17 Village Road, 84511 Hurghada, Egypt
Based on 57 hotel reviews
7.0Cleanliness
7.6
Comfort
7.3
Location
8.0
Facilities
7.3
Staff
7.4
Value for money
6.9
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Showing 1 – 25
Reviewed: 28 December 2023
Kareemgohar
Egypt1 - The food is really bad quality - 2- all inclusive concept was not exist as i pay money for my kids for popcorn and for the ice cream and this is against the all inclusive concept 3- the beach restaurant manager was very unsupported and really need to be replaced " i think his name mostafa"
the aqua park was wonderful , the beach is great and pool as well
Stayed in December 2023
Reviewed: 21 April 2023
Shelley
United KingdomI was told I can't use one of the pools because it is reserved for particular travel agents 😕. Also I wanted some more coffee sachets for my room so I could have a coffee and couldn't get them anywhere wasn't aloud to take coffee from the restaurant to my room no bar is open before 9am that is fine but they should have availability on reception extra coffee and tea sachets. Also because I booked from Egypt I payed for all inclusive but was only provided with soft inclusive upon confirmation. However this was resolved after I made a complaint and told them I will be writing a review. First night I asked the Entertainment team where the mini disco was and the show and they just pointed and said over there that wasn't very helpful as I still had no idea and missed the mini disco the first night. Evening entertainment was very boring.
The room was comfortable and the food was very tasty. Not the best variety but what was there was delicious. The water park was fantastic and staff there were lovely!
Stayed in April 2023
Reviewed: 16 September 2022
Ibrahim
EgyptDistance between rooms, aqua, pool & beach is too far without internal transportation. The beach doesn't have a marina and no fishes are there along the whole beach
Aqua Pools Guest Staff Sandy beach Animation team and shows
Stayed in September 2022
Reviewed: 11 September 2022
Sara
EgyptStaff
Aqua Cleaning room Breakfast
Stayed in September 2022
Reviewed: 29 August 2022
Mohamed
EgyptStaff & room service & drinks
Beach & pool & breakfast & dinner
Stayed in August 2022
Reviewed: 2 June 2022
Eman
EgyptThe room
The aquapark The sea
Stayed in May 2022
Reviewed: 8 May 2022
M
EgyptLong distance between beach and rooms
Clean , Good and delicious food but need more variety
Stayed in May 2022
Reviewed: 8 May 2022
Ahmed
Egyptroom bed and stuff
their aqua is amazing
Stayed in May 2022
Reviewed: 6 May 2022
Mohammed
EgyptThe staff needs proper training on how to handle guests.
Lovely aqua park and a lot of greenery. There are some moneys and other animals which you can feed.
Stayed in May 2022
Reviewed: 27 October 2021
Hesham
EgyptRooms and the outdoor decorations
The distance between the hotel and Aqua Park
Stayed in October 2021
Reviewed: 7 October 2021
Momen
EgyptHouse keeping is too bad food variety not so much and pool is not big
Beach and landscape and whole staff specially reception mr mostafa
Stayed in October 2021
Reviewed: 22 August 2021
Mohamed
United Arab Emiratesinstruction to staff to treat the UN Arab guests as VIP
The food and the location are good the room cleaning is good
Stayed in August 2021
Reviewed: 14 May 2024
Rebecca
United KingdomThere was not much to do for families, staff were rude and not helpful food wasn’t great
Not much
Stayed in May 2024
Reviewed: 7 December 2023
Arif
United KingdomGood staff and nice room
Stayed in December 2023
Reviewed: 1 August 2023
Hany
EgyptStaff, services and over crowded all the time
Location
Stayed in July 2023
Reviewed: 29 July 2023
Hany
EgyptStaff are not professional, behavior not good specially receptionists
Location and Aqua
Stayed in July 2023
Reviewed: 27 September 2022
Mohamed
Germanythe staff are extremely rude, it took me 45 minutes to check-in. the staff are really unprofessional and rude regardless which department.
this is the worst vacation I have had, the hotel is not even 2 stars and booking ranking the hotel as 4 stars.
Stayed in September 2022
Reviewed: 6 September 2022
Barbara
EgyptAbsolutely nothing about this place is blessed or pleasant the managers the staff ahmed amougod charged me a extra 600 le because i disnt book in booking whrn i did i requested to extend nights on booking and with staff noone replied never over 2 days the worst family resort i have ever seen as an american retired police TD officer very rude unprofessional not accomodating ROOMS Were broken . Treated badly not welcoming at all.
Absolutely nothing about this place is blessed or pleasant the managers the staff ahmed amougod charged me a extra 600 le because i disnt book in booking whrn i did i requested to extend nights on booking and with staff noone replied never over 2 days the worst family resort i have ever seen as an american retired police TD officer very rude unprofessional not accomodating ROOMS Were broken . Treated badly not welcoming at all.
Stayed in September 2022
Reviewed: 11 August 2022
Muslim
EgyptRooms need too be updated! Furniture is old and I had to spray my bed. Towels were yellowish
Beautiful main area and main dining area. Pools and beach areas were good.
Stayed in July 2022
Reviewed: 9 August 2022
Farid
EgyptThe staff are not professional and the wifi is slower than a turtle
Stayed in August 2022
Reviewed: 6 August 2022
Ali
EgyptVariety in foods ,washroom tools and smelling at the main restaurant.
All were perfect except below issues
Stayed in August 2022
Reviewed: 27 July 2022
Ahmed
Saudi ArabiaNONE
every thing was perfect
Stayed in July 2022
Reviewed: 20 June 2022
Susanne
NetherlandsAlways enjoy staying in Aladdin. My favorite hotel in Hurghada with exceptional staff and good facilities.
Stayed in May 2022
Reviewed: 19 May 2022
Ahmed
EgyptAnimations are more suitable for the foreigners ( but it may be due to the majority of the guests during my stay were germans and Russians)
Very kind ,professional and welcoming staff. Very clean and organized facilities Wonderful Aqua park specially the kids part Astonishing sea view (clean and spacious) Clean restaurant (delicious meals and helpful kind staff) I much recommend this resort for vacations and holidays for couples ,families (specially kids) and friends.
Stayed in May 2022
Showing 1 – 25
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