The room didn’t have soap or shampoo and I had to request it from the reception. The view was not the best and breakfast could use a bit more selection.

The hotel has a great location in the centre of Maadi Cairo. The breakfast was nice.

Stayed in December 2023

When we arrived, the staff showed us to our room which was dingy and gross and not worth the amount of money we paid for it nor did it resemble the photos of the suite. However, the bell hop pulled us out of there and showed us another suite that was much nicer and more like the photos of the suite we had paid for. He gave us that room at no extra charge, but we soon discovered that this is a ploy in Egypt so we wouldn't complain about the problems with the room. It had just been renovated with beautiful stone just like in the photos, but everything was a little bit broken. It had a rain shower, but it must have been filled with grit from the reno as more water sprayed the ceiling than came through the shower head. There was a lot of hot water though and I appreciated having our own hot water tank for the suite. The television was poorly placed jutting out from the wall so that when I got up from bed in the dark, I hit my head on it almost every time. No English channels that I could find. Having spent almost a month in Egypt, this seems to be the standard, but I paid a lot for this particular hotel and it wasn't worth the price. The staff were lovely though.

The staff were very friendly and helpful, the breakfast was good, the room was clean, it was close to the metro, the housekeeping staff were especially kind, and the location was good as it was on a side street away from the chaos of Cairo.

Stayed in November 2023

All nice

The room is clean and spacious. The staff is friendly. The location is close to the city centre, and restaurants.

Stayed in September 2023

The poeple here are very mice, they would do anything to make you fewl comfy, it will not be my last visit, more to come

Stayed in September 2023

There were initially some bumps, but they promptly provided solutions and were accommodating, I appreciated their admirable initiative. Great management and customer service skills. Starting @ the front desk to the restaurant, Thanks! :-).

The staff is extremely friendly professional and courteous, and very helpful!The place itself is decent from the outside, cozy elegant location with minimal noise ar night, I have already recommended them to my friend in Dubai.

Stayed in August 2023

Very helpful and accommodating staff. Our flight was delayed which meant we had to check in in the early hours, but even then staff were available to check us in and take us to our room. The room was a good size, clean and good value. Breakfast was very good, plenty to choose from. Maadi is a good place to stay when visiting Cairo, it is more green and a bit more laid back.

Stayed in June 2023

no major

The staff is great & Cleanroom & smooth check-in & out

Stayed in April 2023

I would add hairdryer into the rooms

I liked the location and style of the hotel, like old fashioned.

Stayed in March 2023

The smell was not good although we saw the cleaners doing great job but the hotel was not smelling good especially while using the stairs

friendly staff always welcoming

Stayed in November 2022

mosquitos in the room. there are lots of trees on the area so it is expected, but I would recommend having a mosquito repellent device in the room, they’re cheap and would really help.

staff are great.. Mr. Ahmad at the reception is very helpful and hospitable.

Stayed in December 2022

no complaints

good , food, location, WiFi. friendly staff.

Stayed in November 2022

Very nice hotel in the heart of Maadi. Walking distance to the metro station, restaurants and other services. Special thanks to Mr. Mohamed Saad for the warm welcome, smooth check-in and support.

Stayed in November 2022

Coffee available quickly for an early morning flight would have been nice.

The breakfast had good choices and was well attended by staff.

Stayed in November 2022

I expected to find shampoo & showergel as it is 4 star hotel but there were only towels and soap.

The stuff were really polite and quiet. Restaurant was clean and quiet and breakfast itself was delicious despite the small range of food variety.

Stayed in November 2022

Wifi was too slow. There was one water bottle only for two guest at one room.

The room service were too friendly and hotel staff,, Break fast was good, nice coffee shop and restaurant.

Stayed in October 2022

The price of restaurant and options in the breakfast.

Localization

Stayed in August 2022

very relaxed atmosphere

Stayed in July 2022

Room facilities like bathing basins and toilet sinks look old but they function very well. The room didn't look very clean it needs some paint to make it more presentable.

Good varieties

Stayed in July 2022

Lack of guest amenities at bathroom No safety box at the room Breakfast is not bad but needs more attention and upgrade.

Location is good & quite. Staff were helpful

Stayed in July 2022

No parking for car

Cleaning and good staff

Stayed in June 2022

The WIFI quality wasn't good enough to complete my work

The most thing was the staff, are very helpful and very kind, also I enjoyed the breakfast

Stayed in May 2022

Wifi connection was bad

Every thing is good except wifi connection was bad

Stayed in May 2022

the room need a little bit of improvment

nice staff, perfect location

Stayed in May 2022

no kettle and daily bottles of water. The desert in the breakfast buffet limited little fresh fruits .

So quiet and clean. in general the staff were welcoming.

Stayed in May 2022