Room was a bit too warm and airconditioner could't manage cool it down.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    9.0
    Just loved it!
    • Leisure trip
    • Family with young children
    • Standard Premium Triple Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything.

    I liked everything - the location is great, just some hundred meters away from waterpark, Ahhaa center, old city. Breakfast was great - nice restaurant, good view, lots of food (even pancakes with fresh strawberry jam). Free parking for my car at the back of hotel.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Great stay in a very convivial Hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Welcoming and convenient

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room was not cleaned, and dus trash piled up.

    The location, and breakfast service.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Solid
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Limited ventilation, room size a bit on the small side

    Beds, view, breakfast, staff, cleanliness

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Cozy hotel, especially I liked books in halls that you take to the room. Great place to stay in Tartu.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Although the room was clean, there were spots of dirt on the floor carpet, it seemed that the floor was covered in sand.

    Hotel was near to the city center and old city. AHHA and aura aquapark was literally 5 min to go. Breakfast vas really good.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was not possible to control the air-conditioning, and it is also very noisy.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was delicious

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Good location, lovely hotel.
    • Leisure trip
    • Couple
    • Standard Premium Double Room
    • Stayed 1 night

    The location is pretty good - just on the outskirts of the old town but a straight and easy walk in. The parking was good as it was right at the hotel, but there are a limited amount of spaces - although we got lucky every time. It's nice and spacious in the rooms, and there is cool artworks throughout. Breakfast was very tasty.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Good stay but not the best
    • Leisure trip
    • Family with young children
    • Standard Premium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms get too hot. As a regular customer experienced that both in summer and winter. Being “environmentally friendly”, their air conditioning was off. In my mind it comes on customer dispense. For that reason we always prefer rooms towards courtyard where you can open the window. Not sure why, but this time the cleanliness was not on the top quality. There were pretty harsh stains on the chair, had to put the towel on it to sit on. Had to ask extra pillows as there were only 2 in the room and they were pretty flat. Be aware of parking-there are limited spaces and hard to get them as it is 1st come, 1st serve basis.

    Excellent breakfast, very comfortable bed, quiet as we always prefer the room towards courtyard. Rooms towards courtyard also have an option to open the window which is important as rooms get too hot. Good value for money compared to other quality hotels in the centre of the Tartu.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Very nice stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Possibility of small light in bathroom

    Warm and cosy, great lication

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good place to stay, will definitely visit agsain
    • Business trip
    • Couple
    • Standard Premium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Too little parking space

    Location, cleanliness, good furniture in the room

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Clean, friendly hotel to revisit!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We liked everything(but a small children’s playroom would be nice). :)

    Amazing room, convenient location, good breakfast.

    Stayed in March 2024

  • Reviewed: 28 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No electric kettle in room

    Great location. Free car parking.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Do not take room on thr road side. Very busy and very noisy. Probably windows quality not the best, unfirtunately… Our room had airconditioning, but probably because of low season it was disvonecyed from electricity…and no possible to open the window…lack of fresh air…

    Location is very good. Very central. All favourite land marks and museums could be reached on foots. Exept National museum if Estonia (is 2,5km/ ~30min) seemed for us far away 🤣🤣 Good breakfast

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    recommended
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There was a small misunderstanding with parking, it was hard to find, so we left car on the main street near the entrance first. It would be good to post among hotel pictures this parking map reception lady showed us during check in, so the navigation would be easier and no hurry and nerve

    Excellent location, amazing breakfast. Actually, during past year it was greatest breakfast - not so many item to choose between, but everything looks so tasty and attractive that you want them all. Very convenient that in the evening restaurant is available on the 1st floor with many high kitchen dishes and fresh draft beer. amazing city view from the room. Room itself is nor big, nor small - good size, very convenient. For kids there are board games and books available. Good to have more games in english, latvian or russian. Very tasty sweets on reception

    Stayed in February 2024

Showing 1 – 25

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