Unfortunately the Food was not as good as the Resort it self . It should be better quality and should have more variablety . The kids Club is quite small and there is no in door playing ground.

The Resort is very nice and have many options available for Kids to swim , it is really safe for kids (as there are many Gards around the swimming pools) and you can keep your belongings without thinking about losing anything. The stuff were really good, friendly and help with a Smil.

Stayed in May 2024

I didnt like the food Breakfast was okay Lunch was 4/10 Dinner was okay

Abdalla khalaf gave us excellent service Location is good Amazing for kids , nice pools

Stayed in May 2024

No care about muslim ( no prayer room , no prayer rug in room ) No lift

Excellent resort to stay with children

Stayed in May 2024

I loved your property

The variety of activities for enjoyment

Stayed in May 2024

Some visitors wear Cotton cloth in the Aqua, which is not good for the Hygiene.

Thanks to the Hotel they upgraded my room to a spacious room with 1 extra bed (Sofa). The Aqua park is great. You have access also to the Aqua Blue, which is also a big aqua. The food is Excellent. The Night show is very nice (Adults & Kids). The Hotel is clean and the staff are very friendly. We enjoyed our stay:)

Stayed in May 2024

Every thing was fantastic big thanks to mr mohammed shokry and Mr shadi

Stayed in May 2024

The spa was not very clean, the prices were too expensive, and the bathroom there had a strong horrible smell in the female showers and in the hallway. The spa reception was always full of male staff, around 5 man sitting on the sofa, which is uncomfortable as a woman. The food quality was not the best and the buffet facilities were always overcrowded and busy. The cocktails lacked elegance and were lazily mixed.

The attractions at this resort and the aqua blue are really nice, you can use both facilities and are for everybody, meaning you can have a lot of fun at these resorts. The shows were amazing and the style of the buildings and decorations was beautiful and created a nice environment. The location is great and taxis are readily available by the gate to take you anywhere. The room we stayed in was spacious and comfortable.

Stayed in April 2024

Pillows were too big and uncomfortable, breakfast was mediocre, could improve variety and quality. Pizza and pasta options were good but taste was a bit bland. Kids club was too small could hardly fit 4 kids at a time, old and limited toys. Seemed like no one had even mopped it in days. The resort is huge and kids club seemed very ignored keeping in mind it is a family resort.

Excellent aquapark for all ages starting from 1year. Huge variety of slides and pools. Some were heated some were normal. Access to sister hotel next to it was an additional advantage. Good and friendly staff, clean resort. Good variety of food, they had a diet corner as well but quality of food could improve more. Overall it was a good experience.

Stayed in April 2024

We had an outstanding stay! Everything was perfect and lovely. The room was spacious, Aqua park was so fun and entertaining. The food quality was so so good, many range of varieties to choose from. The service level was beyond our expectations! The staff is so welcoming, helpful, dedicated and attentive to details. We’d also love to thank our room housekeeper; Moataz, such a decent dedicated guy. We’ll definitely be coming back again next year! Much love!

Stayed in April 2024

Perhaps you could organize some more parties for guests to enjoy.

Great choice of food, fresh pita and croissants baked just for you, very tasty fruits and vegetables, grilled fish to your taste. Our rooms were taken care of by Mr. Mahmud, he is quite inventive in his towel creations and was very attentive to our needs. Our excursions were managed by Mr. Bishoy who did a great job. It was very enjoyable to chat with all the friendly lifeguards throughout the Acqua Park and Acqua Blue attractions. Children had a great time. There was a new swimming pool to try every day. Neverland show was very entertaining featuring so many talented gymnasts and dancers. Well done, guys.

Stayed in April 2024

Firstly when you enter the hotel reception people very nice and friendly (Hamed Ali and Victoria) very helpful for all my family. Hotel is nice and clean Restaurant food is delicious Aqua park amazing so big and so many activities I recommend the all family’s needs the visit that hotel Next time we will stay longer bcoz 5 days not enough to that hotel.

