139 Sheraton Road , 84511 Hurghada, Egypt
#179 of 223 hotels in Hurghada
Guests' ChoiceBased on 766 hotel reviews
7.2Cleanliness
7.5
Comfort
7.6
Location
8.8
Facilities
7.3
Staff
7.9
Value for money
7.5
Free WiFi
5.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Amr
EgyptThe rocky beach and the responsible for the kids club
Beach Relaxing, the quality of food and cleaning room
Stayed in May 2024
Reviewed: 13 May 2024
Nermeen
EgyptRooms need renovation, more activities from the animation team
Beach, location, friendly with cats, affordable and deserves its price, good staff attitude, calm and help to relax
Stayed in May 2024
Reviewed: 10 May 2024
Marguerite
United KingdomDid not like the colour of the windows need to be frosted white so it let more light in
Was not bad
Stayed in May 2024
Reviewed: 28 April 2024
Marchi
Italyvery nice beach, lovely garden, quiet
Stayed in March 2024
Reviewed: 24 April 2024
Amir
Egyptthe damages in the room and floor aas well as the bathroom
Beach is spacious enough considering the number of people , food is very poor yet there is enough and variety to select from
Stayed in April 2024
Reviewed: 19 April 2024
Mohamed
EgyptStaff are not happy while working. I think their pay shall increase.
Location and the garden Beach
Stayed in March 2024
Reviewed: 17 April 2024
Henry
United KingdomThe spirits but same in all the all inclusive, take your own.
Great hotel in a great location, drinks were exactly what I expected. Nice beer, awful spirits. But you need to factor that in when travelling to Egypt. But thing that makes your holiday is the Egyptian people, so friendly and welcoming and a little tip goes a long way. Hotel has everything you need for a great holiday, friendly staff, nice rooms, a great pool, water slides and a relaxing beach and if that's not enough you are right in the centre of Hurghada.
Stayed in March 2024
Reviewed: 31 March 2024
Mohamed
EgyptFood need to be petter quality
It was great location at city center.....the beach is comfort ....
Stayed in March 2024
Reviewed: 30 March 2024
Muhammad
United Kingdomprices fro stuff within the resort
Stayed in January 2024
Reviewed: 26 February 2024
Abdullah
EgyptThe internet is bad , No valuable activities from Animation team.
The location is very good , the food is wonderful and affordable The room was clean and the beach was wonderful too. The garden is fascinating . In over all i recommend this hotel
Stayed in February 2024
Reviewed: 31 January 2024
Maksim
EstoniaTo my regret, people at the front desk do not always treat people fairly and try to use cunning and impudence to take money from a person for losing towels or for staying in a room and for various other things.
All find.
Stayed in January 2024
Reviewed: 13 January 2024
Amr
EgyptFood - staff ( mainly in main restaurant)- Internet not working in my room during my stay
Location- price
Stayed in January 2024
Reviewed: 12 January 2024
Maksim
EstoniaI didn’t like the fact that in many things there is dishonesty there is no respect they try to get money out of you in any way someone stole my towel I had to pay 20 dollars you are credited with a bar in your room and various different things this is unacceptable.There are many cats that spread the infection. There is no normal music on the beach at all. If you buy alcohol separately, then there is red tape with these receipts and a complete deception. There is no terminal at the bar to pay by card.At the reception desk they don’t understand you, they refuse you and they don’t treat you with respect. For any little thing you are forced to shell out your last money.
I liked the sea, the beach, flower beds. Convenient location of the bar.Those who work at the bar are pleasant, friendly, very friendly workers. Only respect.
Stayed in January 2024
Reviewed: 12 January 2024
Maksim
EstoniaI didn’t like the fact that in many things there is dishonesty there is no respect they try to get money out of you in any way someone stole my towel I had to pay 20 dollars you are credited with a bar in your room and various different things this is unacceptable.
Well, in general, I can say that the breakfast is not bad, but I would like the dishes to be cleaner and cleanliness maintained.
Stayed in January 2024
Reviewed: 30 December 2023
Assem
EgyptThe rocky beach The quality and variety of the food The mosquitos in the garden
The location is very good
Stayed in December 2023
Reviewed: 27 December 2023
Sergei
NetherlandsThe shower was not clean. The water jumped between cold and hot - super uncomfortable was to wait for the hot water and wash in cold.
The bed was clean and comfortable
Stayed in December 2023
Reviewed: 26 November 2023
Andrea
United KingdomNothing,everything good.
Everything was good, we had a lovely week there. The staff was very friendly and helpful. Ahmed Said in reception was very nice and helpful from the beginning until the end of our trip. We recommend this hotel good quality-price.
Stayed in November 2023
Reviewed: 10 November 2023
Sayed
United KingdomThe food and drinks include coffee I didn’t enjoy . M
The beach/lobby/ garden/pool
Stayed in November 2023
Reviewed: 9 November 2023
Sayed
United KingdomThe food/ nothing to do in the evening . I was hoping there some music in the evening I have to go outside to enjoy
Stayed in November 2023
Reviewed: 7 November 2023
Dean
United KingdomThe Lager , (five star) is awful unfortunately.
Value for money, clean and tidy
Stayed in November 2023
Reviewed: 7 November 2023
Dean
United KingdomBeer , five star not nice
Cleanliness, staff and location
Stayed in November 2023
Reviewed: 3 November 2023
Coles
United KingdomThe drinks were very poor quality and the beer served is almost undrinkable.
The facilities where great for the price and all the staff were very helpful.
Stayed in November 2023
Reviewed: 30 October 2023
Frantisek
SlovakiaGarden, room size and equipment
Stayed in October 2023
Reviewed: 27 October 2023
Mohammed
EgyptAqua Sea Room
Stayed in October 2023
San Angelo, USA
Latovainio, Finland
Primorsko, Bulgaria
Lauterbrunnen, Switzerland
Pembury, UK
Ambleside, UK
Skopje, North Macedonia
Kaštela, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content