None. Very happy.

Restaurant staff amazing. Front desk very attentive. Arrived early and were accommodated. Regular Shuttle to Soho Place.

Stayed in April 2024

- English was not spoken much there. Mostly Russian guests. - The buffet can get very busy which is made worse when people are rude and don't know how to queue. - Beach sunbeds are reserved/toweled very early (around 6am)

- Food was good with a large selection of things to choose from. - The hotel grounds are amazingly well kept. The beach and pool area are lovely too.

Stayed in April 2024

I would have liked a gym with more of the machines working, for example, only one treadmill worked. The shower in my room didn't get too much hot water. I would have liked for my room to have more of a cleaner scent as well.

We enjoyed that the lobby smelled good, all the bathrooms were clean, the food was very good, and the beds were comfortable. I appreciate that one of the pools was heated since it was in the 70s. Nader at the front desk was helpful.

Stayed in March 2024

but I would like to add a small recommendation. I think it will be better for guests if guests in the restaurant can come up to the distribution point and get some for themselves. ketchup, mayonnaise, mustard from a jar with a pump, since ketchup packets do not always open, people take more than they need and then they throw it all away, but from a jar with a pump you can immediately dose yourself and take as much as you need. I also wanted to add that often desserts come in one cake or cut into large pieces, which is a lot for one person and in the end everything is thrown away. Regarding the animators, I think it would be better if activities for children are held earlier, water aerobics, in my opinion, should also be held earlier when the guests are not yet tired... this was the only hotel from which we were sad to leave, because it was really very good there. We were in many hotels and almost everywhere there was a problem with the quality and taste of food, but here the guys really try and everything works out well!

I express my gratitude to the staff of the Grand Oasis Hotel. I would like to note that the hotel’s restaurant and cuisine are all very tasty, there is a large selection to suit every taste, there is also a children’s menu. And the most important thing is that all dishes are prepared to taste, everything looks beautiful and of course delicious! Special thanks to the restaurant staff) these guys flit around every day (we will provide photos). Welcoming, friendly and very attentive!!!!! The restaurant staff (let’s note the man who made our vacation simply magical, his name is Moataz), are very polite, it’s always a pleasure to contact them with any request. The hotel rooms are not very new (well, many buildings are being restored), but everything is in working order. Housekeeping also works well. They are such hard workers all day long cleaning and washing things. It's so nice to come back to clean rooms. The area is well maintained, there is a beautiful living reef!!! There is a children's room for children, and a small playground, our child really liked it there) Thanks everyone!!!!!

Stayed in March 2024

Plastic cups, wifi not working so great during dinner

Big room, nice staff, good food, very clean

Stayed in March 2024

The way some people took advantage of the food on offer and filled their plates and left half of it, also loading there bags with food to be taken away from the restaurant. Although there are notices in several languages advising people not to do these things.

Plenty of choice for all nationalities.

Stayed in March 2024

When I went to the beach/pool after 14:30 they never had any towels left. They could also put paleo food on lunch and dinner, sometimes tables were full and was no place to sit. The massage guy was very rude. The gym is broken, absolutely needs renovation because like this its no use

The room was light and big. The public spaces were really clean, I have never seen in any hotel clean so much public toilets. The food was good,just sometimes didnt last until the end. Very nice reception and guest relations staff, always there to help you

Stayed in March 2024

Everything beyond the reception/lobby area is old-looking and worn (but it’s kept clean and tidy). The constant blaring music by the pool and beach got on our nerves after a few days. The air conditioning was noisy so we mostly left it off. I only ate at the hotel but got food poisoning for two days. But my wife didn’t get it.

The staff are very friendly and service-minded. I’d like to especially mention the bartender Gasser who remembered our preferences, our housekeeper Mohammed (for room 1239) who accommodated our comings and goings and the friendly Nader in the reception. We got a free upgrade and the sea view was incredible. The balcony for each room gives a very airy and pleasant impression. The beach and the reef are very pleasant and clean. Food selection is extensive, generally hygienic and tasty, with the exception of sausages which were awful. Desserts are especially tasty!

Stayed in February 2024

Beachfront-clean-spacious rooms

Stayed in February 2024

Bathroom a little dated but otherwise everything was fantastic

Super clean luxury hotel. Staff very attentive and helpful. Gorgeous pool area. Superb beach restaurant

Stayed in January 2024

Each time I go out of the hotel I need to show my card to 100 person. Everyone following you as if you stealing something from the room 😂😂..

Location, pool and beach. Room cleaner and bag helpers.

Stayed in January 2024

The smaller pool is heated while the bigger pool isnt. It would be ideal to be other way round as this time of the year more people are using heated then the cold water pool.

We had a good experiences, the hospitality and kindness of the stuff. The quality of the foods and drinks included in the all inclusive option were excellent. The staff is really cooperative.

Stayed in December 2023

The hotel location and stuff

Special thanks for receptions team , Specially Mr Nader, they was Helpful and very kind

Stayed in November 2023

From beach to restaurant is about 0.6 miles walking up the hill and only 1 golf car with 4-5 seats . Which means can only take 1 family at the time . Waiting for another 20 min or longer . Walking on the heat is frustrating . Even if you don’t go directly from Beach to the restaurant you will still visit both location few times a day . Management is responsible for excessive use of plastic which is damaging to Red Sea and environment . Hotel using little plastic caps about 13.000 cups a day . Also Little plastic bottles And plastic tray in Pizza bar , snack bar. Soooo much plastic! Plastic release deadly toxins when recycled poisoning our planet . Plastic garbage ends up in the Sea killing Marine life. It’s very sad to see dead corals across Egypt . Please stop destroying Red Sea . Use paper cups, bigger plastic bottles. And don’t use chemicals in the beach to clean snorkeling mask .

