The food

Distinctive place and location

Stayed in April 2024

A lot of food during lunch and dinner but not very tasty and not too high variety

Good cleaning, very close to the seaside, corals with a lot of fish

Stayed in April 2024

Food could be better as it was better in my visit last year

The location is perfect , staff are fine and place is clean

Stayed in September 2023

Food quality and taste were not good enough

Family-oriented hotel with cool facilities for the kids. There is complementary high-speed internet everywhere (even on the beach). They were very flexible at check-in and check-out. Most of the staff are friendly and welcoming.. housekeeping are fast and responsive.

Stayed in August 2023

Poor check in service and overpriced booking.

The friendly staff except the team at the front desk on my arrival date.

Stayed in November 2022

The beds are uncomfortable

Beach and Pools are great

Stayed in August 2022

The huge number of people in the property and the huge number of buses loaded with residents to the resort. Pools and even the beach were overcrowded. The staff helped us by giving us a good restaurant to eat in not the overcrowded one and they were very helpful in upgrading the room.

Staff were very helpful

Stayed in July 2022

We had an awesome stay at Rehana resort, the hospitality was incredibly warm, the staff were so polite and extremely helpful. Special thanks to Mr Marawan for his welcome and very nice gesture of free upgrade of our rooms to the sea front at the same rate. The kids loved the aqua park facilities and we all loved everything from the clean facilities, generous buffet selections and amazing views and atmosphere. We are definitely coming back! 😊

Stayed in October 2023

Food is so bad . Not clean at all . Find some nasty staff in food

Stayed in August 2023

Food on the first day was bad, and the meat was chewy. Some of the drinks were not cold, and the cups were too small. AC was not working properly, it took a long time to cool the room, seems to be a common issue since I saw another guest with the same complaint when I was checking in (either that or they gave us his room 😅). The bed was squeaky and made noises while we were sleeping. You will probably need to help move your luggage to your room (the staff member asked me to do so), I saw a family leaving the hotel carrying most of their luggage as well. I asked for water for the kids around 11:30 PM, after around 1 hour, we still didn't get the water so I called room service again, they replied with attitude and said that they sent the water and it should be there within 1 min, the water didn't come so I tried to call again and they simply stopped replying, at that point I didn't care anymore because the kids already gave up and went to sleep. The water did eventually come at 1:30 AM when we were already sleeping!!!!

Swimming pools are good.

Stayed in August 2023

1-kind of old style 2- air conditioner was not that good

many aqua parks my kids loved it

Stayed in June 2023

Nothing to remember except that one or two items only in the aqua park was out of service.

It was my first stay at REHANA ROYAL and sure it will not be the last , Really professional staff starting from the front office reception manager MR.MARWAN super professional and give us a great welcome with an exceptional treatment it was really appreciated that free upgrade to the executive sea view room which really treted us with such a magnificent view, Many thanks to Mr.abd el hameed from the main restaurant he got my back with my kids all times during my stay. Fabulous animation team with Mateo the chief animation and Nour who really did more than expected to make our stay especially for my kids. Swimming pools every where which was great for sure. Over all it was a great experience for me and my kids.

Stayed in June 2023

All was great

The bed and the room, it was very big

Stayed in May 2023

the place is very dirty- pools is very dirty- staff is not polite - food is very very bad - room is very diry and very old .. my daughter get infected after 3 hours staying in hotel and we left it .. its written 5 star hotel but its like 1 star hotel … thanks god my daughter get well but I don’t advice this place even for free … this is seriously true

nothing

Stayed in April 2023

* Room service is terrible, we needed to call reception to have them come and clean the room, and even when they stepped in to clean the room, they didn't change or clean the used cups! * The room facilities described in Booking.com has nothing to do with what they will offer you when you check-in, the receptionist had to call his manager, and we had to wait approx 20 minutes just to get approval that we get the room we reserved, as per the manager it was a mistake in Booking.com listing. Ironically this mistake is still here on booking.com up to this moment! * Need to use the jacuzzi in your room? Remember to schedule an appointment with the hotel plumper first and get ready for its leakage while you are using it

* The restaurant staff are professional and super friendly, and the food quality is great * Night receptionist is a professional receptionist

Stayed in January 2023

out of 3 aqua park rides, only one medium size ride was working. remaining 2 was not working. too much mosquitoes in the evening, can’t stay outside

closer to the airport, staff. restaurant manager Mohamed was very nice and very friendly and very helpful, always willing to help and courteous - he shud definitely get a raise and a post promotion, he deserves it. swimming pool. entertainment team.

Stayed in January 2023

cool

Stayed in December 2022

Food, furniture and facilities

Manager Mr Mawan was very cooperative and tried his best to make things better

Stayed in October 2022

Very slow service

It was old and needed renewal

Stayed in October 2022

Some of facilities need to be change (blankets,sunbeds) or need to be fixed(mirrow with backlight or shower panel). Perhaps in the end of theseason they make check up for all.

Everything was great. Big comfy room with big bathroom. The staff is polite and smiling.

Stayed in August 2022

Kids aqua park was closed, they don't mention that before you come. The only kids aqua park open was filthy, it's pool was so dirty all the time. Lifeguards are inexperienced, they leave people to drown , they only say no to kids who want to go on bigger slides. Management is a joke, they never solve any issues & know nothing about customer service.

The sea view room is good

Stayed in September 2022

no diet pepsi,,no fresh juice..food is average in the restaurant

the Italian restaurant is very good

Stayed in August 2022

Food was great but the restaurant was quite crowded especially during lunch... More restaurant staff (serving food, cleaning, etc. ) is needed

The reception manager upgraded my room from standard room with pool view to Junior suite with sea view. Great place for families with kids..... three Aqua-parks, many nice pools, and friendly animation team

Stayed in June 2022

Nothing to complain about it.

From it.)Over all..evry thing is perfect Lots of pools very nice beach with small fishs smiw around you.(kids and me love the view. Big Room size.very nice veiw It was beyound my expectations.

Stayed in June 2022