Всё супер 😊

Stayed in November 2023

Nothing

Amazing hotel and amazing food and staff everything was perfect from beginning to the end from check in from reception they gave me very nice room and it was very beautiful view . Restaurants and the bar was also nice a lot of food and variety. special thanks to all staff and management who made my vacation interesting

Stayed in November 2023

Room was far from restaurants, no shuttle to get around resort

Best water park in the area, food was good, new and spacious rooms

Stayed in November 2023

No

Loved every bit of it the staff the waiters and reception very helpful thank you for a lovly stay

Stayed in November 2023

I was disappointed that many of the water park slides and play areas were closed for maintenance. Also, cleanliness of the room bathrooms could be improved.

A very decent resort with everything you need from A to Z. Wonderful entertainment, great food, attentive staff and beautiful pools! Special thanks to Mahmoud Hosny and Shady for taking care of all our needs with a big smile!

Stayed in November 2023

Not on the coast but shuttle service cover it.

The great hospitality, friendly staff, smile everywhere from receptionist to home service, all inclusive is an excellent option , food great and the water park and swimming pools everywhere are great. Thank you for your welcoming and fantastic experience.

Stayed in November 2023

The room carpet and toilets weren’t as clean as I hoped. Needs updating/ deep cleaning.

Excellent customer service. Whenever we needed something we were attended too instantly and the staff went above and beyond to cater for us which was lovely. We felt very welcome and comfortable during our stay and the aqua park was AMAZING for our child.

Stayed in November 2023

Nothing to not like! It was great and I recommend it very much!!

The staff were super friendly, always smiling and always willing to help! Me and my husband loved the water parks and enjoyed lounging around! 10/10

Stayed in November 2023

Super expensive taxi in the hotel

All good👍

Stayed in November 2023

nothing !

do not worry about the food, there's ton and ton of choices to suit any palate and appetite 5 stars on the quality and quantity of food

Stayed in October 2023

Please prioritize improving the desserts. Everything was good except for the desserts in the restaurant. They are of very low quality and need improvement.

enjoyed the slides, liked the concept of Aqua Park being connected to Aqua Blue Hotel, and appreciated the evening theater.

Stayed in November 2023

Fabulous hotel! The water park is amazing, it’s fun for kids of all ages. Very clean, modern and they have a range of areas to relax. All pools are clean and lifeguards at everywhere to make sure the children are safe. The family room was spacious, clean and had a nice of view of the park and pool. Air conditioned. Lots of activities throughout the day. The food court was really pretty. The food was average but we are fussy eaters. Entertainment area in the evening exceptional! They have truly brought Egypt to life with all the statues and pyramid. Staff were always helpful. You can go into the hotel Across the road which is great as they have different slides for kids. Very entertaining for children. 100 percwnt recommend to anyone, couples who want a bit of fun with the water park, families to keep the kids busy and anyone else as it is a superb hotel! Location is great only 5 mins from farsha cafe and 10 mins to old market.

Stayed in November 2023

Facilities, food , cleaning, entertainment and friendly staff

Everything was great

Stayed in November 2023

Nothing

Everything during our stay was perfectly arranged and organized. Very friendly and helpful staff. Very good food with good variation. Our room upgrade was great. We loved the Aqua park and the pools.

Stayed in November 2023

Food gets repetitive really fast, same food every day.

Service was above average, mostly friendly and helpful staff.

Stayed in November 2023

Food was a little repetitive/bland

Selection of waterpark and pools were great

Stayed in November 2023

Nothing.

We loved everything, rooms, pools, staff. Everyone was polite, nice and helped us. Especially Carla. And big, big thanks to Ali Hekal for birthday party, for help, support, coffee, drinks....... Hotel is as from fairytals, there is also Aqua park. Very good food, facilities...

Stayed in November 2023

Nothing really

We stayed 5 nights in October with 2 children, aged 7 and 15, for a truly exceptional holiday in an outstanding hotel. I would like to start by thanking the wonderful staff at the Pickalbatros Aqua Park Hotel: Special thanks from the bottom of our hearts to Mahmud El-Masri and Almzml Al Nasir at the dining venues, Mohamed Gamal on the slides, Osama Mohamed the housekeeper and Yaseer Mohamed at the reception. Never in my life have I met such a friendly, professional, welcoming, warm, generous and service-minded group of people. Everybody, absolutely everybody, of the hotel's staff has provided us with top-quality impeccable service. The hotel's architecture and design are a fascinating combination of ancient Egyptian, Arab and Moroccan styles. The amenities are truly superb. The huge water park has kept the kids busy for hours as has the mini golf, tennis and ping pong. Hotel's guests are eligible to use the water park and food venues of the adjacent Aqua Blu hotel which makes the whole complex a virtually endless paradise of fun. We had family suite with pool access. The fabulous room in itself has turned our vacation into an even sweeter dream: it is huge with top quality amenities, very comfortable gigantic beds, quiet though powerful air conditioning, shared pool which feels totally private, free bottled water and even a complimentary plate of fresh fruits. One point which must be added: The hilarious and beautiful sculptures and figures made out of towels by Osama the housekeeper, which were exceedingly brilliant. The food is absolutely superb: Fresh, rich, varied and very tasty, virtually from dawn to late night. I highly recommend a visit to the Tagine restaurant for its amazing food, brilliant architecture and lovely atmosphere. The animation team is absolutely terrific and night shows are very impressive. Spa massage was perfect. A free shuttle to the beach also gives you a glimpse of the centre of Sharm al Sheikh.

