Sheraton Road, 85411 Hurghada, Egypt
#142 of 223 hotels in Hurghada
Guests' ChoiceBased on 227 hotel reviews
7.9Cleanliness
7.9
Comfort
8.0
Location
8.9
Facilities
7.7
Staff
9.0
Value for money
8.5
Free WiFi
5.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 March 2024
Prasad
Sri Lankayour meals options better change to some Asian Meals types also , when groups from Asia staying your hotel.
Start from the Reception throughout the stay support from all the staff was excellent. Mr William and the all other staff at reception give the any help you need fast, the rooms are ok with little negligible issues with the aircon switches, but we have to understand all over the world hotel trade safered from the Covid and still in recovering period. I recommend to anyone to visit this Dixon Roma when visiting Hurugada . thanks all see you very soon
Stayed in February 2024
Reviewed: 29 February 2024
Denca
Czech RepublicThe personal was excelent, the food was top 👌and treating from the staff was great❤️the bar at the hotel and at beach was so friendly and kind ☺️love it 😍see you soon guys ☺️
Stayed in February 2024
Reviewed: 21 February 2024
Zhamilya
KazakhstanEverything was just fine!
I want to thank Dexon Roma hotel for Incredible vacation. We have very cozy room with sea view and every day cleaning. I want to thank front office manager Emad for the compleliment and the high level service. Sherif and Said managers were very kind and polite. I lost my phone in a taxi and guys helped me very much to find and get it back. The food was quite good. The Eden beach in 5 minute by walk. I strongly recommend this budget hotel for staying in Hurgadha. Thank you very much!
Stayed in February 2024
Reviewed: 19 February 2024
Valeria
ChileEverything, the room with view to the beach, staff helpful and friendly and the amazing private beach with bar Also the food and drinks were really good.
Stayed in January 2024
Reviewed: 11 February 2024
Xingqing
ChinaNo water , need to pay for it
Good location
Stayed in February 2024
Reviewed: 2 February 2024
Islam
EgyptThe rooms were dirty never cleaned. The houseman cared more about making decorations on the bed out of towels that were never change the whole time we were there.
The location and the chef who made our eggs in the morning as nothing else was edible. The chef also made us fresh pancakes. Top chef!
Stayed in January 2024
Reviewed: 2 February 2024
Karim
EgyptGood hotel and friendly staff especially Mr Onsy in the front office and the room is clean and sea view
Stayed in February 2024
Reviewed: 1 February 2024
Omar
EgyptBars and drinks was good all in genral was perfect thanks guys for help and for great service
Reception was amazing,wonderful greating and hospitality ,house man Mostafa is so kind and helpful it's my first time and not the last big thanks for the reception team and the great service
Stayed in January 2024
Reviewed: 14 January 2024
Tarek
LebanonBeach access Maintenance Elevator Wifi not available Hotel card not available only one card
The employee of the reception was amazing and advise me a lot . But the hotel not in beach and they don’t have any access and if you need to enter the beach you should go to another hotel make access then enter Price not bed in this area but hotel need a lot of maintenance and they are maybe one star not more than that
Stayed in January 2024
Reviewed: 3 January 2024
Mohamed
EgyptMy favorite hotel in hurghada and many thanks for mr.Onsy he is wonderful
Stayed in January 2024
Reviewed: 2 January 2024
Robert
United KingdomVery helpful staff. Food varied and freshly cooked. Friendly staff leads to a nice and relaxed atmosphere.
Stayed in December 2023
Reviewed: 26 December 2023
Mohamed
NetherlandsGood location
Stayed in December 2023
Reviewed: 23 December 2023
James
United KingdomQuality of food sorry
The location it’s useful as is in the centre ,, The reception team and restaurant and animations all of them awsome,, special thanks to all names of hassan in restaurant and mr sherief and ansy in reception and mizo , abdallah,shahd , thanks all.
Stayed in December 2023
Reviewed: 22 December 2023
Ahmed
EgyptThe breakfast buffet needs some additions. ( just a suggestion )
The place is very nice for 3 star hotels. I would like to thank Mr. Anas at the reception desk for fulfilling all your requests. My sincere thanks and appreciation to the House Keeping Department, and I especially thanks to the female Intisar (Soso) for the attention and cleanliness of the room, and also her colleague Ali Thanks you soso for everything
Stayed in December 2023
Reviewed: 21 December 2023
Mohamed
EgyptNice hotel and very helpful staff specially mr.onsy and ms. Sahr
Stayed in December 2023
Reviewed: 21 December 2023
Ahmed
EgyptThe place is very beautiful. The staff is friendly and meets all your requests according to the capabilities of the place.There are good shows from the entertainment team.
