breakfast was perfect , diner not match my expection

Stayed in May 2024

Prime location

Stayed in May 2024

- The food and the buffet wasn’t good at all no varieties at the buffet and the taste wasn’t good i don’t recommend to get dinner or lunch there.

- The room was very clean and well furnished - The beach is so good - The location is perfect - The staff is so friendly

Stayed in May 2024

but the price was too high

The beach was beautiful,the food was good,the staff were excellent.

Stayed in May 2024

Room location had not privacy

Beach ,animation

Stayed in May 2024

Nothing but animation team was Incompetent

staff was great and helpful Everything was good room ,food and great hospitality Everything is wonderful and available a gym, jacuzzi, spa, and a heated swimming pool all great

Stayed in May 2024

The restaurant was always crowded and sometimes u need to wait for a place

Everything was perfect , the staff are very helpful , I had a free upgrade to suit on check-in , the suit was clean , large , well equipped with unbelievable panoramic view , food was ok but with small varieties

Stayed in May 2024

Nothing

Stuff, location and service

Stayed in May 2024

Not 10 out of 10 regarding cleanliness

Diversity of pools and there was no see waves

Stayed in April 2024

They upgraded our room, gave extrabed for free, the beach and property are kids and family friendly. Thank you..

Stayed in April 2024

food was not as expeceted

beach is very good also room was nice staff was very friendly

Stayed in April 2024

Most if the facilities was not working because of the off season and the cleaning was not good

The customer service was amazing , All the staff was so helpful starting from noor in the reception that helped us to upgrade to family suite was with inly 50 USD to all the staff that they always ready to help and they always smile .

Stayed in April 2024

I recommend going in the summer seasons. When I went, everything was closed and there was no entertainment

I thank the supervisors Sarah Ezz and Ahmed Islam for They have high morals and are friendly The hotel is very beautiful

Stayed in April 2024

There was some noise light from the corridor getting into the room Some of pools and facilities were not operating (we are out of season)

Check-in was a breeze and well handled. Food quality was excellent. Room was clean, comfortable and well furnished. Staff was very friendly and helpful. The beach was clean and well maintained. The Jacuzzi pool was great

Stayed in April 2024

The food is bad and they have no variety for the dinner

The front desk’s nour is very helpful from check in till check out and the annimetions are so nice

Stayed in April 2024

Location and breakfast

Stayed in April 2024

Great beach

Stayed in April 2024

Staff, location, animation team, beach, and ofcourse the meals in the restaurant was excellent 🍴😀

Stayed in April 2024

No market or shops If you need any market stuff you will go outside

A very nice place Location is wonderful Staff are friendly

Stayed in April 2024

Some breakfast items need to be improved

The direct sea view is spectacular Very friendly staff Clean and wide rooms/ terrace is awesome

Stayed in April 2024

Sometimes the reception didn’t answer the phone, despite calling multiple times, however when they did answer they were very helpful. Also a lot of shops at the resort were closed due to us going out of peak season which we didn’t know.

The breakfast was good, and dinner had some good elements. We are fussy eaters especially my children, so when we spoke to the head chef (Nasser) he was extra accommodating. On the first night we arrived after all the other guests had finished dinner and they were tidying up, we came and asked for some desserts - he welcomed us and got all the desserts they had- he made up special plates for us. The next day he made special food for my children- despite it being a busy buffet - he took special care of us like family. Thank you Nasser.

Stayed in April 2024

Due to off peak season we were looking forward to using indoor pool but it wasn’t heated, the water was extremely cold. This was disappointing. The Wi-Fi did not work

We visited the hotel in march, unfortunately it wasn’t peak season so everything was closed around the hotel, the pools were empty and seems they were preparing for summer season. The food was limited options but very good quality and staff were extremely friendly. They catered well for Ramadan food timings. One of our rooms was upgraded, the family room was perfect for a family with kids. Very spacious, lovely sea view and balcony. The surrounding area looks like it would very nice in peak season as many shops and restaurants and the marina. There is also a small funfair. It was a shame it’s all closed during this time of year. We are definitely looking forward to returning in peak season. There is a nice play area for kids too. The beach area for the hotel is lovely but it’s not the same waters as the main north coast sea.

Stayed in March 2024

Everything was amazing location very near from everything you need ‏and The hotel is close to all services. The hotel very clean, and a sea view was amazing and it’s quiet. And very good welcoming

Stayed in February 2024

Staff was very helpful and friendly

Stayed in January 2024