Stayed in April 2024

Nothing

Every time I come to the hotel, beshoy welcomes me with the most charming service Thank you very much beshoy for the special service, lovely guy

Stayed in April 2024

Nothing

Facilities, Cleanliness , Activities

Stayed in April 2024

Everything was good

The food is excellent, large number of swimming pools and aqua parks. You can enjoy both Albatros aqua park and aqua blue within the same stay. The house keeper Mr. Ibrahim Zakaria was very cooperative and honest.

Stayed in April 2024

We enjoyed our time very much, definitely we will return back soon.

Stayed in April 2024

Alcoholic drinks are local brands Buffet food was a little repetitive over a longer stay Mosquitos in the room on arrival. Staff did everything they could to resolve the problem from Zapping them to providing mosquito plugs. By day 3 the problem was resolved and we had no more issues.

Lots of swimming pools, slides and splash towers. Life guards active and alert to children in danger Sports bar showing all premiership games and champions league games 3 restaurants to choose from for dinner Ice cream, crepes, pastries, soft drinks and cocktails available for kids throughout the day at different times. Resort is immaculate and super clean, room cleaned daily as well Entertainment for children and adults daily We had a bad check in experience due to a mix up between us, hotel and booking.com, hotel and staff went out of their way to make up for this early setback in our stay and turned the trip around for us. Special mention to Mr Shady A Kader for his attention and desire to make our stay memorable.

Stayed in April 2024

Amazing for kids. So many water slides and activities. Access to two other hotels including one with a beach and free shuttle. Food was amazing

Stayed in April 2024

Food can be better, more variety can be introduced particularly on chicken, lamb and adding some spicy items. A lot of food is aroynd beef. Adding some more vegetarian varieties will cater it diverse backgrounds that come over here.

Water slides, unlimited beverages, staff behavior were a few

Stayed in April 2024

Very good for kids

Stayed in April 2024

Foods might be better. Most of employees can’t speak English.

Rooms are clean good and big. Aquapark is good. Especially magicloop is very good. Foods are not perfect but you can find something to eat. Location is good. Special thanks to reception Baaha

Stayed in March 2024

The food could be better.

Design, location and equipment.

Stayed in March 2024

It's very far from the sea.

I like all service

Stayed in March 2024

Our family (2 adults and 2 children) enjoyed our stay at AquaPark for a week, the hotel territory is huge, it takes almost 10 minutes to go from one end to the other, so you will get some excercise. The whole stay was good and I would recommend except some moments - the staff starts the conversation with you in Russian what for me (as I am not Russian) was quite offensive but as you everytime ask Sorry, what? then they start talking good English and you can understand everything. Also very interesting that when you stay at Aqua Park - you can also enjoy all the facilities in the nearby Pickalbatross resorts Aqua Blu and Beachside, just walk around or enjoy free bus shuttle. One thing I would suggest - to renew the attractions especially the big ones - they have served its time! Overall we had very pleasant stay at Aqua Park! Rooms: When we arrived in the middle of the night, a bed for one of our kids was not laid on and also broken (there were screws hanging out) but the next day when we told reception about that, it was changed. The doors to the next room and also for the closet were quite squiky and should have changed. Keycards for the room will not always work, you have to hastle a little bit but in the end you will get inside. But overall rooms were good and clean. Food, drinks: Lots of foods and drinks for every taste! You can even order pizza and omelett by your own recipe! At the dinner in Neverland you can enjoy quite big show, only thing is that every evening it’s the same, I would prefer some changes in the program. I would also like to give my best regards to the bartender at White Bar - the best employee, very friendly with us and kids, kind and smiling Hany! Cheers!

Stayed in March 2024

Birds are everywhere. Pools for really small Kids are nőt heated. They were empthy all the time because of ThinQ.

The animation team was great, big thanks for Antonio and Billy. They keeped is busy all the time. The staff in general was nice and helpful. It is a huge complex, but after 8 days,we still could find sthg new and amasing.

Stayed in March 2024