None

The hotel is fairly clean, breakfast is very good, it is situated in the centre of cairo,we Walked to most of paces of interest

Stayed in January 2024

I'm just not a big fan of the Downtown area. But for those who like it, it's great location. I stayed for necessity for business and it was great for that

Hot running water with good water pressure - something unusual in Egypt at times. Very clean and comfy

Stayed in December 2023

Not very clean. Moscitos in the room. Very unconfortable bed. No wifi at room.

Good breakfast.

Stayed in March 2023

too many Mosquitoes in the Bedroom and every where ( restaurant + Lobby ) I had to buy an Insect spray .

location

Stayed in November 2022

the breakfast is good

The staff is good

Stayed in May 2022

MY 1 MAJOR ISSUE IS WITH BOOKING.COM ITSELF, RATHER THAN THE HOTEL. THIS WEBSITE ADVERTISED AND CONFIRMED A PRICE PER NIGHT, BUT WHEN I LOOKED AT MY CC BILL, I WAS SURPRISED TO FIND THAT PRICE HAD INCREASED—SIGNIFICANTLY. WHEN I LOOKED INTO IT, I NOTICED THAT THE PRICE HAD INCREASED FROM USD$210, TO USD$270—AN ALMOST 25% INCREASE THAT I WAS TOLD WOULD BE THE LOCAL VAT. AS ANY TRAVELLER KNOWS, THIS CHARGE IS USUALLY AROUND 14%. HOWEVER, WHEN I GOT TO HAPPY CITY AND INQUIRED ABOUT THIS EXTRA CHARGE, THEY SAID THEY KNEW NOTHING ABOUT IT AND THAT IN FACT THIS WAS A MARKUP FROM THE WEBSITE. FOR THAT REASON, I WOULD SUGGEST PERHAPS BOOKING A NIGHT OR TWO THROUGH THE SITE IF YOU MUST, BUT BOOKING THE REMAINDER OF YOUR STAY DIRECTLY WITH THE HOTEL WHEN YOU ARRIVE.

The hotel itself my expectations. It is a mid-tier hotel, but much better than many for Cairo standards. The staff probably make the experience that much better. They are always kind and helpful and try to answer any questions you have. The facilities are clean (especially by Egyptian standards) and the maintenance staff do a stand-up job. The breakfast is pretty good and there is a decent amount of choices. If you know anything about this country's tap water, you would probably avoid drinking the juice. Contrary to the listing, there is no WIFI anywhere except the lobby and probably because so many others are using it, it's quite slow. However, that's also common of Cairo and I actually found it to be as fast as the 4G Data network of the major carriers. The rooms are fairly small but air-conditioned well, which is very important in this Cairo heat. A somewhat iconic feature of the hotel is their rooftop bar, a rare gem in this (mostly dry) city. It's got excellent views, an array of munchies, and a couple different kinds of local beers. If you're looking for a lowkey, unpretentious spot to relax after a day of this city's bustle, I would highly recommend it. My favourite part about this hotel is its location.

Stayed in August 2021

Great location, very clean room and spacious bathroom, staff very helpful and freindly especially Mohamed at the reception and breakfast was excellent

Stayed in January 2024

La gentillesse du personnel et de la direction, la situation centrale de l'hôtel.

Stayed in February 2024

The room is a bit expensive compared to the other properties in Cairo.

The staff is very ok

Stayed in January 2024

Excellent service and clean near everything easy to get to everywhere underground near by friendly staff I highly recommend

Excellent service and clean near everything easy to get to everywhere underground near by friendly staff I highly recommend 👌

Stayed in October 2023

Everything 😔😔😔

Very bad (hostel) 👎

Stayed in May 2023

Nothing

All in all was fantastic. Mr Maher and the rest of the staff were beyond my expectations. This is my favourite place in Cairo for many Years. Thank you Happy City staff for your all your help. Nouby Hassan. London UK

Stayed in September 2022

I don’t like specially the reception. We are more than 5 times repeaters in happy hotel only this time is very bad experience. We called the reception before we booked in booking.com they said no vacant better booked in booking, then we booked it in booking then we came in hotel at 15;30 pm and reception told us NO Vacant room how come?? They are lier… we thought that we can rest once we come in hotel because we are from Hurghada and directly in hospital after hospital direct in hotel. We thought all will be well but it was so hilarious… if we didn’t call the booking.com they will not find room for us.. so disappointed

Only one thing I like only the people in restaurant they are helpful

Stayed in August 2022

Everything about my stay and place was very bad and not clean at all

Nothing

Stayed in May 2022

Location is close to downtown. The room is big and clean and cosy.

Stayed in December 2021

It's cosy and the room is large

Stayed in December 2021

First we have been informed that there is no more places although the reservation is already confirmed. They apologized many times that's their mistake, and the only option to upgrade the reservation with paying extra money. I did it because it was so late and I was so tired. I belive my comment here is better than complaining.

Friendly staff

Stayed in December 2021

All good

Good location and attractions city center all nearby

Stayed in November 2021

Too much traffic too much noices Room view to the main road The hotel as if smoking area even the lobby Next time I will ask for non smoking room

Hotel location is very good nearby offices Sudan restaurants opposite the hotel Staff welcoming was a great

Stayed in September 2021

location

was homey and friendly

Stayed in August 2021

None

Location, cleanliness

Stayed in August 2021

Nothing

Everything

Stayed in August 2021

Starting from the receptionist who had to check out our booking that has been created 7 hours in advance, the security guy with the white bear is really rude, the hotel is not representating any sort of hospitality service at all, we found plastic spoon left dirty on the sofa while we have been advised that the room is ready & inspected. It looks like a mafia within the property & very weird place to host people yet I got to mention Ghayeth, the respectful bellman as well as the friendy lady from the housekeeping who were supportive enough.

Stayed in June 2021

There are no comments available for this review

Stayed in January 2024