Stayed in December 2023
Reviewed: 10 December 2023
Hawre
NorwayThe smoking over all in the Hotel I don’t liked because I didn’t smoke but it’s good for someone smoking.
Staff are very nicely and location was very good it’s is located in the heart of Hurghada .
Stayed in December 2023
Reviewed: 23 November 2023
Vlastimil
Czech RepublicNice place in city center. With own beach. Very nice people- especially thanks to Mr. Emad and Ms Sandy
Stayed in November 2023
Reviewed: 4 November 2023
Tiberius
GermanyTo be honest I’m not the kind of person that thinks that the furniture should be taken home…but some others think so…
The staff and the ambiance was great!
Stayed in October 2023
Reviewed: 15 October 2023
Peter
EgyptNothing.
It was a nice holiday at dexon roma. It exceeded our expectations. I just didn't go to a hotel that has high value like this hotel . Thanks to Mr.emad for the free upgrade to Sea View room. The room was really comfortable, and the bar team was awesome, especially kerolls ,fady ,osama ,saher, and ahmed. Really, all of them were great 👍 and the hotel was located in the middle of the city. You are near to the marina and downtown. Also, the hotel has access to an awesome beach in front of it. It's like Beach City, not just a regular beach. All the staff were amazing, everyone was very helpful. I won't regret coming every holiday.
Stayed in October 2023
Reviewed: 14 October 2023
Peter
EgyptNothing so far.
It's my third stay at this hotel. Mr.emad, the reception manager, was supportive he gave us a free upgrade to a sea view room, and also, sahr and aber and sayed all of the reception team was very helpful. The room service was cleaning the room really well. The bar team was awesome kerolls, osama, fady and ahmed heshmat all of them was nice at mixing. The restaurant team was so nice, especially saher also the food was very delicious. The location was awesome. You are literally in the middle of the town. You just have to walk everywhere it was so walkable area. The sea beach was great. You can see the corals there. The animation team was so active and friendly that they are doing great shows every day. Absolutely perfect hotel with great value. Thanks for all the staff for the nice holiday.
Stayed in October 2023
Reviewed: 14 October 2023
Peter
EgyptNothing everything was perfect 💯 according to the price you pay.
Actually everything so far was absolutely perfect the reception manager Mr.emad was very helpful when we needed anything he was there for us he gave us a free upgrade to a sea view room (special thanks to him) and the food was delicious you can't really tell that you are in a 3-star hotel saher from the restaurant team was so helpful and kerolls and ahmed heshmat from the bar they were really so good . The location was near to everything. I was in the middle of hughada, and the hotel price is so low according to the value you get. That's what we liked the most. The sea beach was so close you get there just by going the other side of the Sheraton St. I see some guests put bad reviews on the hotel. Maybe they expected they would get a seven stars hotel service by just paying a few dollars. Some people just don't see what they actually pay, or they give reviews by high expectations, not by the value of the hotel anyway it was an awesome experience for me and I'm looking forward to come again and again.
Stayed in October 2023
Reviewed: 30 September 2023
Ahmed
EgyptExcellent value for money Hotel, friendly staff, tasty food, overall a mesmerised experience and exceeded my expectations. Thank you Mr. Emad for your world class customer service. I will come again :)
Stayed in September 2023
Reviewed: 28 September 2023
Rafa
BrazilThis hotel looks like an abandoned haunted hotel from the movies. It's dark, with very few employees and broken stuff all around. We got the all inclusive package, so our first impression was having lunch. And there was a man at the buffet controlling the amount of meat served (to an all inclusive guest!). Ok, let's go to the room. We enter the toilet to check and looks OK at first sight. Not that dirty, but when we use it there's rest if VOMIT from a previous guest. The situation was so ridiculous that me and my wife just laughed of being in such a terrible place. Pool dirty green, of course. Alcohol beverages served in a small plastic cup (after the first we just gave up). But the absolute worse was discovered that one door from our room led directly to another room, WITH NO LOCKS! We opened it to know what door was that and there was a guest sitting in his bed. The most awkward/scary/unsafe room I've ever been. So we got back to our room, try to "lock" the door from inside, moving a table and just decided to leave the hotel the next morning. Don't ruin your vacations. There are other options nearby. Just don't even consider this place.
Absolutely nothing. Terrible experience from the first to the last second inside this hotel.
Stayed in September 2023
Reviewed: 27 August 2023
Kariem
EgyptThe guests are very low standard The hotel is NOT beach front as said but has an access to a puplic beach The food is not good and also not bad but very small varietys Tge restaurant stuff i can't judge the all but the is one called " Islam " was sooo impolite and not helpful
The hotel looks good but need some maintenance ... the best thing in the hotel is Mr. " Wanas " the manager.. he is so polite and good welcoming
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content