Safaga Road km-12, Hurghada, Egypt
#132 of 223 hotels in Hurghada
Guests' ChoiceBased on 495 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
10.0
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End of dialog contentReviewed: 22 May 2024
Mahmoud
EgyptIts not disadvantage but may be variety in breakfast and lunch can be more better Maybe will be better if their wifi in rooms Last thing reception staff can be more experience in replies to avoid any misunderstanding with guests
Amazing location , very clean hotel , friendly staff , tasty delicious food and really hotel is service towards value should thanks Mr. Hamdy , Mr. Hamada for there support and helping me in anything or event i want to do also Mr. Abed and chef ahmed Mr. mahmoud in restaurant so friendly people and also Mr. Mahmoud from reception for his support to solve problem with reception staff
Stayed in May 2024
Reviewed: 11 May 2024
Ayman
EgyptIt's more of an opportunity for improvement; the variety of the food
The receptionist was very professional, helpful and polite despite the check-in rush hour The view of the room was spectacular
Stayed in April 2024
Reviewed: 20 April 2024
Daria
GermanyI had a fantastic stay at this hotel! The food was delicious, and the staff were incredibly welcoming. Though facilities weren't new, they were well-maintained. Perfect for a relaxing vacation!
Stayed in April 2024
Reviewed: 18 April 2024
Robert
United KingdomGood great , staff very friendly and helpful. Lovely people. Great having Harry Nass watersport centre on beach and they were brill to. Only thing didn’t like was the local wine is pretty bad , and smoking around hotel , plus why are Russians allowed in to Egypt ?
Stayed in March 2024
Reviewed: 15 April 2024
Sally
EgyptThe reservation amount was deducted twice The lunch & dinner weren’t always tasty and some items seemed to be taken from the previous’ day’s buffet, the toilets can be improved
The calmness , the greenery, the weather , the mood, the breakfast, the service & the staff were helpful
Stayed in April 2024
Reviewed: 12 April 2024
Haytham
EgyptThe food was horrible, doesn’t even stand for one star hotel. If they improve the food quality and taste this hotel will be perfect
The receptionist Hisham did a great job in check-in process and he upgraded us. Everything is nice in the hotel including beach and pool and animation team.
Stayed in April 2024
Reviewed: 1 April 2024
Maritza
Brazilthe taxi service is very harassing and abusive
The staff are very friendly and helpful, the hotel has several all-inclusive activities and the food is wonderful.
Stayed in March 2024
Reviewed: 12 March 2024
Dovydas
LithuaniaCould give more options for different la carte restaurant as we stay only 4 nights so we could use only one.
The people. The rooms the pool, all was nice :) dinners are also good, food have many selection. Animation team is very good!
Stayed in March 2024
Reviewed: 4 March 2024
إسلام
EgyptNo WiFi at rooms
Perfect
Stayed in February 2024
Reviewed: 4 February 2024
Barbara
United KingdomIt came as a shock to someone from the UK where smoking is banned indoors in public spaces to come somewhere where smoking is allowed in the reception, lobby, bars and entertainment areas (though not in the restaurant). This reduced my time spent in the lobby/entertainment/bar areas in the evening, which is a shame as it's the only place where there's free WIFI (and of course where I could access the all-inclusive drinks menu) - it was too windy/chilly to sit comfortably outdoors in the evening in January. This is a fairly common thing in Egypt though.
The resort is set out really well in separate blocks in very well maintained gardens - and it's very well signposted with signs lit up at night so you can easily find your way back to your room. Rooms are spacious and very well equipped. Everything was exceptionally clean, the staff were welcoming and efficient with great attention to customer service. The food was exceptional with a wonderful variety and quality of local, national and international dishes at each buffet sitting. The location is excellent and I was very happily surprised to be upgraded to a room with a sea view. Sunbed and seating areas on the private beach have everything you need and there's easy access to boat trips etc.
