The facilities are a little bit old but comfortable.

The staff was great from Mr. Amr the receptionist to everyone there.. friendly people and always smiling and happy to help.

Stayed in May 2024

1. The nuisance “mahraganat” song some staff turned on loudly at night at the beach “for themselves”. It really doesn’t keep up with a 4* star resort level . 2. Some staff scream and yell at one another while guests are trying to relax in tranquility . Very unprofessional of those staff and the management should provide them with some sort or form of training 4. The restaurant staff were grumpy. They should smile at the guests even if they are having a bad day at the office

The beach is stunning Rooms were clean The receptionists were helpful

Stayed in May 2024

Stuff of the Reception are tough and aggressive Food and drinks are very pour

Location and beach

Stayed in February 2024

Reception staff are so tough and aggressive (Amir)

Very good beach and animation team

Stayed in February 2024

The food

The beach, the location

Stayed in January 2024

The housekeeper, he was the worst experience I've ever had, He always chose the time when I'm in the room , so I had to leave the room so he can clean. I understand the concept of tipping. I gave him money anyway. Last time they used to clean the room while I'm outside. I was grateful to come back to a clean room. I used to tip them every day because I was grateful for what they do. But this guy keeps asking, "Do you want to clean the room or not. He had never changed the blankets , even though I paid him every time he cleaned. In my last couple of days I asked him not to clean. I preferred to stay in a dirty room rather than waiting for him to clean as he always waited while I'm back from the beach . Instead of me taking a nap, I had to wait for him. He turned my vacation to hell. He was the only downfall of the hotel. Because of him I'll never come back to the same hotel.

The staff were amazing, the beach the food.

Stayed in January 2024

A little bit ( but just a little ) food service XD.

The place has got perfect location and amazing, comfortable room ( at least mine ;) ).

Stayed in December 2023

Liked

1st visit in Egypt

Stayed in December 2023

- They should do some efforts on food quality and varieties. - Heated pool is not heated enough , optimum should be 25c° to 28c°,I think it is under 20c° the day I used it . - 3 hours working time per day for kids aqua, is not enough.

- Close to Naama bay - Staff is very friendly and helpful, special thanks to front office team . - Magnificent sandy beach. - kids area is nice . - Night and beach entertainment is full of joy and youth spirit.

Stayed in December 2023

OMG – FOOD! No no no ! Stay away if you want to have a good food - you won’t find it in Gafy. I think Gafy, for some reason, doesn’t pay attention to so many negative food reviews. Food: poor quality (only had 1 breakfast, and you almost need to beg for drinks). If you book this hotel, be ready for a really poor quality of food. That’s the only reason why this hotel is empty and receives poor reviews. Time to sack the cook and rethink the menu, guys. On top of this, the staff looks really, really underpaid. The guys appreciate any tips but seem to be sad and not present…. It feels sad to watch.

The location was excellent; the rooms were akin to those in a budget hotel, but I can't complain you get what you pay for – room was clean and close to the beach, not too far from the town center.

Stayed in November 2023

The location was very good Staff was very kind, especially Mr. Walid in reception and also restaurant staff, they were helpful and supportive

Stayed in November 2023

The service at the reception is slow.  If you have to ask a question, you have to wait a very long time if the employees communicate with each other.  The air conditioner in the room did not work for two days, it was impossible to sleep.  Sandy beach, when the sea is rough, the water is very cloudy.  There is practically no snorkeling.  There are some damaged corals.

The hotel is in a good location. There are many shops and cafes around. There are comfortable sunbeds on the beach. Most of the service staff are pleasant, smiling, helpful. Only breakfast was included in the price of my room. The service in the restaurant is pleasant, the food is not bad.

Stayed in November 2023

Stuff need to me more helpful Animation team is poot than before

Room location was so good One of stuff called sayed his way is so good and so helpful and good in solving problems

Stayed in October 2023

I did not like the breakfast tastes . This is first time I saw line to drink tea or coffee in the breakfast and the person who called Ashraf responsible for drinks was disrespectable in his dealing with guests.

I really love the great location , sea , pools

Stayed in September 2023

Rooms are clean with a reasonable area, clean wide beach, welcoming and helpful staff, excellent location close to everything you may want to do

Stayed in September 2023

Food quality is a little bit poor

Front office r so helpful especially Mr waleed and Mr sayed

Stayed in August 2023

The cleaning level needs improvement. The smiling of pathroom towels was not good. Shortage in the pool snacks

Aqua Park and Aqua Park team, the towels crew. The beach was cool, the night party was great.

Stayed in August 2023

The food was not tasty....but you can have a plate to eat something.... cleaning could be improved .. the price for the late check out was almost a night fees ...and they refused to give us late check out and we had to wait for our flight 4hours in the hotel without a room .

The location for the hotel was exceptional 😄...most thing we like was Mr.Gina El Gafy the owner of the hotel ...she was nice and smiling and friendly and welcoming....the sea was good and the size of the room was good ..fruit basket was a good touch

Stayed in August 2023

I liked the beach and location only in this hotel

Location is very good but if I talking about food it was not good enough

Stayed in June 2023

Housekeeping was not so good & and they always forgot to bring some room staff daily till I request it like shampoo ,shower gel , drinks tray , mini bar No breakfast / lunch / dinner boxes to takeaway my food to eat on the beach/ pool even in my room Late checkout is not available even for one hour

Very good location with very nice beach ⛱️ 👌 & swimming pool also was awesome Life guards were so friendly and helpful The receptionist was so nice & friendly & helpful

Stayed in July 2023

Food not good, parking is too tight

Room is good , stuff friendly

Stayed in July 2023

Food, no taste no varieties

Staff , clean

Stayed in July 2023

The food would run out and the guests were unorganized during food times. We were promised snacks but were told it ran out 2 times. The staff need to help organize people and keep them in line as people kept budding others which was very frustrating.

The food was great and the location exceptional. All the staff members were very nice and helpful. We didn't have issues with check in and in fact they allowed us to check in a few hours earlier which was very thoughtful! The best thing was the fact that the resort is right on the beach!

Stayed in June 2023

No proper all-inclusive bar on the beach and the one on pool operated till 22:00

I had an absolutely wonderful experience at Gafy Resort! The exceptional service provided by Mr. Walid in the front office, Mostafa at the pool bar, Chef Mohamed, Mr. Ibrahim, the security staff, and the lifeguard made my stay memorable. I must also mention Mr. Amr in the main restaurant, who was incredibly friendly and cheerful. His delightful presence added to the overall enjoyment of dining at the resort. I highly recommend this hotel and look forward to returning in the future. Despite a minor issue with Rami in the front office, Mr. Walid handled it with professionalism and ensured a great experience.

Stayed in June 2023