Food could be better. I really don't enjoy the dinner buffet

For my agenda, the location was perfect. The swimming pool is nice. Staff at the bar and at the swimming pool are very helpfull

Stayed in May 2024

Not tooo much variety for the breakfast

The hotel was clean and calm

Stayed in April 2024

FIRST ROOM DID NOT HAVE A WIFI CONECTION

LOCATION IS EXCELLENT. STAFF VERY HELPFUL AND PROFESSIONAL

Stayed in April 2024

Very outdated, screaming for renovation

Stayed in May 2024

I booked an airport shuttle days in advance, but they cancelled last minutes while I was on the plane I landed at 10 pm in an unknown country with no Internet, single woman! Hopefully, I got to the hotel with the help of other travellers. The Radisson basically cancel the shuttle because they don't come to Spinx airport....and even tough they said yes, and I was supposed to pay $25, which is an important amount, they preferred to just let me down at the airport at night, I waited for the driver until 11pm (my flight landed at 9pm). I am furious because for the Radisson standards, it shouldn't have happened. The Uber cost me $5, and the route was 40 min. to the hotel, Radisson could have made it for $25....arrived at the hotel, no apologies or whatever. The quality of the breakfast is so bad, obviously they want to save money, but the issue is that, there are too much food options and everything is just not good, better to have less, but better quality.

Very helpful staff, bartender making good cocktails, and the set-up of the bar that is open 24/7. If you are not confident booking a taxi, the hotel has a taxidriver that you can hire. There is also a Spa, and prices are a little bit expensive for the country. There is also a money exchange bureau.

Stayed in May 2024

my first room allotted smelled bad and they changed to another room, where the telephone was not working. The shower was leaking. I complained about phone , but nobody was sent to fix the problem

Stayed in May 2024

Cleaning was poor

Good location

Stayed in May 2024

Quite a few issues, thermostat for air conditioner was not working, which kept the room colder than comfort, toilet facilties were old, bathbtub drain has rust visible while wood scrapping was visible on wooden items in bathroom. Hotel is right on a busy road and not much space for vehicles to wait for you if needed.

Average facility, beds were comfortable and gym is also good. Breakfast didn't have much options but was ok.

Stayed in May 2024

Cleaning overall

Location

Stayed in May 2024

Hospitality

Stayed in May 2024

Needs an upgrade

Comfortable

Stayed in May 2024

The swimming pool was quite cold

A wonderful stay. Check-in in less than ten minutes and before the official time. We arrived at about one o’clock in the afternoon. He made a free upgrade for the reservation from a triple room to a suite. Mr. A'laa from the reception was very friendly.. The restaurant at breakfast time is very organized. Everyone was at the service.. Mr. Khaled.. Mr. Abdel Rahman and the organization of the session in wonderful places in the restaurant.. the cheerful Tuta. Muhammad Haiba, who works in silence. Don't forget the fruit platter from Basbousa. The swimming pool on the ninth floor is beautiful and quiet, with excellent service from Mr. Mohamed Nasser. The hotel's location is very close to the airport. 5 minutes. And close to New Cairo. Less than 20 minutes

Stayed in May 2024

Very busy hotel

Good customer service nice big rooms and clean also close to the airport

Stayed in April 2024

Bus very good services

Miss Alaa in reception was very good

Stayed in April 2024

Unfortunately, the fruit availability in the breakfast wasn't good.

Very big thank Ms Mennatallah from guest relation

Stayed in May 2024

Didn’t find bathrobe. A/C was noisy most of the time in my room. TV streaming was mostly hanging. Wifi always stopping in the room. Keep reconnecting which is inconvenient.

Location, food, stuff

Stayed in May 2024

Perfect stay if you have to be close to the airport. The hotel is beautiful, rooms are spacious and well furnished, cleaning is perfect. Service is great and the staff is lovely. We enjoyed the dinner at the bar, everything was delicious.

Stayed in April 2024

Staff were pretty indifferent about the guests, the manager was yelling at the receptionist in front of me. The toilet wasn’t flushed when I came in the room. It was used shower cap in the box as well. The shower was a disaster - water couldn’t stay the same temperature, it became super hot or cold every minute, without my participation. Couldn’t enjoy it. Very strong smell of cigarettes in the corridor. The next room was very noisy (music and loud talking all night). The restaurants have inconvenient working hours.

Big and nice room, comfortable bed, surprisingly a good view from the window. Fruits as a complement. Quiet area, many shops and cafe around. Close to the airport. Early check-in.

Stayed in April 2024

4 huge pillows, no small one. For payment staff ask cash all the time. Playing games how by card is impossible to pay.

Space good enough to arrange meetings at lobby. Clean.

Stayed in April 2024

There is a lot of mosquito in the rooms. It was uncomfortable to sleep at night and the smoking room. There is no open window or anything. Just a little shadow window down downstairs there’s not enough.

The location is good for us when we on the way to airport

Stayed in April 2024

Food was same everyday

Everything,,, staff was very polite especially the guest relationship managers!!! Two wonderful ladies tht I have forgotten their names!!!!

Stayed in April 2024

Pool area functional but not attractive.

Good location for our one night stay.

Stayed in April 2024

Very clean very welcome and very very good location

Stayed in April 2024

As usual for Egypt, no orange juice was available at the breakfast buffet. And also, the staff in the restaurant during breakfast didn't seem to be very motivated. They definitely were not customer oriented. Actually these to features I have only found in two Egyptian hotels in Egypt so far, one was the Old Cataract in Assuan and the other in Alexandria (unfortunately I don't remember the name on the Corniche. They both got a rating of 10.

I chose Radisson because it's so close to the airport (I arrived late and didn't want to drive on at night). The interior design (lobby with "open" patio, rooms etc.) was very attractive and fully correspond with the 4-5 star rating of the hotel. The selection of dishes for breakfast was also very good (except for the missing orange juice). Upon check out with the quality manager (by chance), she was really interested in learning what they could do to improve in my rating (I said I would give an 8 of 10).

Stayed in April 2024