409 El Gaish Road San Stefano, 21500 Alexandria, Egypt
#30 of 51 hotels in Alexandria
Guests' ChoiceBased on 2319 hotel reviews
7.5Cleanliness
7.8
Comfort
7.9
Location
8.9
Facilities
7.5
Staff
8.2
Value for money
7.6
Free WiFi
6.2
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End of dialog contentReviewed: 29 May 2024
Monika
EgyptIf a facility is mentioned to be open, then it should be open, not semi open.
The room was clean but not tidy. The beach was nice but early morning swimming was not possible as the life guard comes late.
Stayed in May 2024
Reviewed: 28 May 2024
Ahmed
EgyptFirst, one of the receptionists was not helpful or professional at all. We asked for the WiFi password, and she told us there was a problem with WiFi; however, there were some guests who were using it regularly. Second, housekeepers didn't come to clean our room throughout the day; however, we asked them to clean our room in the morning before leaving for the beach. Third, the hotel's beach was not clean and full of garbage and flies, and the service at the beach was not good at all. Fourth, the room was missing a lot of stuff and essential elements.
The hotel's location is amazing, and the room's view was marvelous.
Stayed in May 2024
Reviewed: 27 May 2024
Ramadan
EgyptParking away from the hotel No swimming pools
In the town down near to san Stefano mall and a lot of shops.
Stayed in May 2024
Reviewed: 26 May 2024
Mina
EgyptFurniture & cleaning
Location and Staff
Stayed in May 2024
Reviewed: 26 May 2024
Nada
EgyptThe beach is very bad and the sea not clean
The location
Stayed in May 2024
Reviewed: 25 May 2024
Mohamed
EgyptRoom and bathroom doors need maintenance and renovation. Cleanliness needs more attention, especially the cleanliness of the floors. The amount of shampoo and body soap in the bottles is very small. The towels are few for 6 people in a family room. The hotel needs some attention to become huge and excellent.
I liked many things, starting with the receptionist who gave us the room at 10 am instead of 3 pm. Also, the location is great, the family room is very good, the breakfast was very good, the beach is beautiful, and the hotel’s cafes are beautiful and their prices are cheap.
Stayed in May 2024
Reviewed: 22 May 2024
Ismail
EgyptVery good
Stayed in May 2024
Reviewed: 22 May 2024
Sahar
EgyptNothing
For 6 people suite, only one bathroom is not enough. Needs at least 2
Stayed in May 2024
Reviewed: 21 May 2024
Magdy
EgyptNot clean Parking is not good because it's in front of the sea and sea salt covers the car
Location View
Stayed in April 2024
Reviewed: 21 May 2024
Marwa
EgyptStaff not very co-operative Breakfast not tasty
Hotel location in the middle very near to a lot of places . Sea view was not available Sea side view was OK
Stayed in May 2024
Reviewed: 20 May 2024
Sarah
EgyptToo much stones on the beach
Cleaning Sea Food
Stayed in May 2024
Reviewed: 19 May 2024
Ehab
EgyptThe bathroom featured an old toilet and ceramic tiles held together with unsightly glue.
Stayed in May 2024
Reviewed: 18 May 2024
Mohamed
EgyptThe sea view and exceptional staff
Stayed in May 2024
Reviewed: 13 May 2024
Silvia
EgyptLocation is perfect. Staff are very helpful and cooperative specially at the restaurant on breakfast. Beach is very nice. Room is great with the sea view.
Stayed in May 2024
Reviewed: 12 May 2024
Ayman
Canadabed sheets
Stayed in April 2024
Reviewed: 8 May 2024
Manar
EgyptThe altitude of most of the staff members was bad, the property have damaged facilities, and cleaning level. overall our staying was not comfortable.
Location
Stayed in May 2024
Reviewed: 7 May 2024
Menatalla
EgyptNeed more maintenance for the building , and they need to work on some of their stuff
They were clean and helpful
Stayed in May 2024
Reviewed: 5 May 2024
Sameh
EgyptReceptionist employees are not good
The place is very clean
Stayed in May 2024
Reviewed: 2 May 2024
Rana
EgyptExcellent location. Friendly staff.
Stayed in May 2024
Reviewed: 27 April 2024
Ahmed
EgyptNoise
Everything was perfect
Stayed in April 2024
Reviewed: 19 April 2024
Houssam
Egyptunfortunately the rooms without carpets ?? So we asked the stuff and not respond ? The toilet base was broken and not settled
.. The breakfast was good ..the restaurant stuff were helpful and nice ..food was enough
Stayed in March 2024
Reviewed: 18 April 2024
Khaled
EgyptMy car got hit in the parking lot
Staff and location
Stayed in April 2024
Reviewed: 18 April 2024
Muhammad
South AfricaVery well located
Stayed in April 2024
Reviewed: 3 April 2024
Asmaa
Saudi ArabiaPlace could be cleaner, furniture to be renovated, wifi is so week or not working, breakfast (sohour ramadan) was so poor, bed sheets are old, sofas fabrics need cleaning and the floor too, pictures are not matching the real situation , mostly taken when the place was new.
Location, spacious.
Stayed in April 2024
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