Sharm El Mayah, 99999 Sharm El Sheikh, Egypt
#24 of 154 hotels in Sharm El Sheikh
Guests' ChoiceBased on 376 hotel reviews
9.0Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.4
Value for money
8.7
Free WiFi
8.8
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End of dialog contentReviewed: 28 May 2024
Valeriy
UkraineFood quality
Location, sandy beach, very polite personnel
Stayed in May 2024
Reviewed: 24 May 2024
Karamjit
United KingdomThere was nothing at all that we thought was missing. The only little negative (not directly associated to the hotel) but I guess as the activities center is part of the hotel this feedback is important. It was the quad biking experience. The pre-sale by the team on the resort was fine but when we got to the actual quad biking location there the people were quite unfriendly and trying their best to rip us off charging us $5 per scarf and saying we HAVE to buy it it's compulsory and then doing the same trying to force us to buy their photographs at the beginning (before the ride even started). They made us feel very uncomfortable and at unease. For that reason I said that I would not give them a review. But note to the hotel that it might be worth reviewing their activity partners as it can put people off having such experiences, which then falls on the hotel.
Everything was wonderful. From landing in Sharm el sheikh, the hotel bus took picked us up and as soon as we set foot in the hotel right the way to the end we we're looked after. The staff, the food, the beach, the facilities, the activities, the entertainment, the spa (massages are fab), everyone and everything was great and contributed to a memorable and relaxing stay. You expect sales at any resort but these were the best sales people, really focused on what you want/need and didn't force sell. The location was amazing too, we took a few visit to the old town which has been wonderfully done up. You feel safe in the area too!
Stayed in May 2024
Reviewed: 20 May 2024
Lisa
United KingdomThe staff and service exceptional
Stayed in May 2024
Reviewed: 19 May 2024
Ghofran
Saudi ArabiaNothing
The beach was awesome The beach bar was great Staff all over the hotel are very professional They celebrated my husband birthday
Stayed in May 2024
Reviewed: 17 May 2024
Joanne
United KingdomI didn't like having to go home!
The Food Is Excellent, always plenty of choice and Two additional restaurants that you need to book via the App The Hotel is exceptionally clean, the maintenance are busy everyday maintaining all public areas The Spa is Amazing...and really worth a visit The Staff...They are just the nicest People
Stayed in May 2024
Reviewed: 13 May 2024
Kulvinder
United KingdomThe friendly staff
Stayed in May 2024
Reviewed: 12 May 2024
Yatsenko
NetherlandsEverything was wonderful! The staff is at the highest level, the food is very tasty, all the events that take place at the hotel work great and complement the holiday with even more emotions. Overall, our vacation was a 100%+ success and all this thanks to the hotel and its staff. Thanks to the owner for such a wonderful place and good prices!)
Stayed in May 2024
Reviewed: 11 May 2024
Cinzia
United KingdomIf i have to say something i will suggest to put some music at the swimming pool area..everything is amazing nothing to complain about
Position top..one side the old market and other side a beautiful sandy beach..staff amazing always ready to help and they speak good english..thanks to the reception guys expecially Farouk that took care of us explaining everything very clearly..a special thanks to Mohamed at the pool bar that work by himself all day and night very hard giving a 5 stars service and always smiling..2 quite pools and a beach at 2 mins walk..food very good ,large buffet and different very often.good size room with a nice view..everything here is amazing very recomended..
Stayed in May 2024
Reviewed: 10 May 2024
Hatim
Saudi ArabiaThe Stuff Is So Respectful And So Awesome I Never Seen So much Respectfully Stuff Like That Those Guys Were Awesome And Made This Beautiful Resort Even Better.
