Food could be better. I guess that’s normal in a buffet system, but I was expecting more quality and options. WiFi was really bad as well. Drinks were also just “OK”

Staff was super friendly. Pool/Beach area with comfortable seating and since it wasn’t too busy, we didn’t have problems always finding a good place to be. Entertainment team was also super fun, always with lots of activities

Stayed in May 2024

The toilets were sometimes not very clean (more so outside next to the beach and the other one next to the snack bar) but otherwise it was very nice.

The hotel and the location was stunning. Great entertainment, facilities, friendly staff, good food. The views on the beach were beautiful.

Stayed in April 2024

Nothing everything was perfect

The staff was very friendly and the quality of food was above our expectations

Stayed in May 2024

The staff is very kind and the resort is very clean and luxurious. The food was decorated nicely and was also very tasty

Stayed in April 2024

Not to many options for dinner

The staff was very friendly.

Stayed in April 2024

The food at the pool bars isn’t great. Buffet is awesome and varied. The entertainment is cheesy but good at the same time and the service is great

I was a little worried after reading some reviews but I actually loved it

Stayed in April 2024

Very good Service

Stayed in April 2024

Kind of some food every night.

Staff very friendly, close to airport, beach front.

Stayed in April 2024

They should improve the activities of the night I got sick on last day, I am not sure it was food or water I have cramps / pain in my stomach, so weird because I never felt this before.

Everything was good, service, food, drinks, pool area

Stayed in April 2024

The cost was a bit too high....

The vibe and style of the hotel starting from the lobby followed by the simple and amazing rooms and the neatness of the place

Stayed in April 2024

Nothing

- incredible room with a huge bathroom and balcony - Incredible service, particularly in the buffet restaurant (Thank you Mahmoud) - Amazing thai massage by Nana and Didi at the spa - Food in the buffet restaurant was always so amazing and all the staff there were lovely! Thank you, chef! - This hotel is beautiful and its service, facilities, and food truly deserve to be a five star. One of the best hotels I’ve ever stayed

Stayed in April 2024

Awesome

Stayed in April 2024

We had Deluxe room and one of the room overlooked the staff road where garbage carts were often driven, which often made the room noisy. Our daughter waked up couple times because of this noise. Drainage in the shower was really slow so water didn't drain properly and they could not fixed it after the call to reception so we were living with this issue during whole stay.

Really good service, very friendly staff, klean territory, good food, sandy beach useful for chidrens. Nice kinder club with very high professional Nadia, who is really good with childrens and my daughter loved her. Big comfortable room with pool view. Good animation team who is realy active and friendly. My separate kudos to the bartender working on lobbi bar, he is really energetic and happy to make different drinks on demand.

Stayed in April 2024

I loved the whole stay. I had an issue with my room and although the hotel was booked out, the hotel manager and reception team did the most to allocate us to a better room and we loved it. Thank you to all the staff for being so lovely and attentive. This isn’t my first time at Jaz and it definitely will not be my last.

Stayed in April 2024

Very nice hotel and amenities, very close to everything also such as airport and malls!! Great team, especially Heitham from Aqua Restaurant very helpful and great service!

Stayed in April 2024

Nothing

The hotel was very clean and the food was delicious and had lots of varieties. The beach was very nice and had privacy.

Stayed in April 2024

All is perfect really. The service is really good, thanks to the master chef as he was in the dining halls himself serving people and taking care to all details. The rooms were up to date and the furniture is very nice. The food is really really good compared to many other hotels. Lots of options and the quality is excellent. The pools are clean and the vibes are really good. One of the best experiences for me in Hurghada.

Stayed in April 2024

Nothing.

From the moment we stepped foot at Jaz Casa Del Mar, we knew we were in for something special. The beautiful scenery was only surpassed by the warmth and genuine hospitality of the entire staff. The personnel at Jaz Casa Del Mar are the true stars of the show. They go above and beyond to ensure every guest has an unforgettable experience. From the friendly faces greeting us at reception to the attentive wait staff who remembered our preferences, every interaction was delightful. A huge shoutout to Nancy [ reception], Abdel Rehim [ Palmera restaurant] , Hassan , Samuel and Ayman [ Aqua restaurant ], Hossam [Le coucou ], Mohamed and Ayman [ Beach Bar]. They always had a smile and a kind word, making every moment special. The animation team kept the energy high with fun poolside activities and engaging evening shows. A big thank you to Body, Sonic and Timor, for their energy creativity and strong character. The staff at Jaz Casa Del Mar took the time to get to know us as individuals, treating you like you are the only guest in the hotel, not just another room number. This personalized touch made us feel truly valued and welcome. Special thanks to Mr.Kareem [ F And B assistant manager] , very keen about our special food needs, and everything regarding our stay. Mr, Mohamed Said, for his significant help on our last day easing our check out and our airport transportation. My experience at Jaz Casa Del Mar was nothing short of extraordinary, thanks in large part to the exceptional personnel who make this hotel a true gem on the coast. Their dedication, professionalism, and unwavering commitment to guest satisfaction set a standard of excellence that is truly commendable. I cannot recommend this hotel highly enough, and I eagerly anticipate my next opportunity to return to this haven of hospitality. Maryan Mikhail.

Stayed in April 2024

Nothing

Everything Was just Perfect and on Point, the Staff were super Professional and super friendly, the amenities and the restaurants oh lord were amazing, thank you for each moment, just perfect.

Stayed in April 2024

There is not enough children's animation, team games for children

I spent an excellent week with my family in Jan Casa del Mar: great location, 10 min from airport, promenade beautifully lit in the evening with many souvenir and other shops right in front of the hotel entrance, the hotel has a large well-kept area with several swimming pools and comfortable sun loungers and umbrellas everywhere, delicious varied food, cozy spacious rooms with comfortable beds (mattresses), funny animation team and very attentive and helpful staff!

Stayed in April 2024

Yes

Stayed in April 2024

The food varieties and the quality of food verse money is not good

The facilities and it is a cosy

Stayed in April 2024

Nothing at all

We enjoyed everything

Stayed in April 2024

Nothing, everything was amazing

Excellent stay, clean, staff is very helpful Beach is amazing The buffet had a lot of variety.

Stayed in April 2024