They didn’t tell us about the light cut

The location was really close for the market

Stayed in May 2024

The shower and no air conditioning.

Very convenient location.

Stayed in February 2024

The breakfast was delicious and the service was good. The personnel were helpful and friendly.

Stayed in December 2023

The toilet don't was warking at all

Central position,near the nile

Stayed in January 2024

The hotel is located in a very central location, convenient to travel everywhere. You can easily find all the amenities and restaurants around. During my stay, I was enthusiastically helped by the hotel staff (including the manager) and listened to my opinions. (I remember some of their names are: Mona, omnia, sama). I appreciate their professionalism and friendliness

Stayed in January 2024

Wi-Fi needs improvement.

Staff very helpful and friendly made up our room extra early. Location was great very clean and quiet. Breakfast was good .

Stayed in December 2023

The breakfast was not the best and could be improved. The change that we didn't get when we paid for our room. Price was 128usd and we gave 130usd. We never got the change in any currency. It's a small amount and but it's not great nonetheless.

The location was great next to the souk, the train station and the Nile. We also like that is was clean and in fine condition .Our room was fully tiled. The staff was very friendly.

Stayed in November 2023

Very close to markets and food

Stayed in November 2023

Poor breakfast, there was a 4 hour blackout during our stay

The staff were really nice, convenient location

Stayed in November 2023

I don't think I can point out any major downsides. Sometimes locals may come up to you on the street and try to get some tips for nothing) But they're not very intrusive and after polite 'la shukran' they leave.

Very hospitable guys at the reception, special thanks to Omnia! They helped us get an early breakfast even though it was not included in the booking. The rooms are small, but clean and comfortable.

Stayed in August 2023

Location Friendly Housekeeping staff

Stayed in May 2023

N/A

I didn't stay for breakfast as we went to Abu Simbel Temple as early at 4:00am. The staff in reception was nice and friendly. it would be better if they worked more efficiently. The location is very convenience. you can take a walk along with Nile River. close to Train Station, to Market and everything.

Stayed in May 2023

check in was delayed .

we had a bit of a bumpy start at check in staff was amazing in fixing our issues and make our stay as pleasant as possible. thanks to the lovely Mona, Omnia and Karim at reception they made sure we are comfortable and happy, always welcoming with lovely smiles I would recommend this hotel to friends and family. also the location is amazing with souvenirs markets next door and 3 minutes walk to train station, not many good restaurants around though.

Stayed in May 2023

wifi was not working

clean

Stayed in May 2023

Very poor breakfast

Friendly and helpful staff

Stayed in March 2023

No much. The breakfast could have been better.

We had a large room. Location suited us. It was comfortable, clean and good value for money.

Stayed in March 2023

The unwanted wake up call that we suspect was because we didnt give backshish to the cleaner - just do your job and dont look at us like a walkimg ATM. We allready paid for all hotel services in the booking. The breakfast isnt great, we could of been served local flat bread and lentil soup would of been better and cheaper, it was winter at the time. But really not a big deal for our stay in particular.

Very central location, being walkable from the train station in 5 mins, it is also on the souks door step. The staff here are great and dont try to rip you off unlike the other hotels we stayed in. Aladin ( the young nubian guy on reception) was extremely knowledgeable about the local area and the culture/attractions. We will definatly stay here again when we come back to aswan... Seems like the best hotel around after speaking to guests from other hotels.

Stayed in January 2023

The room is old.

Huge and clean room. Close to the train station.

Stayed in December 2022

The WiFi didn't work anywhere even the lounge area which they said would. The place could do with an upgrade as the furniture and doors aren't the sturdiest and it would benefit from some painting too. Only one of the two lifts worked and it could be quite intimidating as you have to open a door to get in and get out of it. The area around it isn't very scenic, nor are the views from the hotel room. The ac in my room was quite loud but it worked fine, except its facing the bed directly so cold air blew into my face all night.

The Management was very friendly and willing to help us with all our plans. They seemed very professional and immediately upgraded our rooms as we got there. They even prepared us a breakfast pack when we were heading out early the next morning. The hotel isn't very modern, has keys rather than key cards but they do their best to keep it clean and tidy. The bed was comfortable and good running water. Cleopatra is right in the heart of the souk/market so you're right where the action is.

Stayed in December 2022

The approach to the hotel is very narrow and a bit run down. The rooms were really small and quite old. Overall, very very basic compared to the price.

The lobby area was nice. Also, they packed breakfast for our early morning flight. The hotel is adjacent to a big Souq which is really nice to walk through. It also easily connects to the Corniche.

Stayed in October 2022

Need some.aminities in the room

Location. RAILWAY IS NEAR BY

Stayed in October 2022

The tovels and the bed sheets were a little bit stained but not dirty, and in fact the clean was good. Just an objective observation.

The hotel is in the center of Aswan located in the old market. The staff is fantastic, very kind polite and warm, they help us in everything and they can arrange for you every type of tour you want to do. It's absolutely raccomanded for a great stay in Aswan

Stayed in September 2022

No early breakfast, starts only at 8.00-8.15.... No wifi in the bedroom.

Excellent location, 1 min from the Souk. 5 min walk from the train station. Fridge in the bedroom.

Stayed in July 2022

The plastic cutlery and paper cup with breakfast. But there were over plusses which out weighed this negative.

The location was the best when travelling to Aswan by train. We have had a wonderful stay.

Stayed in June 2022