Stayed in May 2024
Reviewed: 6 May 2024
Fahad
Saudi ArabiaEverything is excellent, room, staffs, and services. Many thanks to all staffs for their kindness and services(Salah, Faroog, and others at reception desk), (Sami, Ahmed and others in restaurant), and Hassen in Room service. Thank you all again for your excellent efforts and help👍🏻
Stayed in May 2024
Reviewed: 5 May 2024
Sultan
Saudi ArabiaNothing
All is good tanks for all special salah from the reception
Stayed in May 2024
Reviewed: 5 May 2024
Sultan
Saudi ArabiaNothing
Everything was good thanks salah
Stayed in May 2024
Reviewed: 4 May 2024
Lisa
United KingdomFood at the beach bar could have started serving sooner as no meals were available at the hotel, including there till half 12 once breakfast was done. Luckily being by old town market, we had snacks bought from the supermarket.
We booked for 1 night but we're there originally for 1 week but had to stay a week longer after having our passports go missing at Sharm airport. That 1 night was us returning to the hotel at midnight needing somewhere to stay. They welcomed us back, sent food to our room and helped any which way they could for that following week while we got sorted. The staff were so friendly, they helped take our minds off what we were going through. A big shout out to Ahmed from the dive center too. The staff there are also lovely and Ahmed became like a brother from another mother. Use them for any diving you may want to do.
Stayed in April 2024
Reviewed: 28 April 2024
Joanna
United KingdomNothing
Had everything your could possibly need
Stayed in April 2024
Reviewed: 18 April 2024
Cameron
United KingdomMain restaurant was busy at peak times, however there was plenty of alternatives on hand that were much quieter.
The staff, attention to detail, facilities
Stayed in April 2024
Reviewed: 14 April 2024
Sherif
EgyptTelephone land line wasn't working so it was difficult to reach room service, spa and reception
Location Old Market infront of Hotel Sandy beach Room space Bed size Balcony
Stayed in April 2024
Reviewed: 13 April 2024
Muhammad
EgyptAmazing hotel and the staff is very friendly and supportive
Stayed in April 2024
Reviewed: 13 April 2024
Yunnan
EgyptThere are mosquitoes sleeping at night, which need to be cleaned up more
The food is great, the beach is close to the hotel, and you can see the singing and dancing performances in the hotel at night
Stayed in April 2024
Reviewed: 13 April 2024
Yunnan
EgyptIncrease the cleanliness of mosquito removal
Everything is perfect and the location is very good, but there are mosquitoes when sleeping at night
Stayed in April 2024
Reviewed: 6 April 2024
Rankohi
United KingdomGreat location! Lovely private beach. We felt very safe and at peace here. The food was fantastic! The Staff are all very friendly and nothing was a hassle for them - Nice big rooms, good cleaners the whole resort is spotless. Laundry service was top class! Activities we booked through the hotel were very good, safe and great service. The entertainment team were great fun! My partner has Coeliac disease, not all Countries and resorts understand this food allergy. On arrival we were met by the Head Chef, he immediately made her feel comfortable and introduced us to all his staff so they knew she had an allergy. At every meal we would meet Chef Mohammed and he would walk around the buffet with us telling us any allergen information! They made fresh gluten free deserts for each meal and even made a Gluten free birthday cake for us without us asking!
Stayed in March 2024
Reviewed: 6 April 2024
Chris
United Kingdomnothing, everything was great
staff are fabulous, can't do enough for you. The rooms are spacious and we had towel art from the cleaner every day. There was a good selection of food from continental to egyptian dishes, the hotel has several restaurants you can use as well as a newly refurbished beach bar.
Stayed in April 2024
Reviewed: 31 March 2024
Asli
Turkeyİ wish hotel to be newer
Staff was super friendly, polite, always helpful! Special thanks to yasen fathy and fathy emlnshwy for their positive attitudes
Stayed in March 2024
Reviewed: 26 March 2024
Eimar
EstoniaLocation was perfect. Very good beach and great people work there especially manager! Awesome guy. Food was good but should serve shrimps also. Sisha/Hookah was very good and room was very decent and clean + very quiet.. enjoyed sleeping there
Stayed in March 2024
Reviewed: 21 March 2024
Qingchao
China.
Stayed in March 2024
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