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Reviews of Cleopatra Luxury Resort Sidi Heneish - North Coast

37 KM East of Marsa Matrouh, North Coast, End Of Alamien Road, 51715 Marsa Matruh, Egypt

#12 of 44 hotels in Marsa Matruh

Guests' Choice

Review score

Based on 21 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    10.0

  • Location

    8.8

  • Facilities

    9.6

  • Staff

    9.7

  • Value for money

    8.4

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Showing 1 – 21

  • Reviewed: 30 September 2023

    9.0
    Friendly VIP Service - Best Beach
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    As for the things that I didn't like...generally its tought to highlight after have a great time as I did, but for the sake of being honest in my recommendation, I'll mention few things that I would have liked to see better, keeping in mind that I have been touring resorts for over 10 years and that this place is only two months old! We had an issue with the AC, but that was fixed right away. I would have liked to see brushed sand near the beach. Would have enjoyed more shows at night. There was one the night we were there, a bellydancer show, dont miss that! Would have liked to see morning/afternoon activities, considering we are 2 days away from the end of the season, activities start to wind down. If you plan to visit, keep in mind the season starts in May to end of September, I will definitely come back during the season next year and visit Cleopatra at least for two more days, leaving some time for other locations as I continue to build on my Africa beach tour experiences. I hope that you find my review useful to help you select your next destination.

    To start, I have been touring resorts for over 10 years and have been to many locations around the world, primarily hotels and resorts that are on the waterfront. If you are a beach and water lover like me, you will love what this place has to offer. Clean, light color sand, and extra long beach. Lifeguards were on duty at all times, they increase as the beach got busier. Shallow water about 30 ft, then gradually get deeper. Oh, and the view from your suite is second to none! I highly recommend this hotel for many other reasons, The staff were very helpful, they are very friendly and courteous. The place in general is very clean, after all, it is only two months old!! The food is amazing. We had turkey roast at the buffet for dinner. Also, I highly recommend their grilled seafood plates. If you get the chance to visit this place, ask for The Manager Ahmed Galal, and your stay will be that much more. I thank him for all his help, and he was available to help us from the moment that we checked in Also, I want to thank Zigzag for the amazing hookah, Ismael for the delicious coffee beverages, Omar and Mustafa for showing us around and for the great conversations, they spoke Italian, English, Dutch, Russia, and Arabic of course. Housekeeping sraff were very welcoming and kept our room very clean and fresh.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    9.0
    Fantastic
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    A very good representation for Cleopatra and her beauty 🙂 When everything is finished it will be fantastic! The beach is fantastic, lots off inviting swimming pools🙂 Beautifulful garden, the rooms are big and nice The restaurant and the food is excellent. The staff always smiling and helpful 🙂

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    I usually like to have more people around. But considering that it's near the end of the season, the place is not as busy as I would've liked. But that's on me as I my had no time to come earlier. That being said, I'm enjoying the quiet and serene ambiance this place is offering.

    The place is absolutely mint. The layout, view, and staff are not a bit short of perfect. It is very noticeable the very first night. I love jumping between resorts on Egypt's north coast. But for this instance, I changed my mind to stay two more nights here. I will add more to what I liked about this place in the next couple of days

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Wonderful experience, superb hospitality and comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The sea was high, I am wondering whether if it is related to the time 18-21sep or it is better to perform some sort of sea wave bumpers

    Great hospitality, clean and comfortable Mr. Ahmed Galal, Mr. Andreas and there staff were superb in hospitality and trying their best to have wonderful experience The pool was great, the food was very good. The bed was very comfortable All staff were really great

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    Nice place & friendly staff.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was good!

    Nice furniture and view

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    Amazing stay would defined do it again
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The beach is amazing. All the staff are very very polite and helpful. Has paddle, volleyball and all the activities you can think of. Many pools.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    10
    Amazing vacation
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything is very good and the staff is amazing

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Can't wait to come back when it's all finished
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    We didn't find out the resort was in a soft opening until after we booked. We were told the day before we arrived. So the spa and fitness centre were not available, the poolside bar wasn't available. Some kf the walkways were unfinished it was really pram-friendly/accesible. There are no lifts to the higher floors where our room was. This isn't hotels fault but the beach was closed a few times because it was high tide and there are boulders. So probably try and avoid booking during high tide. No high chairs in the restaurant for kids.

    Brand new, clean, amazing location. So many pools to choose from and great beach facilities. The pool infront of the beach is the best pool we've ever been in. At the time of our stay there seemed to be a lot of construction works however, it didnt impede on our stay. We were a bit apprehensive according to a now deleted review about the resort being under construction. But we were really impressed by how smooth and comfortable the stay was regardless of the unfinished buildings. It wasn't noisy, it was peaceful. All in all a great stay and memorable experience, we will definitely come back to see it once its finally finished. The food at the buffet was very good and the staff were amazing and friendly

    Stayed in August 2023

  • Reviewed: 8 August 2023

    9.0
    Nice and great atmosphere.
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    I liked the beach lifeguards and the overall beach atmosphere . I had a great stay at this hotel! The overall experience was very nice, with a few minor issues that were quickly and professionally resolved by the management. Mr. Amir in particular went above and beyond to make sure I had a comfortable stay, and I would definitely repeat my visit again.

    Stayed in August 2023

  • Reviewed: 29 September 2023

    10
    excellent
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    no

    the room is great and new,the sea view great!

    Stayed in September 2023

  • Reviewed: 26 September 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 22 September 2023

    10
    Exceptional
    • People with friends
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 3 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 2 September 2023

    10
    stay and crew were exceptional especially mr ahmed galal the reception manager
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 1 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 26 August 2023

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe Double or Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 23 August 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 30 August 2023

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 21

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