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Reviews of Novotel Cairo Airport 4 stars

Cairo Airport Road, Heliopolis, 11776 Cairo, Egypt

#390 of 513 hotels in Cairo

Guests' Choice

Review score

Based on 3151 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.2

  • Staff

    7.4

  • Value for money

    7.0

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    The only thing is the Wifi net work very poor.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    My stay was very nice, the staff were exceptionally helpful and friendly from the reception, restaurant (Mr. Balaa) and
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I lost my bank card and wasn’t found.

    Location was perfect for my stay.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    It was good experience.
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    location

    my flight was earlier, did not take breakfast.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Massage of men only by woman. I had once negative experience with a woman and prefer men. Choice should be possible. Also price is in EGP 1250 (about USD 25) or USD 60. It makes no sense and is fooling the guests.

    After all reviews I was not sure about the hotel. However, I think its better than its reputation. Its very good for short stays due the short distance to the Airport. Room and in particular bathroom are good. Staff very friendly. Shuttle Bus works great.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    6.0
    It was not bad. I was expecting a cleaner room that is better ventilated from the previous guest. Also, there should be
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The late check in after a long flight is just a nightmare. Waiting after 10 hours flight to get a room at 4 in the morning is just another level. But I understand that the hotel was and is always fully booked.

    It’s location next to the airport and the shuttle

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Room could have had more outlets for work and better lighting.

    Breakfast started at 5 AM which was very helpful. Staff was amazing.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Good airport hotel for transit in Cairo.
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    There was a DJ at the Swimming Pool and the music was too high. It might have been an exceptional event with Salsa and Bachata dancers.

    Excellent Shuttle Service 24/24. Nice, well equipped room with a nice shower and good quality toiletries. A bar open 24/24 A beautiful swimming pool and good food. English and French TV channels.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Good comfortable
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 3 nights

    Vegetarian Breakfast was limited

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Long walks from rooms to lounge and very uncomfortable pillows (like balloons) so ended up sleeping without

    Very friendly staff and good buffet selection for lunch and breakfast. Airport shuttle came promptly when called.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Foreign exchange atm doesn't work Lack of coordination with booking.com (I received email of no show up) why?? I stayed and paid in cash at checkin. Security guards at entrance need to be courteous to direct to scanner belt Rooms are old style

    Location Breakfast buffet

    Stayed in April 2024

  • Reviewed: 1 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Doors have issues in terms of acoustic.

    Stayed in January 2024

  • Reviewed: 1 April 2024

    7.0
    Convenient as we only wanted a place to sleep prior to a late flight.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Quite tired …. Rooms need updating. Smokers smell was an issue.

    Handy to airport. Bus service to Airport.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Convenient met my needs and expectations.
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The sign at the road entrance is much too small for taxis to see and virtually invisible at night as it us not lit. More often than not uber cars miss the entrance and cancel the ride because of the one way road system. The wifi is a little iffy in the car area.

    Its location is handy for most things except perhaps going to Giza. It is secure and wwll maintaind.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    6.0
    Mainly as expected
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Staff attitudes

    Proximity

    Stayed in February 2024

  • Reviewed: 14 March 2024

    7.0
    Clean and convenient location by airport with comfy beds for an overnight connection in Cairo.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The whole hotel looked quite dated with the rooms and bathrooms although very clean were quite dark due to the dated decore and poor lighting.

    Very convenient location to the airport. Great to have the free shuttle running to and from the airport. Quiet location despite being in a very busy area between the airport terminals. Good buffet dinner.

    Stayed in February 2024

  • Reviewed: 12 March 2024

    7.0
    Mostly modern and clean hotel, but overpriced.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Shuttle bus from airport not easy to locate (had to take a taxi). Uneven level of staff (some professional, other not at all). Common areas in need of some maintenance. Loud music at night. Definitely overpriced.

    Hotel of the chain next to the airport with modern, clean room. Quick reception and friendly barman. Good breakfast.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    We literally only stayed for 7 hours after arriving in on a late flight an catching an early flight. Didn't see much of the hotel but it was comfortable. A taxi ride away from the airport.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    It fair stay and I’ll book it again
    • Leisure trip
    • Solo traveller
    • Superior Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Staff are so cold specially the receptionists. Also I can see managers yelling aloud to the employees urging them to clean which got me annoyed.

    Location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    You would expect that the shower in a junior suite would have enough pressure to actually take a shower, instead of standing under it in hope to get wet....

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room felt drab, and the bathroom wasn't cleanest

    The gardens and pool was beautiful and the foyer was.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night

    It was a bit confusing as i gave the right address to the driver but he ended up going to a different airport to pick me up. as i have an international number. I am called him 5 times before he comes and when he arrived. he reached to the wrong airport. i was in Arrival terminal 3 OLD airport. and he went to Arrival terminal 3 NEW airport. he reached and waited 20 mins and did not call or even miss call me so I could call him back. until he did and i called him again. he said he needed another 10-15 mins more. so all this was 3am in the morning and i ended up in my room at 4:30am because of the airport shuttle bus..

    nearby airport. convenient and does the work for one night.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    7.0
    I was there only for some hours. It’s a good hotel, good Security
    • Solo traveller
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I think that i only stayed there for 5 hours, was waiting for my flight. I cant say so much, good coffee

    Stayed in January 2024

  • Reviewed: 9 February 2024

    6.0
    I didn't think it was value for money for what we received
    • Business trip
    • Group
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room too small

    Bed comfy.... very clean

    Stayed in February 2024

  • Reviewed: 7 February 2024

    7.0
    GOOD FOR SHORT STAY NEAR THE AIRPORT FOR EARLY FLIGHT.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Near the airport Shuttle bus to the airport

    Stayed in January 2024

Showing 1 – 25

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