221 El Hegaz Street, Heliopolis, Heliopolis, 11511 Cairo, Egypt
#424 of 511 hotels in Cairo
Guests' ChoiceBased on 1098 hotel reviews
6.6Cleanliness
7.1
Comfort
7.1
Location
7.9
Facilities
6.7
Staff
7.7
Value for money
6.7
Free WiFi
7.1
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End of dialog contentReviewed: 23 May 2024
Asmau
NigeriaIt was a good & welcoming hotel. The staffs always try to make sure you are comfortable more especially Martina & Ahmad
Stayed in May 2024
Reviewed: 18 May 2024
Marko
CroatiaN/A
Very good people on reception
Stayed in March 2024
Reviewed: 18 April 2024
John
United KingdomThe staff were very welcoming and accommodating, the room was spacious and the bathroom was fine. The seafood restaurant (Sennara seafood) adjacent to the hotel was excellent.
Stayed in April 2024
Reviewed: 16 April 2024
Omar
LebanonNeeds more work on cleanliness of the rooms and maintenance of the bathrooms
Friendly staff and nice location
Stayed in April 2024
Reviewed: 22 March 2024
Hazem
EgyptThe juice in the lobby was awful . Bathrooms on the ground floor lack soup 🤔.
Ahmed Zain and all the staff did everything to make my stay comfortable. It's nice to have Sohoor delivered to my room .I will definitely stay there again.
Stayed in March 2024
Reviewed: 7 March 2024
Osama
EgyptStaff were so helpful and friendly Room facilities working so good Ahmed the receptionist was super friendly with a great smile to make you feel you’re in your own home. There’s another receptionist unfortunately I can’t recall her name she called us to check on our stay and satisfaction also if we’re happy with our room
So close to the airport in a great neighborhood
Stayed in March 2024
Reviewed: 7 March 2024
Mohamed
United Arab EmiratesNothing
everything was perfect
Stayed in February 2024
Reviewed: 6 March 2024
Dr
KenyaSmorkings
Proximity to twn & breakfast
Stayed in March 2024
Reviewed: 25 February 2024
Nura
NigeriaNo tea bags and bottle of water in the room
the rooms are okay
Stayed in February 2024
Reviewed: 23 February 2024
Abhishek
United Arab EmiratesAt time Air con is bit problem
The service of the staff specially Linda at the Reception. She is always warm and exceptional. Very friendly staff.
Stayed in February 2024
Reviewed: 9 February 2024
Juan
SpainCan't ask for nothing more for that price.
Good situation close to the airport. That's what I needed. Clean room and good price. I spent the rest of the day in Cairo taking a taxi from the hotel and back. Far form the center but close to the airport.
Stayed in February 2024
Reviewed: 6 February 2024
Tarek
Bosnia and HerzegovinaNoise and smoke coming from adjoining room. Also lack of slippers and floor rugs in the room.
The bed was very comfortable... The water pressure and temperature in the bathroom were perfect. Also the breakfast was very good with enough variety.
Stayed in February 2024
Reviewed: 28 January 2024
Jack
United StatesSome noise
Very good
Stayed in January 2024
Reviewed: 18 January 2024
Galina
EgyptLobby is old
Rooms are renewed
Stayed in November 2023
Reviewed: 2 January 2024
Maha
Saudi ArabiaI think some of bed sheets need to be changed for it becomes very old and i already informed Tania the supervisor Other wise the hotel is 3 stars facility
The staff are helpful i would like to thank Linda the receptionist , Tania room supervisor and Randa our house keeper Who works in efficient way with always smily face which makes you optimestic Food was not bad and There is a cheff to make all kings of egg. Beside the hotel there is fish resturant name sanarah
Stayed in January 2024
Reviewed: 15 December 2023
Ismail
TurkeyRoom was not clean when entered to room.
Stayed in December 2023
Reviewed: 10 December 2023
Captain
YemenThe reception staff
The reception staff
Stayed in December 2023
Reviewed: 4 December 2023
Catherine
United Arab EmiratesNone
Cleanliness of the place and friendliness of staff
Stayed in December 2023
Reviewed: 25 November 2023
Alexander
UgandaTV channels could be more international Information about hotel is shallow you need a brochure to show all services like dinning , bar No recreation facilities Restaurant is on floor 8 locating it not that easy lifts stop at floor 7
Affordable price Comfortable room
Stayed in November 2023
Reviewed: 24 November 2023
Prins
CanadaThe A/C tempreture was fixed regulated, the tempretre control was disabled i think, could not reduce to 21 or 22, when question about it, the answer was its centrally controlled! bit too warm............
for me the Location close to the airport. it was a night stop before the flight
Stayed in November 2023
Reviewed: 23 November 2023
Farid
United KingdomThe shower cubical is too small.
Very convenient for airport transfer , 15 minutes away if no traffic. My flight was 9am so left hotel at 6.40 and got to hotel at 06.55. Has all the amenities in the room
Stayed in November 2023
Reviewed: 18 November 2023
Rawshan
KuwaitA lot of long hair residuals on blankets and pillows after cleaning, which tell the level of cleaness. Single elevator. There is no iron in the room. Only you can request laundry service at extra charge. The view of the room on booking was misleading. It said city view, but in fact, it was a small kichen-size window overlooking a side view of the next building.
Location was good for my needs. Staff were helpful.
Stayed in November 2023
Reviewed: 15 November 2023
Adrian
South AfricaConvenient location, good breakfast, staff helpful.
Stayed in November 2023
Reviewed: 13 November 2023
Pmm-guest
United StatesWe booked four rooms. One of them had a shower that didn't work Another room had a small shower in which the walls moved from the place and it flooded the bathroom, also her mattress was not clean
Location near airport was good. Good restaurant at the top of the hotel and pharmacy nearby. We were looking for no frills stay and we got it
Stayed in November 2023
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