Stayed in October 2023

All the staff are men other than Karla who is a manager and two of the animation team. I know that this is Egypt so it is cultural, but I would have loved to see more women working at the hotel. My kids only complaint was that a movie gets shown every night at 7:30pm and then when the daily kids disco starts at 8:30pm the movie gets turned off. It was a small complaint and I personally didn't mind. We popped into the kids club one day but it really seems targeted to young children and my kids did not have any interest at staying there to play or participate.

The room was very comfortable. Housekeeping did an amazing job making daily towel decorations on our bed which delighted our children. The room was the ground level which I recommend as it faces the pool and makes it easy for the kids to come and go ato the pool (especially great if your kids can swim independently). There are life guards at all pools. We enjoyed the buffet meals, especially for the first 3 days when it was a novelty. Salad bar, pasta station, local food options as well as European. By our 4th and last day the food started feeling repetitive but the kitchen and waiting staff work tirelessly to make our stay enjoyable. My daughter turned 9 here and the team gave her a cake and a birthday song which she loved and made her feel very special. My one gripe was that the coffee is Nescafe or very average machine coffee, but then I discovered that the Lobby Bar (open 24/7) serves espresso and is a great spot to hang. It's not amazing coffee, but not bad either. The slides are heaps of fun. We went on all of them many times. There is a kids play area that all my kids (6, 9 and 10) enjoyed with many slides and a big water bucket that pours on your head. Then there are 3 bigger slides for older kids and adults that use inflatable rafts. You have to be 120cm for one of the rides and 130cm for 2 of them. We are Australian and come from a country that doesn't tip, so it's a foreign custom for us, but just a heads up, Egypt is a country where tips are common and often expected, especially in tourism. The guys work really long hours and don't get paid much and they really appreciate a tip. The evening shows were good and then the second half of each show is sort of a game where guests are invited to come on stage and it was really funny. I haven't laughed that hard in ages. The mini golf (free) is great in the evening as it cools down. We loved it and played every evening.

Stayed in October 2023

Very nice hotel 🏨 👍

Stayed in September 2023

The food Quality and drinks should be better.

The aqua park is the best there and the swimming pools.

Stayed in October 2023

Bad quality of toilet paper and the hair amenities in the rooms, there is no sponge in the hotel

Special thanks to Mr. Ali from F&B department, his care for every single detail was very high, deeply appreciated for his efforts. Front office was very helpful specially Mr. Amr Adel. He took care of us very kindly, directed us professionally and Mr. M. Naeem did everything smoothly. The cleaning was also good, food quality, animation satisfied us, highly recommend this hotel if you consider going to Sharm.

Stayed in September 2023

Some guest were too noisy and we expected the hotel team to relax them.

I recently stayed at the Pickalbatros Aqua Park Sharm El Sheikh hotel, and it was an excellent experience. Here are the key highlights: The staff was incredibly accommodating, ensuring a comfortable stay. The water parks at both the Pickalbatros Aqua Park and the Blue hotel were fantastic, offering thrilling slides and activities for all ages. The hotel provided a wide range of delicious dining options to suit various tastes. They made my dad's birthday special with a surprise cake. The Neverland show was entertaining, though varying the acts each day would add more excitement. While the hotel's taxi service was convenient, it was slightly pricier. The reception staff was kind and professional, always ready to assist. The hotel's cleanliness was exceptional, with well-maintained facilities. Increasing security personnel could enhance safety. The beach and shuttle services were enjoyable; more on-site activities would be a plus. Overall, our stay at the Pickalbatros Aqua Park Sharm El Sheikh hotel was memorable. With a few minor improvements, it could become an even more outstanding destination for travelers.

Stayed in October 2023

Nothing

Very friendly

Stayed in October 2023

Nothing

Very helpful staff specially Shady A. Alkader and Ali Alsayed and Beshoy.

Stayed in October 2023