We travel to Egypt to enjoy marine life in the Red sea. The The hotel is very big with large choice of rooms. Cleaning standards are very high. Lovely Beach with showers , toilets, bar , food . Staff speaks many languages and willing to help . Want to say thank you to reception Manager Mohammed who was very polite , helpful, efficient during our stay . 10 out of 10. Most pleasant surprise was Food. I am a picky eater and lucky enough to be ably to eat in Michelin star restaurants and have to say Grand Oasis food was excellent! Loads of variety, good quality ingredients, deliciously made. Grilled prawns, drilled meat , grilled fish , slowly cooked beef , fried , steamed … everything was very tasty . I stayed for 3 weeks and was enjoying every dish . Shef Yassir is the Legend ! Professional and a good Men . He has passion, love and pride in his work which results in excellent food and service. Thanks you very much Shef Yassir , your food is fantastic 🤗

Stayed in October 2023

From beach to restaurant is about 0.4 miles walking up the hill and only 1 golf car with 4-5 seats . Which means can only take 1 family at the time . Waiting for another 20 min or longer . Walking on the heat is frustrating . Even if you don’t go directly from Beach to the restaurant you will still visit both location few times a day . Management is responsible for excessive use of plastic which is damaging to Red Sea and environment . Hotel using little plastic caps about 13.000 cups a day . Also Little plastic bottles And plastic tray in Pizza bar , snack bar. Soooo much plastic! Plastic release deadly toxins when recycled poisoning our planet . Plastic garbage ends up in the Sea killing Marine life. It’s very sad to see dead corals across Egypt . Please stop destroying Red Sea . Use paper cups, bigger plastic bottles. And don’t use chemicals in the beach to clean snorkeling mask .

We travel to Egypt to enjoy marine life in the Red sea. The The hotel is very big with large choice of rooms. Cleaning standards are very high. Lovely Beach with showers , toilets, bar , food . Staff speaks many languages and willing to help . Want to say thank you to reception Manager Mohammed who was very polite , helpful, efficient during our stay . 10 out of 10. Most pleasant surprise was Food. I am a picky eater and lucky enough to be ably to eat in Michelin star restaurants and have to say Grand Oasis food was excellent! Loads of variety, good quality ingredients, deliciously made. Grilled prawns, drilled meat , grilled fish , slowly cooked beef , fried , steamed … everything was very tasty . I stayed for 3 weeks and was enjoying every dish . Shef Yassir is the Legend ! Professional and a good Men . He has passion, love and pride in his work which results in excellent food and service. Thanks you very much Shef Yassir your food is fantastic.

Stayed in November 2023

More sport activities and a better gym would me great, specially when you consider all the good food you can eat!

Stayed in November 2023

The level of cleanliness of the rooms could improve something, as well as the quality of the furnitures and wrappers, but these factors didn't eclipse the pleasure of our stayment!

It was the first time for us to be here, and we had realy good experiences! It was a period when the location was nothing crowded. What I must to emphasize is the hospitality and kindness of the stuff. The quality of the foods and drinks included in the all inclusive option were of wery high level, and much more than enough. T he location, the structure of the place, the rooms, the environment, etc. also fulfilled all our requirements, so I would recommend the place with confidence.

Stayed in October 2023

We need more Beach activities ( like volleyball, aqua gym, etc ) than bellydancing, Yoga and darts. Also snacks are not tasty and repetitive, everyday fajita, hotdog and fries on beach, so doesn’t make sense to eat same food everyday and some people prefer to skip lunch and have just light snack till dinner time to remain enjoying beach time. Gym needs gym lol. Note: à La carte restaurants are free of charge at most of the hotels, just guests book a date and enjoy the meal, so please consider waiving charges for those restaurants.

Location is great, just 10 mins walk from Soho square. Food at restaurant tastes delicious and lots of varieties to pick. Amazing beach with spectacular snorkeling area. Special Thanks to Mr Samuel Receptionist for his support and professionalism. Big Thanks goes to Natali and Akon from animation team, specially beautiful Natali for embracing and entertaining our kid. It was my First visit but wont be the last for sure. Thanks for your hospitality Grand Oasis team!

Stayed in October 2023

Nothing we didn't like except leaving to come home

Comfortable good size room with easy access to beach. Good selection of food in restaurant. Friendly staff with special mention for Tamir at reception for help in getting a quiet room, Motaz at the restaurant for making sure everything was ok, and Mahmoud and the lifeguard team at the jetty for showing us a new world of fish and coral under the water Location was excellent with close proximity to Soho Square

Stayed in September 2023

The derelict buildings at the bottom but they didn't spoil our holiday.

The staff worked hard keeping everything clean. The food was fantastic, always hot and well presented. The reef and coral awesome. Swimming pool very big and nice and clean.

Stayed in October 2023

The property is looking tired. The lack of outdoor social seating in the evening.

The staff were extremely friendly

Stayed in September 2023

Property was not stroller friendly…. Bed was small with not a very comfortable mattress… Air-con was working just so so…

Staff was amazing, helpful and polite…. Daily house keeping…. Excellent food with variety…. Bathroom had all toiletries…. The room we got had amazing view covering garden, pool and sea view simultaneously…. Overall, loved the hotel…

Stayed in September 2023

Poor control for buffet to survive till end of dinner or lunch time Poor control (no clear rules) for pool area for loud voice, dress code

The room The welcoming in the reception by Ahmed who was very good image for the hotel The pool bar man Kirelos Food variety & quality value for money

Stayed in September 2023

Staff is not very helpful in reception and beach bar.

Location, value for money. Area is clean.

Stayed in September 2023