Stayed in January 2024
Reviewed: 3 February 2024
Mahmoud
EgyptStaff
Location
Stayed in November 2023
Reviewed: 17 January 2024
Vanessa
NetherlandsOld hotel that is not maintained Anything to buy or book extra is ridiculously expensive (taxi offered is 5x more expensive that taking a normal taxi, we needed tampons the ones at the shop of the hotels were sold 20eur the box of 8, boat trip and spa were about 2 to 3 time more expensive than online with pick up)
Beautiful sea Great heated pool Nice staff Decent food at the buffet
Stayed in January 2024
Reviewed: 16 January 2024
Arina
RussiaDuring the day sometimes there was a lot of music, the animation team was sometimes quite intense, which is probably fun for some people, we just wanted to rest peacefully and take time alone,so for us it was a bit much sometimes, as there is no quite spot on the beach to hide 😅
Really great spot, nice beach, super helpful staff made us feel very welcome. Marina especially really took care of us, and we extended our stay by two nights. Everything was quite perfect and the food was tasty.
Stayed in January 2024
Reviewed: 8 January 2024
Nesrene
EgyptOnly the hotel need small aqua park for the kids
I like everything, they upgrade my booking to sea view room and it was fantastic the staff everywhere in the hotel with smily face friendly, helpful and professional too, the front staff are cooperative The location , sandy beach and the pools are great also the hotel has wide green area with nice white building design give comfortable view The food with varieties , we are with all inclusive menu and enjoyed the clean and tasty food , celebration for the new year is continuous through our staying and we enjoyed it The animation team did great job day and night , the room is clean with comfortable bed , the hotel is good value for the money we paid really I will be back with my family soon
Stayed in January 2024
Reviewed: 6 January 2024
Jayasree
NetherlandsGood value for money, nice windsurfshop at the beach of the hotel.
Stayed in January 2024
Reviewed: 6 January 2024
Eric
SpainNothing
The best hotel room was good .food and restaurant are great .reception are hepful all the time and the best team in all over the world specially hisham
Stayed in January 2024
Reviewed: 5 January 2024
Beshoy
NetherlandsFood, staff, cleanliness and service were great!
Stayed in January 2024
Reviewed: 3 January 2024
Walaa
United KingdomMain restaurant food was not consistent; sometimes good sometimes bad. The selection of Salads and soups were always strange. Meat sometimes good but not always. Fish was mostly a lot better. Staff need to smile more; they seemed overwhelmed and more focused on doing things rather than also taking care of guests. More attention was given to foreign guests than locals; which should have been an equal welcome.
The beach, activities, and animation team really exert the effort to provide variety of activities.
Stayed in December 2023
Reviewed: 2 January 2024
Mina
EgyptFood is poor & reception team was not friendly
Animation team & hotel activities
Stayed in January 2024
Reviewed: 1 January 2024
Malak
EgyptFood
View
Stayed in January 2024
Reviewed: 1 January 2024
Amr
EgyptFood quality was not as it was before.
Amazing hotel, i had a Wonderfull memories in this hotel, this is the fifth visit, hotel stuff are very good. Animation was good.
Stayed in December 2023
Reviewed: 31 December 2023
Mohamed
EgyptThe main restaurant experience in general was below my expectations. The food could be better. A couple of times I went to one of the partitions inside the restaurant to sit and have my dinner but one of the staff ask me politely to go to the main partition because they started to clean the one I chose.
The reception staff are very friendly and helpful. They upgraded my reservation from standard room to family for free. They also handed me a dinner invitation for the oriental(or Italian) restaurant and one for lunch at the beach restaurant. I liked the beach capacity and the beach restaurant. The beach restaurant has some tasty fast food options. The animation team make very good activities.
Stayed in December 2023
Reviewed: 29 December 2023
Angel
SpainThe food is average and the shower is not that great. Rooms could be a bit cleaner
All inclusive is a great deal, private beach and warm pool.
Stayed in December 2023
Reviewed: 19 December 2023
Ahmed
EgyptStrand sandy Beach, pools and the amazing view.
Stayed in December 2023
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