Little Food varieties, double standard for Egyptian and Foreign guests, Bad Juices quality.

Location, Cleaning, Building design, Room size, baby stroller accessibility for all things, food tasting, Using Egyptian products as much as possible.

Stayed in May 2024

They work in slow motion

Near my house and everyone knows me

Stayed in February 2024

The low variety of food

The service and the staff and the beach with beautiful coral reef and of course the cleanness of the property

Stayed in September 2023

Overall not accurate information on booking.com. Upon check-in front office team informed us that we booked soft all-in while on booking.com there is no option to book soft. After long discussion front office gave us all-in bracelets with excuse of upselling. And this you can feel everywhere in the hotel. On the website is mentioned that the hotel have a free wifi however, upon check-in reception informed us that wifi is extra charge and in the lobby area only. Water bottles against extra charge as well, don’t think that you can enjoy cool water on the beach after nice swim. All inclusive is not all-in, most of the alcoholic drinks are against extra charge. A la Carte is not available for one night stay guests. Variety in the main restaurant is poor but acceptable taste. Half of the channels in my room was not working. Water in the room is one small bottle per day per person only. The beach is rocky and sand is not clean from the stones.

Pools, Aqua park, pier, wavy sea, reef, clean room, free parking, evening entertainment was funny

Stayed in August 2023

Food

Stayed in June 2023

All went.well

Great

Stayed in October 2022

The beach .. unfortunately iam not a professional swimmer enough to go to this depth

Exceptional thanks for the chief The staff were too friendly Very clean and quiet place The pool was great and the aqua was good

Stayed in September 2022

The resort needs better management as the reception staff is inexperienced. The restaurant utensils were very dirty. The location is not in Marsa Alam but actually a 1-hour drive, and its in the middle of no-where.

We liked the resort very much as it has a beautiful oceanfront, - Good snorkeling experience, - Large pool with a bar, and helpful staff. - The room was very comfortable and with a good view and landscapes. - Activities centers are within reach. *Mohamad the manager was professional and very helpful and they were kind enough to greet us with pineapple drinks and a cake for our honey moon.

Stayed in September 2022

The beach and the sea was very clean however it was very rocky under the water

Everything was great, the hotel cleanness, staff especially the restaurant staff were very friendly and helpful, the beach and pool staff were very nice When I booked I mentioned that my daughter's birthday will be during the stay and they made us a surprise with a cake and a small celebration, we liked it very much The night shows were very interesting. Me and my family liked the hotel very much

Stayed in September 2022

there is no diversification in food but still the quality of food is good i noticed some of staff has doubled standards when dealing with Egyptain and foreigners , the priority always for foreigners , i think that is not professional thing

i liked animation team and there activities reception staff and pool par staff are good and helpful

Stayed in September 2022

The food wasnt great other than that the place was nice

Stayed in August 2022

there is medical service through doctor but you have to bring up your medicine Weak mobile signal in some areas

Really quite place, clean rooms, nice pool & aqua park, friendly staff

Stayed in August 2022

We did our reservation through booking.com as an all inclusive reservation, necertheless we didnt have access to any alcoholic drinks; if we wanted, we beeded to py extra!

Great stay! A facility whare you can do all activities with friends and family! Comfortable rooms, friendly staff, clean common areas and nice night shows!

Stayed in August 2022

The food quality and variety need huge improvement . All the juice and soft drinks are mixed with water . They also use powdered milk , no organic milk available . The snacks are really really bad . No lights at the kids area at night . They turn off the AC at the lobby which is super awkward, I’ve never seen something like this ever before .

The staff is super friendly. The interior design of the hotel and specially the rooms is amazing with very good illumination. Everything is clean and neat . The snorkeling spot is fabulous . The shows are very entertaining .Loved the pools . The aqua park is very nice and well maintained but needs expansion. The beach is sandy and very clean , having a water shoes is a must

Stayed in August 2022

At the end of a good stay and as I was checking out, they charged me LE 200 for a missing plastic door key which is basically worth Pennies. I spoke with the manager who said he can’t do anything about it, and the rules coming from above. I’m not sure who is the idiot in middle management who thought that making money on lost plastic door keys is a good strategy. This was my last memory of the place and I felt swindled. Don’t think will go back again.

Clean Friendly staff Good food

Stayed in July 2022

The shops on site were a bit pricey and for a beach resort like this would benefit from selling decent sun protection! We will bring a lot more with us next time!

The main reason for us coming here was the snorkelling, which on the whole was excellent. There were occasions when the sea was rough so you could only go in the shallows but every time we went in the water there was something new to see! I would also really recommend doing a boat trip (organised through the dive centre). The staff were very helpful and friendly. All in all a very relaxing and enjoyable stay.

Stayed in July 2022

food

clean luxurious level of guest

Stayed in July 2022

The Food is not tasty

Place , beach , staff are great

Stayed in May 2022

Was good in most aspects

Stayed in May 2022

A minor thing no organic milk in the coffee corner (only a powder milk from the machine)

The staff, facilities, and location are exceptional. The animation team was creative. The front desk was professional and helpful. The food was very good. Good value for the money.

Stayed in May 2022

room was far from everything , food variety can be more but it was acceptable for the value of money

stuff , food quality , cleanliness, weather , everything was satisfying

Stayed in May 2022

I didnt like the soft drinks the taste was very bad and also there was no wifi at rooms which is mandatory as the mobile network is very poor in the hotel area.

The location is amazing and the staff is friendly and the animation team is very good also

Stayed in May 2022

Nothing, Just need to operate their golf cars

Facilities are convenient. Clean pool and clean beach. Also nice and good food quality.

Stayed in May 2022

laundry service

pools and beach are well equipped, also the food was properly made all meals

Stayed in May 2022